Manager, Programs

3 weeks ago

Regina, Canada eHealth Saskatchewan Full time

**Who is eHealth Saskatchewan?**

eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare and IT services.

Our vision is “Connected healthcare, accessible to everyone, everywhere.” Our mission is “We collaborate to transform healthcare through the use of information and innovative technology.” eHealth is a dynamic and complex environment, constantly evolving and quickly changing as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration. Our organization plays an important role in providing IT services to patients, health care providers, the Ministry of Health and the Saskatchewan Health Authority. eHealth teams engage directly with health system partners and other stakeholders both provincially and federally to ensure all services are delivered efficiently and effectively.

The Manager, Programs - Lab Services will oversee the day-to-day management, operations, and evaluation of the medical imaging services within the eHealth Programs Division. The individual will serve as a liaison between the clinical stakeholders and technology teams, and accurately and promptly analyzes, prioritizes, and translates user needs and requests to various information systems.

With patients and the public at the forefront, you will be responsible for maximizing the benefits of program, providing collaboration and consulting services to interdepartmental teams, and facilitating communication between the public, clinical areas, and technology teams.

**Education & **Experience**
- A degree from an accredited post-secondary education institute in a relevant field of study such as Business or Information Technology and/or directly related experience
- 5 years management experience
- Demonstrated experience in Lab Services
- Experience with relevant clinical and/or diagnostic technology fields preferred
- Health sector business knowledge is considered an asset required
- A strong technical background, facilitation, and training experience

**Responsibilities**
- Accountable for leading strategic planning, development, implementation, monitoring and evaluation of the assigned program areas within their portfolio;
- Establishes strong working relationships and facilitates on-going collaboration with stakeholders across the province;
- Develops an annual program work plan, including objectives, timelines and outcomes in consultation and collaboration with external and internal stakeholders;
- Develops, implements, monitors and evaluates quality assurance and quality improvement initiatives by continually evaluating program goals, objectives and procedures;
- Establishes and facilitates committees and working groups as required to support program planning, development, evaluation, and quality improvement;
- Responsible for data analysis and report development for utilization management, quality assurance, demand and capacity analysis, and program evaluation;
- Effectively prepares, controls, and evaluates the annual staffing and operating budgets, and is responsible for the completion of budget forecasts and variance reporting for the services/programs they oversee;
- Sets performance expectations with individual staff members, identifying short and long term goals, and conducts annual performance reviews for staff and provides ongoing feedback and leadership to staff regarding performance expectations;
- Responsible for the development of a communication plan to ensure transparency to stakeholders and the development of a formal issues management process to handle stakeholder concerns and to improve the service(s) delivered; and
- Acts as a role model reflecting the vision, mission and values of eHealth Saskatchewan and the philosophy of client
- centered care.

If this role sounds like the opportunity you’ve been looking for to challenge yourself, make a difference in people’s lives, and showcase your abilities - we would love to hear from you

Knowledge of the linkage and processes involved with Project Management, Program Management and Portfolio Management Strategic Orientation: Develops and implements strategies to reach branch/ program/ Ministry goals and further organizational objectives.

**Effective Communication**:Communicates strategically, both orally and in writing, with internal and external stakeholders Building

**Organizational Community**:Creates a culture of diversity and cross-team collaboration.

**Accountability**:Plays a leadership role in shaping the ethics and values of the organization by consistently communicating and exemplifying them. Holds themselves and others accountable to achieve the results desired by the organization.

**Innovation**:Champions innovation and leads organizational change.

**Technical** **Competencies**:
Planning and Risk Management: Assesses future goals, organizational needs and risks; and develops comprehensive plan(s) that bridge complex issues and span across time.

Performance Management: F

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