Orthodontic Office Manager

3 weeks ago


St Thomas, Canada docbraces Full time

docbraces is looking for a full-time Office Manager to lead our London and St. Thomas, ON team. Canadian Orthodontic Partners provides support services to docbraces and our national network of community-based orthodontic clinics, focused on delivering personalized treatment. We provide an enhanced level of patient care and service experience in our clinics putting patient care above all else. Come join a team that provides the tools necessary for growth, access to a network of like-minded colleagues and the business guidance necessary for success.

**What We Offer**:

- Competitive Salary + Quarterly Bonus
- Comprehensive Benefits Package including Medical, Dental, Vision, and Orthodontic coverage for employees and their families.
- Educational Reimbursement Program
- Real Career Growth Opportunities.

** Please note this position will be responsible for overseeing both our St. Thomas and London, ON clinic locations, and will require travel to both.

**Role Outline**:
The Office Manager is responsible for the overall operations, development, efficiency and effectiveness of all deliverables within our clinics. You will play a critical role in enhancing practice performance, leading your teams, and increasing patient care. The Office Manager should be highly organized, self-motivated, great leadership and interpersonal skills.

**Key Responsibilities**:

- Build and execute plans to improve daily operations, ensuring maximum productivity, operational excellence & efficiency.
- Manage day to day operations including staff scheduling, finances, inventory, and people management.
- Understands the roles and responsibilities for all positions in the clinic.
- Respond to clinical and operational issues in a timely and professional manner.
- Ensure effective team and patient scheduling.
- Promotes employee engagement and creates a culture with clear expectations and accountabilities.
- Communicates targets and company priorities.
- Create a culture of safety awareness and personal accountability.
- Motivates, guides, coaches team members in production target achievement.
- Execute all internal office procedures and practices.

**Qualifications**:

- 3+ years in an operations role within health care, retail, or similar industry managing multiple locations.
- Excellent organizational skills.
- Previous experience managing, coaching, and motivating to achieve operational results.
- Solid understanding of financial management.
- Leadership qualities, with good communication skills
- Post-secondary education in Business, or a Health Care discipline.

If you are a dynamic, energetic leader with a strong business acumen and the ability to maintain composure while managing competing priorities in a multi-site environment, we invite you to apply



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