Program Coordinator

3 weeks ago

Regina, Canada eHealth Saskatchewan Full time

**Who is eHealth Saskatchewan?**
eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology, and citizen services. Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative technology”. It is a complex environment, constantly evolving and quickly changing as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.

A large and complex organization, eHealth is comprised of 30+ clinical and non-clinical program (service) areas that all work together to support health care providers and teams across the province in delivering the best possible care to patients, providers, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals and diagnostics. Additional programs that also support patient care and information, include Virtual Care, the MySaskHealthRecord, and the Provincial Electronic Health Record. eHealth is also responsible for the administration of various pieces of legislation to manage the registration of/changes to all vital event records (e.g. birth, marriage, death, etc.), registration of legal name changes, registration of adoptions, and for maintaining the provincial health registry for health services eligibility and distribution of health services cards.

The eHealth teams engage directly with health system partners and other stakeholders both provincially and federally to ensure all services are delivered efficiently and effectively.

**About the role**:
As a Program Coordinator, you will need to demonstrate leadership and provide both guidance and direction to colleagues in order to accomplish strategic goals. The Program Lead will also be responsible for facilitating applicable committees and working groups in order to achieve the desired outcome. This role will be a member of various provincial steering committees, representing eHealth Saskatchewan. You will have obtained a solid understanding of challenges and related opportunities in the business area and its impact on the continuum of care through previous work in collaboration with provincial stakeholders.

**Responsibilities**

**Program Management**
- Acts as primary liaison on all initiatives relating to program;
- Supports the development of overall framework and provincial program policies to ensure ongoing quality controls for integrated clinical services, education and administrative services provided by the program;
- Anticipates, identifies, and develops the ongoing strategic direction for the program ensuring alignment with eHealth Strategic Plan;
- Oversees development and implementation of program initiatives to improve access to health services and deliver quality patient care;
- Works closely with leadership to analyze initiatives and prioritize for the program;
- Provides ongoing support, guidance, knowledge management and education for the program including Support and Admin, Management, Information Management, Clinical and Business Analysis;
- Able to communicate complex issues to senior managers and clinicians in an effective manner; and
- Able to plan and balance diverse and conflicting workload pressures, accomplishing assigned tasks within established time frames and budget.

**Business Relationships**
- Maintain strategic business partnerships in order to provide advice, direction and support to program stakeholders;
- Strong customer service focus within a shared services environment; and
- Able to navigate and build strong relationships in a large, complex multi-enterprise environment that includes customers with difficult and/or competing needs.

**Communication/Reporting**
- Research and recommend communication strategies for different target audiences that will assist with the successful adoption and realization of benefits; and
- A conceptual thinker with excellent communication, facilitation, leadership and consulting skills.

**Leadership and Supervision**
- Provides leadership and represents the program at the provincial and national level in working groups for shared national initiatives and industry associations;
- Develops implementation plans and coordinates the work of others by assigning responsibilities, reviewing work, and where necessary, requesting alterations or additional work; and
- Identifies and problem-solves staffing and funding constraints.

**What Are We Looking For?**
The knowledge and skills required for this position would be attained through the completion of a post-secondary degree in business administration or a related clinical or technical field, healthcare administration or equivalent supplemented by 4+ years of experience within a similar role.**You will Have**:

- Program management experience with the proven ability to manage and deliver multiple projects related to a common strategic objective;

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