Program Manager-housing

2 months ago


Red Deer, Canada Safe Harbour Society Full time

Requirements and Qualifications (a combination of education and experience will be considered)
- Relevant post-secondary degree in Human Services, Social Work, Psychology or related field.

**Experience**:

- Minimum two years of senior management experience or 4 years of supervisory experience managing teams. (required)
- Solid background and experience (minimum of two years) working in homelessness, addictions and/or mental health.
- Strong working knowledge of homelessness in Red Deer and the services available to our vulnerable population.
- Strong working knowledge of our Aboriginal Community including traditions, services and programs
- Strong working knowledge of SPDAT, ETO and Microsoft Programs

**Key Responsibilities**:

- Lead, Coordinate and mentor Outreach, Social Diversion, and Coordinated Access staff teams.
- Coordinate consultations with relevant agencies to develop, modify client housing plans and intervention strategies.
- Liaise with municipal representatives, Reaching Home Community Entity (CBO), RCMP and other stakeholders relevant to the delivery of Housing services.
- Participate in Service Prioritization Decision Assistance Tool (SPDAT) management.
- Act as the primary housing advocate for Safe Harbour and the population served.
- Ensure staff operate within the scope of their positions and consistent with Safe Harbour policies.
- Identify areas of improvement and innovation to continually enhance services.
- Maintain program statistics and data to support internal and external reporting requirements.
- Ensure compliance to contract reporting obligations, licensing standards, health practices, accounting principles, Accreditation, regulatory bodies and Safe Harbour policy.
- Attend and participate in weekly management meetings.

**Skills and Attributes**:

- Functional expertise of mental health, addiction and homelessness.
- Supporter of harm reduction strategies.
- Superior interpersonal skill.
- Adept at building and sustaining strong community partnerships
- Strategic thought partner.

**Core Competencies**:

- Excellent critical thinking and problem solving skills.
- Demonstrated ability to deal effectively with multiple priorities in a fast paced work environment.
- Professional demeanor with an ability to work with staff at all levels.
- Conflict resolution skills and ability to manage staff performance and crisis situations.
- High standards of professional integrity and proficiency.
- Strong self-care skills and Life-Work balance.
- **"Safe Harbour Society’s mission is to provide spaces of welcome and connection to our guests, our organization and our community"**_

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Wellness program

Work Location: In person

Application deadline: 2024-10-25



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