Client Service Coordinator

3 weeks ago


St Catharines, Canada Bayshore HealthCare Full time

Make “being the difference” your Career..

Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments.

Casual position with regular work schedule:
Our CSCs provide availability for 3 - 5 evenings per week, Monday - Friday, and are scheduled shifts as available from 5pm-10pm.

Our CSCs also participate in a weekend rotation, every other Saturday and Sunday, with rotating shift times (6am-2pm, 7am-3pm,1pm-9pm).

Pay: $21.50 per hour

Hybrid work environment:
Evening and weekend shifts - work from home with all equipment and technology provided.
Monday - Friday shifts during business hours - in-person office location, Thorold, ON.
Must be available to commute to the office location for any required day or evening shift, as needed.
Must have reliable power and internet connection.

Onboarding and Training:
Our new CSCs receive comprehensive onboarding and training for our work processes and scheduling software.
New CSCs must be available for in-person training 2-3 days per week, Monday - Friday, for various day shifts between the hours of 8am-4pm, for the first 2-4 weeks of employment.
Overall training period for this role includes the first two months of employment, to aide our new CSCs to be confident and successful in this rewarding customer service role.
The CSC role progress over time in responsibilities to support employee career advancement within the company and collaborative branch team.
- If your calling is to be the “difference” by providing outstanding customer service, then a Career with Bayshore is the Perfect Fit for YOU
- We value our Bayshore employees with:
- Rewarding Careers
- Highest industry wages for the critical work you do
- Pay level increases with step progression in role/responsibilities
- Vacation pay, progressive increases with length of service
- RRSP with company match, increases with length of service
- Internal opportunities to progress to part time or full time
- Company sponsored Benefits (health and dental) for you and your family
- Paid orientation and paid training
- Efficient work schedules
- Opportunities to grow in your career
- Easy Access to managers who listen and support the important work you do

Job Qualification

**Education**
Minimum - Secondary School Diploma along with completion of a related coursed such as Medical Terminology is preferred.

**Experience**
A minimum of two years related customer service experience, preferably in healthcare.

**Other Skills and Abilities**
Exceptional communication and interpersonal skills are required. Ability to work effectively independently and as part of a team. Demonstrated competency in keyboarding and
Windows scheduling software. Ability to operate all standard office equipment; proficiency in written and spoken English as well as French in Branch Offices that provide service to French speaking clients.

As Canada’s largest and best homecare company, join us as we continue our 50+ year tradition of supporting our Administrative staff to make “being the difference” a Career

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.



  • St. Catharines, Canada Fire Monitoring of Canada Full time

    **JOB DESCRIPTION** **CLIENT SERVICE COORDINATOR** The Client Service Coordinator will be responsible for assisting with the coordination, support, and scheduling a team of Service Technicians for the service of fire, security, and monitoring systems. The position also entails an outreach program to provide Clients with proactive information regarding...


  • St. Catharines, Canada eBASE Full time

    DMS Technologies Inc. (dba eBASE) is seeking a motivated and customer-focused individual to join our team as a Client Services Coordinator in St. Catharines, Ontario. As a leading provider of Integrated Workplace Management Software, we are dedicated to delivering world-class solutions to our clients. We are a fast-growing SaaS company that values...


  • St. Catharines, Canada Bayshore HealthCare Full time

    Make “being the difference” your Career.. - Bayshore is looking for a Casual Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. - Casual, Weekday Evenings and Every other Weekend Rotation - If your calling is to...


  • St. Catharines, Canada Contact Niagara for Children's & Developmental Services Full time

    **Position**: Service Planning Coordinator (SPC) - Full Time Contract (37.5 hrs/week) to March 31, 2025 (with possibility of extension) **Salary**: $31.97-$36.00/hr. **Location**: Niagara Region - Hybrid (Remote and In-person) **Available**: Immediately **Application Deadline**: April 26th, 2024 4 pm **Summary**: The Niagara community is committed to...


  • St. Catharines, Canada eBASE Full time

    DMS Technologies Inc. (dba ebase) is currently seeking a Corporate Services Coordinator to work in our St. Catharines office. **About DMS Technologies** DMS Technologies Inc. is a leading software company that specializes in an Integrated Workplace Management Software. Since inception, our company looks to those who work and push boundaries within facility...


  • St. Catharines, Canada PVS CONTRACTORS INC. Full time

    **MAKE YOUR MARK!** **Start your new career at PVS Contractors Inc.** PVS Contractors Inc is the leader in telecommunications network infrastructure services. We are currently seeking energetic, career-minded individuals for the role of a Client Services Representative, for our Client Services Team. **PRIMARY RESPONSIBILITIES**: - Lead, innovate, commit...


  • St. Catharines, Canada 39 Queen Street Conferences Full time

    Excellent opportunity for a combined role in both event coordination and cleaning. The job role involves duties as described below. The company is engaged in renting out meeting rooms for clients to use for meetings, seminars and workshops. You will be responsible for booking and organising these various meetings in different meeting rooms and addressing...


  • St. Catharines, Canada 39 Queen Street Conferences Full time

    Excellent opportunity for a combined role in both event coordination and cleaning. The job role involves duties as described below. The company is engaged in renting out meeting rooms for clients to use for meetings, seminars and workshops. You will be responsible for booking and organising these various meetings in different meeting rooms and addressing...


  • St. Catharines, Canada 39 Queen Street Conferences Full time

    Excellent opportunity for a combined role in both event coordination and cleaning. The job role involves duties as described below. The company is engaged in renting out meeting rooms for clients to use for meetings, seminars and workshops. You will be responsible for booking and organising these various meetings in different meeting rooms and addressing...


  • St. Catharines, Canada 39 Queen Street Conferences Full time

    Excellent opportunity for a combined role in both event coordination and cleaning. The job role involves duties as described below. The company is engaged in renting out meeting rooms for clients to use for meetings, seminars and workshops. You will be responsible for booking and organising these various meetings in different meeting rooms and addressing...


  • St. Catharines, Canada Martindale Place Full time

    The Environmental Services Coordinator is an individual who enjoys keeping our property to a high standard for buildings and grounds maintenance. Your day consists of a mix of planning and forecasting, staff and project oversight, as well as some hands-on maintenance work. You are responsible for day-to-day maintenance, planning capital projects, budgeting,...


  • St. Catharines, Canada Government of Prince Edward Island Full time

    Bi-Weekly Hours: hours Bi-weekly / Days (Monday - Friday)The PEI Department of Social Development and Seniors aims to encourage the development of an innovative, diverse and inclusive workforce which enables the organization to realize its diversity and inclusion goals as outlined in the Diversity and Inclusion Strategy 2022 – 2025.The AccessAbility...


  • St. Catharines, Canada Decora Powder Coatings Ltd. Full time

    **Job Title**: Sales and Marketing Coordinator We are looking for a Sales and Marketing Coordinator to support our Director of Sales in identifying and reaching out to architects, builders, and other relevant companies to introduce Luxyclad products and generate new business leads. **Responsibilities**: - Conduct research to identify potential clients,...


  • St. Catharines, Canada Boldt Pools and Spas Full time

    Boldt Pools and Spas is hiring for an enthusiastic and driven Scheduling Coordinator to work with our existing team members within the Service Office to provide outstanding service to our clients during our peak season. You will become part of a supportive team working in a fast-paced and exciting environment. This position takes place in an office setting...


  • St. Catharines, Canada Niagara Folk Arts Multicultural Centre Full time

    We are searching for a passionate professional who leads with a people-first lens and inspires and motivates others to do the same. Reporting to the Community Connections Program Lead, the Volunteer Coordinator supports all aspects of the volunteer life cycle from recruitment and onboarding to retention and recognition. They promote best practices in...

  • Volunteer Coordinator

    9 hours ago


    St. Catharines, Canada Niagara Folk Arts Multicultural Centre Full time

    We are searching for a passionate professional who leads with a people-first lens and inspires and motivates others to do the same. Reporting to the Community Connections Program Lead, the Volunteer Coordinator supports all aspects of the volunteer life cycle from recruitment and onboarding to retention and recognition. They promote best practices in...


  • St. Catharines, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight...


  • St. John's, Newfoundland and Labrador, Canada Petro Service Full time

    J.A. Robinson Pump Service, a Petro Service Limited company, is an industry leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, Petroservice evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland. Our customers...

  • Volunteer Coordinator

    17 hours ago


    St. Catharines, Canada Niagara Folk Arts Multicultural Centre Full time

    We are searching for a passionate professional who leads with a people-first lens and inspires and motivates others to do the same. Reporting to the Community Connections Program Lead, the Volunteer Coordinator supports all aspects of the volunteer life cycle from recruitment and onboarding to retention and recognition. They promote best practices in...

  • Volunteer Coordinator

    14 hours ago


    St. Catharines, Canada Niagara Folk Arts Multicultural Centre Full time

    We are searching for a passionate professional who leads with a people-first lens and inspires and motivates others to do the same. Reporting to the Community Connections Program Lead, the Volunteer Coordinator supports all aspects of the volunteer life cycle from recruitment and onboarding to retention and recognition. They promote best practices in...