UX Researcher

4 days ago

Montréal, Canada Ubisoft Full time

**Job Description**:
As a UX researcher, you’ll acquire an in-depth understanding of our users' profiles and the contexts in which they work, and then evaluate technological solutions tailored to them.

Your research efforts will reflect business needs and lead to results that inform decisions and the iterative design process.

**About the team**

As the Tools & Productivity User Experience team, we’re committed to continuously improving the UX of productivity tools used by our video game production teams.

Our mission is to ensure that people are at the heart of our decisions when designing technical solutions at Ubisoft.

Our UX research, UX design, and UI design specialists work in close collaboration with various technological development departments across the company.

Together we aim to create an efficient and rich work environment for Ubisoft employees and help enable them to deliver high quality games.

**What you’ll do**
- Guide development teams on **user research best practices** by fostering a user-centered design process.
- Recommend relevant **UX research activities** (qualitative and/or quantitative) based on needs and context (define, plan, and deliver).
- Meet with users and collect **data** essential to understanding the **context of use** and **user needs**.
- Communicate synthesized and actionable **analysis results**.
- Create and share **documentation** on the context of use + maintain and develop a **centralized research database**.
- Validate solutions with end users by setting up **qualitative** (tests, interviews) and **quantitative** (surveys, usage statistics) **studies**.
- Participate in improving our **UX research culture** and **methodologies** within the team and the company.

**Qualifications**:
**What you bring**
- Around 5 years of UX research experience (or other relevant experience)
- Knowledge of UX research methodologies and the human-centered design process
- Experience in implementing a UX research methodology
- Knowledge of descriptive statistics
- A collaborative spirit + the ability to communicate and break down information in French and English
- Training in ergonomics, cognitive psychology, or human-machine interaction (or related training)
- Analysis and synthesis abilities
- Proactivity and solid organizational skills
- Knowledge of Tableau, an asset

**What to send our way**
- Your CV highlighting your background and skills

Additional Information
**About us**

Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come.

Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves.

When you join Ubi MTL, you’ll discover a workplace that sparks inspiration and connection. We offer a collaborative space that provides career advancement, a host of learning opportunities, and meaningful benefits centred on well-being.

If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

**At Ubisoft, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.

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