Office Manager

3 weeks ago

Montréal, Canada Fime Inc Full time

**FIME** recrute exprimez vos talents

**À propos de FIME**:
Depuis 1995, FIME possède des laboratoires accrédités ISO 17025 qui fournissent des services officiels de test et de certification pour valider la conformité et la sécurité d’une solution avant son lancement sur le marché. Les évaluations techniques de FIME assurent aux clients une solution sûre, interopérable et conforme aux normes les plus exigeantes de l’industrie.

L’entreprise compte plus de 500 employés et déploie ses opérations en Amérique, en Europe, au Moyen-Orient, en Afrique, en Inde et en Asie. Elle travaille avec des grands réseaux internationaux comme American Express, First Data, JCB, MasterCard et Visa pour proposer aux utilisateurs finaux des services pratiques et à la pointe, basés sur les technologies de secteur de la carte à puce.

L'Adjoint(e) Administratif(ve) travaille en étroite collaboration avec le Responsable Financier afin de s'assurer de la facturation de nos clients et de faire le suivi des comptes à recevoir. Il/elle s'assure du bon fonctionnement du bureau et des relations avec les fournisseurs et nos visiteurs, ainsi que le support aux équipes de production dans leurs déplacements.
**- Facturation**
- Est en charge de la facturation des clients, de la création de compte-clients dans le système comptable, du suivi des comptes à recevoir et de la mise à jour du CRM.
- Être le point de contact privilégié de nos clients pour tout ce qui concerne la facturation
**- Gestion du bureau**
- Est responsable des relations avec les fournisseurs (locaux, consommables, papeterie...)
- Gérer les déplacements des équipe de production (réservations d'avion, d'hôtel,...)
- Accueillir et diriger les clients, les fournisseurs vers les bonnes ressources à l’interne
- Toutes autres tâches connexes

**Qualifications**:

- diplôme collégial en administration (Technique Administrative)
- minimum 3 ans d’expérience dans un poste similaire
- trilingue autant à l’oral qu’à l’écrit (anglais, français et espagnol)
- proactif, autonome, rigoureux
- bon esprit d’équipe et sens du service à la clientèle
- Expérience de système ERP, CRM et logiciel de facturation Acomba ou autre
- Solides compétences en communication écrite et verbale.

Travailler chez Fime c'est...
- participer à une variété de projets innovateurs dans différentes industries
- recevoir des formations et acquérir une expérience continue
- être dans un environnement de travail dynamique et stimulant
- avoir un salaire concurrentiel
- être couvert par une assurance collective et pouvoir participer à un régime de fond de pension
- avoir 3 semaines de vacances par année

**FIME** is recruiting express your talents

**About FIME**:
Since 1995, FIME has ISO 17025 accredited laboratories which provide testing and official certification services to validate the compliance and the security of a solution before its market launch. FIME technical assessments provide customers with a safe, interoperable and consistent solution within the highest standards of the industry.

The company employs over 500 people, with running operations in America, Europe, the Middle East, Africa, India and Asia. Operates with major international networks such as American Express, First Data, JCB, MasterCard and Visa to provide end users with convenient and advanced services, based on technologies in the smart card industry.

The Administrative Assistant works in close collaboration with the Finance Manager to ensure the invoicing of our clients and to keep track of accounts receivables. He / she ensures the effective functioning of the office and is in charge of the relations with the suppliers and our visitors, as well as the support of the production teams in their travel booking.
**- Billing**
- Is responsible for billing clients, creating receivable accounts in the accounting system, following-up on payment recovery and updating the CRM.
- Be the privileged point of contact for our customers in all matters relating to invoicing
**- Office Management**
- Is responsible for suppliers relations (premises, consumables, stationery...)
- Manage the travel of the production team (reservations of plane, hotel,...)
- Welcome and direct clients, suppliers to the right internal resources
- Any other related tasks
- college degree in administration
- minimum 3 years’ experience in a similar position
- trilingual spoken and written (English, French and Spanish)
- must have a Customer First mentality - whether the customer is external or internal
- proactive and autonomous
- team player
- experience with ERP, CRM and with a Billing System software (ie. Acomba)
- Strong written and verbal communication skills.

**FIME**
- wide range of innovative projects in many sectors
- continual training and experience acquisition
- dynamic and stimulating work environment
- competitive annual salary
- group insurance and retirement plan
- 3 weeks of vaca

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