Customer Support Analyst

**Company Description** Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest...

RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk and compliance tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and ensure patient safety learnings are...

IT Support Analyst On behalf of our client in the Public Sector, PROCOM is looking for an IT Support Analyst. IT Support Analyst – Job Description The IT Support Analyst is the face of IT and will act as a liaison between IT and the end user for IT-related needs Manage technical support related issues via ticketing system Ability to conduct research into...

At Business Analyst Computer Systems, we are seeking a skilled Business Solutions Specialist to join our team. A key responsibility of this role is to design, develop, and implement business solutions that identify and mitigate security risks, while developing and maintaining company policies. This includes consulting with clients to provide ongoing support...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

Strategic Customer Analyst (12 Month Contract)- At Irving Consumer Products, we recognize that the key to our success is our people. Irving Tissue is a leading manufacturer of premium tissue products - including national brands and private label. We pride ourselves in our commitment to providing the best quality products and exceptional service to our...

We are seeking an IT Support Analyst to join our team in Toronto. The successful candidate will be responsible for providing technical support to our customers and internal teams, as well as troubleshooting hardware and software issues.Key Responsibilities:Provide technical support to customers and internal teams via phone, email, and in-personTroubleshoot...

About Maximus CanadaMaximus Canada is a leading provider of eHealth software, services and support to 10 Canadian jurisdictions and internationally. Our mission is to improve people's lives by delivering innovative solutions that meet the complex needs of government agencies.The RoleWe are seeking an experienced Customer Support Specialist - Product Analyst...

**Client Success Analyst** The Client Success Analyst ensures the highest levels of service and experience possible for the Clients of Club Coffee/**ofi**. The Client Success Analyst is a dual responsibility role of both processing daily customer needs like orders or unexpected issues as well as creating and interpreting future looking trends of customer...

Role - Customer Service Support - BilingualKey Location - Toronto, ON **Skills**: - Responsible for providing Bilingual Customer Service Support. - Service Now reporting, perform ticket analytics, helpdesk analyst. - providing L1/L1.5 support, excellent customer handling skills, - Awareness / knowledge of ITSM process, knowledge on bank branches and ATM...

Job Description We are seeking a IT Support Analyst to join our team in Toronto, ON. Reporting to the Manager of IT Support, the IT Support Analyst will be responsible for providing Tier I & II support in a multi-faceted role handling both frontline Service Desk support and customer service, along with Tier I & II end user equipment support,...

Who we are Univeris has been successfully building and modernizing wealth management software for over 30 years. We are the go-to solution for many financial services firms (e.g., mutual fund dealers, securities dealers, wealth management firms and insurance companies) that want to stay competitive in an intriguingly digital world. To date, more than 25,000...

**Who we are** Univeris has been successfully building and modernizing wealth management software for over 30 years. We are the go-to solution for many financial services firms (e.g., mutual fund dealers, securities dealers, wealth management firms and insurance companies) that want to stay competitive in an intriguingly digital world. To date, more than...

Application Support AnalystOn behalf of our client in the Banking Sector, PROCOM is looking for a Application Support Analyst.Application Support Analyst – Job DescriptionSupporting test environmentAttending project meetingsManage/Work/Test given stacksApplication Support Analyst – Mandatory Skills2+ years of similar experienceFamiliarity withRed Hat...

Position Summary:We are seeking a highly skilled Multilingual Sales Representative to join our team at Zedd Customer Solutions in the Scarborough area. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services while meeting established quality assurance...

**Customer Service Support - Bilingual** **Toronto, ON - Onsite** **Full Time** **Key Skills**: Responsible for providing Bilingual Customer Service Support. Service Now reporting, perform ticket analytics, helpdesk analyst. providing L1/L1.5 support, excellent customer handling skills, Awareness / knowledge of ITSM process, knowledge on bank branches and...

The Customer Support Specialist role at N. Harris Computer Corporation - CAD is a dynamic opportunity for an experienced professional to join our team in providing top-notch application support to customers. With a focus on delivering exceptional customer experiences, this position requires strong analytical and problem-solving skills, as well as excellent...

Desktop Technical Support Analyst On behalf of our client in the Banking Sector, PROCOM is looking for a Desktop Technical Support Analyst. Desktop Technical Support Analyst – Job Description When stationed in an ecosystem, you will work closely with Community Leads to provide end level support for the citizen group based there You act as the single point...

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada._ _#LIremote_ We believe that understanding and valuing our customers is the key to success. As Vena’s Application Support Analyst, you will be responsible for creating a World Class customer...

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada. _#LIremote_ We believe that understanding and valuing our customers is the key to success. As Vena’s Application Support Analyst, you will be responsible for creating a World Class customer...