Customer Support Analyst

About the RoleWe are seeking a skilled Customer Support Analyst to join our digital customer support team. As a key member of our team, you will provide exceptional service to our clients via email, resolving complex issues and ensuring their satisfaction.The ideal candidate will have excellent communication and problem-solving skills, with the ability to...

**Company Description** Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest...

At Ready Education, we are deeply committed to improving student success and college graduation rates worldwide by crafting digital experiences that build community and increase student engagement. We work with over 715 higher education institutions and over 7 million students actively using our platform across 25 countries, helping them better engage their...

Strategic Customer Analyst - Toronto or Dieppe **At Irving Consumer Products, we recognize that the key to our success is our people. Irving Consumer Products is a leading manufacturer of premium tissue products - including national brands and private label. We also manufacture private label diapers and training pants for North American...

Role - Customer Service Support - BilingualKey Location - Toronto, ON **Skills**: - Responsible for providing Bilingual Customer Service Support. - Service Now reporting, perform ticket analytics, helpdesk analyst. - providing L1/L1.5 support, excellent customer handling skills, - Awareness / knowledge of ITSM process, knowledge on bank branches and ATM...

We're seeking an IT Support Analyst for a full time position. This position will require on site work. We want to find a highly motivated individual keen to join a dynamic and fast paced organization going through crucial transformation. If you yearn to be innovative and contribute new ideas and play a critical part in the IT customer...

Job Description We are seeking a IT Support Analyst to join our team in Toronto, ON. Reporting to the Manager of IT Support, the IT Support Analyst will be responsible for providing Tier I & II support in a multi-faceted role handling both frontline Service Desk support and customer service, along with Tier I & II end user equipment support,...

Join a global leader in proving cloud based solutions for our 240 clients - Use your skills to join a team that focuses on driving client satisfaction - Enjoy a range of perks including flexible working, and corporate discounts **About us** INX Software is a leading provider of software designed to meet the risk, compliance, workforce management, training...

**We are looking for expats to work in Sabana, San Jose in Costa Rica** Do you have experience on the dynamic world of advertising, finance, or client support? we're on the hunt for a Senior Reconciliation Analyst with 5 years experience to join our Applications Services team. If you're passionate about helping clients in the e-commerce, i-gaming, and...

The Bilingual Customer Support Manager will be responsible for developing and delivering quality support with key focus on customer and partner satisfaction. This position requires a passion for problem solving and process improvement, a deep understanding of software technologies, finance, and the ability to learn new concepts quickly. *This is a hybrid...

**Customer Service Support - Bilingual** **Toronto, ON - Onsite** **Full Time** **Key Skills**: Responsible for providing Bilingual Customer Service Support. Service Now reporting, perform ticket analytics, helpdesk analyst. providing L1/L1.5 support, excellent customer handling skills, Awareness / knowledge of ITSM process, knowledge on bank branches and...

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada. _#LIremote_ We believe that understanding and valuing our customers is the key to success. As Vena’s Application Support Analyst, you will be responsible for creating a World Class customer...

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada._ _#LIremote_ We believe that understanding and valuing our customers is the key to success. As Vena’s Application Support Analyst, you will be responsible for creating a World Class customer...

Required Skills & Experience* Exceptional communication and customer service experience* Has their own laptop and designated workspace at home* Affinity for technology + applications* Written and verbal English and French* Must be able to work 1 weekend day and overtime if needede* Experience with Microsoft officeNice to Have Skills & Experience* Experience...

As a Technical Support Analyst, you're part of a Client Services team that is focused on making our clients successful and happy when using our platform. You will take on a breadth of customer-facing responsibilities and serve as a key liaison between Street Context and its customers in the institutional finance industry. Your importance to our mission and...

Required Skills & Experience * Exceptional communication and customer service experience * Has their own laptop and designated workspace at home * Affinity for technology + applications * Written and verbal English and French * Must be able to work 1 weekend day and overtime if needede * Experience with Microsoft office Nice to Have Skills & Experience *...

**About Dream Payments**: Dream Payments is a venture funded, FinTech company offering cloud payments solutions to financial institutions and insurance companies, enabling them to provide frictionless digital and mobile payment services to their end customers. Our mission is to simplify the world of payments for our clients and their end customers, and we...

**ASSOCIATE SUPPORT ANALYST** *** The Vector Institute is seeking a ** Associate Support Analyst,** **Business Computing**, to join our growing team in Toronto as we continue the work of making Canada a centre of expertise for AI in the world. Reporting to the Systems Operations Manager, the incumbent is a well-rounded, self-motivated, eager, and...

**About **Thentia** Thentia is a fast-growing, venture capital-backed software as a service (SaaS) company that is emerging as a world leader in government technology with a platform that is transforming and modernizing how regulatory organizations are conducting business. A company of builders, thinkers, and owners, Thentia gives employees the opportunity...

**What We Offer**: - Flexible medical, dental, and vision plan - Employee & family assistance program - RRSP matching program - Health & Wellness reimbursements - Product purchase program - Opportunities to take part in job-related training and development - Relocation cost (if applicable) - Increase business synergies between Irving and the Customer -...