Booking Agent
2 days ago
Geography
- Business administration and management, general
- Tourism and travel services management
- or equivalent experience
**Work setting**:
- Corporation or company ticket office
**Tasks**:
- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
**Computer and technology knowledge**:
- Travel software packages
- MS Office
**Travel bookings**:
- Leisure travel
- Individual travel
- Domestic travel
**Geographical areas of specialization**:
- Canada
**Security and safety**:
- Criminal record check
**Work conditions and physical capabilities**:
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Work under pressure
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
**Workplace information**:
- Remote work available
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
**Long term benefits**:
- Group insurance benefits
- Life insurance
**Other benefits**:
- Free parking available
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