Duty Manager

4 weeks ago


St Thomas, Canada Holiday Inn Express and Suite - St Thomas Full time

Job Overview:
**Responsibilities**:

- Greet and welcome guests as they arrive at the hotel
- Check guests in and out, ensuring all necessary information is obtained and recorded accurately
- Answer phone calls and respond to guest inquiries in a professional and courteous manner
- Process payments and maintain accurate records of guest transactions
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues in a timely and satisfactory manner
- Manage reservations and ensure accurate room assignments
- Coordinate with housekeeping to ensure clean and well-maintained rooms
- Train and supervise front desk staff to provide excellent customer service
- Maintain a neat and organized front desk area
- Other duties as required

Qualifications:

- High School diploma or equivalent, plus previous experience in a similar role preferred
- Must speak fluent English
- Excellent communication and interpersonal skills
- Strong customer service skills with a friendly and approachable demeanor
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficiency in using computer systems, including hotel management software and Microsoft Office Suite

This job requires the ability to perform the following:

- Frequently standing up behind the desk and front office area
- Remain stationary for extended period
- Handling objects, products, and computer equipment
- Communication skills are utilized a significant amount of time when interacting with guests and employees
- Basic math skills are used frequently
- May be required to work weekends, and/or holidays as we are in operation 24/7 - 365 days a year

**Education**:

- High school or equivalent (preferred)

Work Location: In person

Pay: From $18.50 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Night shift

Ability to commute/relocate:

- Saint Thomas, ON N5R 5Z3: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able to work Weekend and Holiday shifts?

Work Location: In person



  • St. Thomas, Canada Compass Group Full time

    **Working Title**:Light Duty Cleaner **Employment Status**: On-Call (PRN, Per Diem, Casual) **Starting Hourly Rate**: 18.02 **Address**:170 Edward Street St. Thomas ON N5P4H4 **New Hire Schedule**:M-F days, afternoons and midnights ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group Canada operating in the business &...

  • Account Manager

    2 days ago


    St. Thomas, Canada Buckland Full time

    **Organization Overview** For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a...

  • Contract Manager

    1 week ago


    St. Thomas, Canada Element5 Full time

    Element5 is seeking an experienced Contract Manager to oversee and manage our project contracts from initiation to completion. This role involves negotiating the terms and conditions in contracts, ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or...

  • Contract Manager

    1 week ago


    St. Thomas, Canada Element5 Full time

    Element5 is seeking an experienced Contract Manager to oversee and manage our project contracts from initiation to completion. This role involves negotiating the terms and conditions in contracts, ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or...

  • Shift Manager

    5 days ago


    St. Thomas, Canada KFC Canada - Soul Foods Group Full time

    **Location: 979 Talbot Street, St. Thomas, Ontario** If you’re ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you take the lead in our restaurant, leading and coaching the team to ensure smooth service for our guests. Shift Supervisors can work a variety of shifts...

  • Cellar Manager

    1 month ago


    St. Thomas, Canada Railway City Brewing Co. Full time

    **Cellar Manager** **Reports to: Head Brewer** **Job Type: Full Time (40 Hours / week)** **Summary** The Cellar Manager reports to the Head Brewer and is responsible for the complete oversight and management of beer in progress in fermenter and bright beer tank. The Cellar Manager oversees and advises on production scheduling, maintenance requirements,...

  • Program Manager

    1 month ago


    St. Thomas, Canada Indwell Full time

    Come Build Hope and Homes with Us! Program Manager - Full-Time 12 month contract Enhanced Support Programs Railway City Lofts and The Station, St. Thomas, ON **Salary**: $61,000- $80,900 **Closing Date for Applications**: April 1, 2024 What matters to you? Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing...

  • Program Manager

    1 month ago


    St. Thomas, Canada Indwell Full time

    Come Build Hope and Homes with Us! Program Manager - Full-Time 12 month contract Enhanced Support Programs Railway City Lofts and The Station, St. Thomas, ON **Salary**: $61,000- $80,900 What matters to you? Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A...


  • St. Thomas, Canada YWCA St. Thomas-Elgin Full time

    **Summary** The Youth Housing Based Case Manager (YHBCM) is responsible for providing support and system navigation with the purpose of developing life skills and personal well-being for homeless and at risk of homeless youth through the YH protocol and housed with the YWCA. The YHBCM will support youth with diversion, rapid re-housing, housing maintenance...

  • Credit Manager

    2 weeks ago


    St. Thomas, Canada MCDOUGALL ENERGY INC Full time

    COME GROW WITH US! **ABOUT US**: McDougall Energy Inc. (“McDougall Energy”) is a Canadian, privately owned, family business serving energy customers since 1949. McDougall Energy is a marketer and distributor of heating oil, propane, gasoline, diesel fuel and commercial lubricants, as well as an Esso and Shell® branded retailer. McDougall Energy is...

  • Resident Manager

    5 days ago


    St. Thomas, Canada The Skyline Group of Companies Full time

    **Duties include**: - Apartment building management through rent collection. - Expense management. - Strong office administration and customer service. - Maintenance & cleaning. - Conduct and/or supervise all on-site activity in accordance with the specifications of Skyline and in line with all applicable legislation including Occupational Health and Safety...

  • Contract Manager

    1 week ago


    St Thomas, Canada Element5 Full time

    Element5 is seeking an experienced Contract Manager to oversee and manage our project contracts from initiation to completion. This role involves negotiating the terms and conditions in contracts, ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or...

  • Contract Manager

    1 week ago


    St Thomas, Canada Element5 Full time

    Element5 is seeking an experienced Contract Manager to oversee and manage our project contracts from initiation to completion. This role involves negotiating the terms and conditions in contracts, ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or...

  • Contract Manager

    7 days ago


    St Thomas, Canada Element5 Full time

    Element5 is seeking an experienced Contract Manager to oversee and manage our project contracts from initiation to completion. This role involves negotiating the terms and conditions in contracts, ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or...


  • St. Thomas, Canada Roman Catholic Diocese of London Full time

    **Job Posting** **Diocese of London - Elgin Catholic Family of Parishes** **Events Manager** **Position**: **Part-time Events Manager** **Hours of work**: As required (5-15 hrs/week) - including evenings/weekends **Compensation**: Salary is in accordance with experience and DOL personnel policies. **Posting Date**:May 29, 2024 **Closing Date**: June...

  • Assistant Gym Manager

    1 month ago


    St. Thomas, Canada REPS Sports & Fitness Training Full time

    REPS Sports & Fitness Training is looking for an assistant gym manager with an excellent sales background. **Responsibilities**: - Oversee the day-to-day operations of the fitness facility - Manage and schedule fitness staff, including trainers and instructors - Develop and implement fitness programs and classes - Ensure the facility is clean, organized,...

  • Hotel Manager

    2 weeks ago


    St. Thomas, Canada Aimbridge Hospitality Full time

    Job Summary As a highly visible member of the property’s Leadership Team the Hotel Manager functions as a right hand to the General Manager while serving as a key liaison for hotel guests. The Hotel Manager will concurrently support the operation of the Front Office while providing oversight to other key departments to include Housekeeping/Laundry...

  • Hotel Manager

    2 weeks ago


    St. Thomas, Canada Aimbridge Hospitality Full time

    Job Summary As a highly visible member of the property’s Leadership Team the Hotel Manager functions as a right hand to the General Manager while serving as a key liaison for hotel guests. The Hotel Manager will concurrently support the operation of the Front Office while providing oversight to other key departments to include Housekeeping/Laundry...

  • General Manager

    2 weeks ago


    St. Thomas, Canada Aimbridge Hospitality Full time

    Job Summary The General Manager is a polished well-spoken and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operations for their assigned property; providing support supervision and guidance to their management team and front line associates. He or she will ensure that...

  • General Manager

    2 weeks ago


    St. Thomas, Canada Aimbridge Hospitality Full time

    Job Summary The General Manager is a polished well-spoken and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operations for their assigned property; providing support supervision and guidance to their management team and front line associates. He or she will ensure that...