Dispatcher - Service Coordinator

3 weeks ago

Halifax, Canada Walker’s Gas and Electric Full time

**Company/Organization Information**
- ** Company Name**:

- **Company Website**:
**Job Information**
- ** Job Title**:

- **City**:

- **Country**:

- **State/Province**:

- **Zip/Postal Code**:
**Tasks**
- Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Review insurance policy terms to determine whether a particular loss is covered by insurance.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.

**Work Activities**
- Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
- Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

**Skills**
- Service Orientation - Actively looking for ways to help people.
- Coordination - Adjusting actions in relation to others' actions.
- Speaking - Talking to others to convey information effectively.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

**Abilities**
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Clarity - The ability to speak clearly so others can understand you.
- Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
- Speech Recognition - The ability to identify and understand the speech of another person.
- Written Expression - The ability to communicate information and ideas in writing so others will understand.

**Work Styles**
- Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
- Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

**Tools & Technology**
**Tools used in this occupation**:

- Autodialers
- Automated attendant systems
- Automatic call distributor ACD
- Digital Telephones
- Personal digital assistant PDAs or organizers

**Technology used in this occupation**:

- Contact center software
- Customer relationship management CRM software
- Data base user interface and query software
- Electronic mail software
- Network conferencing software

**Knowledge**
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Dispatcher/customer Service

    4 weeks ago

    Halifax, Canada A World Class Executive Transportation Full time

    Customer Service Respresentative-Dispatcher Company: World Class is an executive and event transportation company with over 30 years experience providing chauffeured ground services with luxury sedans, SUVs and vans. **Responsibilities**: - Entering and updating dispatch board. - Scheduling, organizing and supporting drivers. - Using Global Positioning...

  • Outage Dispatcher

    4 weeks ago

    Halifax, Canada Nova Scotia Power Inc. Full time

    **Company, Department**: Nova Scotia Power, T&D Operations **Location**: Ragged Lake, NS **Type of Employment**: Regular, Full Time **Salary**:$34.18 per hour, as per Collective Agreement I.B.E.W Local 1928 **Closing Date**: December 14, 2023 **Reference Number**: 12060 At Nova Scotia Power, we’re committed to providing safe, reliable electricity so...

  • Dispatcher/customer Service

    4 days ago

    Halifax, Canada M&J Total Transport and Rigging Full time

    **Core Duties -** - Order entry, monitor/track freight shipments from pickup to delivery. - Continuously updating clients on freight status during planning, transport, and delivery stages. - Dispatching drivers daily and maintaining high levels of communication with them including evenings and weekends, as needed. - Responsible for ensuring drivers have all...

  • Dispatcher, Trucks

    4 weeks ago

    Halifax, Canada Bajwa Hauling Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year - or equivalent experience **Work setting**: - Transportation **Tasks**: - Ensure accuracy of completed time sheets, payroll and other summaries - Light cleaning duties - Maintain work records and logs - Monitor personnel workloads and locations - Dispatch...

  • Dispatcher, Trucks

    4 weeks ago

    Halifax, Canada RAFFLES ROAD CARRIERS LTD. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months **Work setting**: - Transportation **Tasks**: - Perform general office duties - Provide customer service - Follow-up on issues with work orders - Handle wake-up calls - Keep track of shipments - Knowledge of cross border dispatching regulations and practices -...

  • dispatcher, trucks

    3 weeks ago

    Halifax Regional Municipality, Canada Bajwa Hauling Inc Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 year or equivalent experienceWork settingTransportationTasksEnsure accuracy of completed time sheets, payroll and other summariesLight cleaning dutiesMaintain work records and logsMonitor personnel workloads and locationsDispatch personnel according to schedules and...

  • dispatcher, trucks

    3 weeks ago

    Halifax Regional Municipality, Canada Bajwa Hauling Inc Full time

    Education: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingTransportationTasksEnsure accuracy of completed time sheets, payroll and other summariesLight cleaning dutiesMaintain work records and logsMonitor personnel workloads and locationsDispatch personnel according to schedules and work...

  • Propane Dispatch

    1 week ago

    Halifax South, Canada Super Save Full time

    *Job description*Super Save is looking for a full-time Propane Dispatcher to work in our Surrey BC Location. The ideal candidate must be an excellent communicator and must be able to multi-task as well as take appropriate action with little supervision.*Required Skills*· Experience as a Dispatcher (Preference is given to TDG certifications)· Safety and...

  • Coordinator Financial Advisory Services

    4 weeks ago

    Halifax, Canada Public Service Commission, Government of Nova Scotia Full time

    **Competition # **:39832 **Department**:Finance and Treasury Board **Location**:HALIFAX **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:26-Sep-23 (Applications are accepted until 11:59 PM Atlantic Time) **About Us** At the Department of Finance and Treasury Board we strive to provide financial leadership, analysis and...

  • dispatcher, trucks

    2 weeks ago

    Halifax Regional Municipality, Canada RAFFLES ROAD CARRIERS LTD. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsWork settingTransportationTasksPerform general office dutiesProvide customer serviceFollow-up on issues with work ordersKeep track of shipmentsKnowledge of cross border dispatching regulations and practicesKnowledge of highway trucking and associated rules and...

  • dispatcher, trucks

    2 weeks ago

    Halifax Regional Municipality, Canada RAFFLES ROAD CARRIERS LTD. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingTransportationTasksPerform general office dutiesProvide customer serviceFollow-up on issues with work ordersKeep track of shipmentsKnowledge of cross border dispatching regulations and practicesKnowledge of highway trucking and associated rules and regulationsRecord...

  • Guest Services Coordinator

    3 days ago

    Halifax, Canada Spirit Spa Full time

    Spirit Spa is currently recruiting for a Guest Services Coordinator who shares our passion for creating exceptional guest experiences and who will help oversee the day to day schedule of our team. The Guest Services Coordinator acts as "Spa Concierge", seeking opportunities to go above and beyond the spa service to make guests' visit special. At Spirit...

  • Technical Services Coordinator

    4 weeks ago

    Halifax, Canada Bird Construction Full time

    Technical Services Coordinator Where Greatness Grows The greatest achievements in history are borne from the greatness within people - where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird. As a leader in Canadian construction for over 100 years, the impact of our team is etched...

  • Service Coordinator

    7 days ago

    Halifax, Canada Home Instead Full time

    Looking to make a difference every time you work? Then Home Care might be just the career for you! As a Service Coordinator & Caregiver for Home Instead (ob 3337989 Nova Scotia Limited), your time will be shared between working in the office and working out in the field visiting clients. While in the office you will organize schedules and create great...

  • Regional Coordinator

    6 days ago

    Halifax, Canada Halifax Regional Centre for Education (HRCE) Full time

    Competition #: 000C4-May1123A Position: Regional Coordinator - Mi'kmaw Education/Services Location: Central Office Department: Assignment: Regional Coordinator, Mi'kmaw Education/Services Status: Term Percentage: 100% Start Date: Tuesday, August 01 2023 End Date: Wednesday, July 31 2024 Posted: Thursday, May 11 2023 12:00 PM Deadline: Monday, May 22...

  • Programs and Service Coordinator

    4 weeks ago

    Halifax, Canada Muscular Dystrophy Canada Full time

    **Help break down barriers!** Using a person-centered approach our Service Specialists _work directly with individuals from the neuromuscular community to support them in achieving a wide range of goals while navigating the healthcare system._ **We can offer you**: - Full time employment (35 hours/week) - Competitive salary - Employer paid benefits...

  • Flight Service Coordinator

    4 weeks ago

    Halifax, Canada PROVINCIAL AEROSPACE LTD Full time

    **PAL Aviation Services**’ two locations — in Halifax, Nova Scotia, and St. John’s, Newfoundland and Labrador — have been voted the Top 2 Fixed-Base Operators in Atlantic Canada, providing exceptional services to commercial, corporate, military and private aircraft for more than 30 years. Offering refuelling, de-icing, the largest hangarage, cargo...

  • Flight Service Coordinator

    3 days ago

    Halifax, Canada PAL Aviation Services Full time

    **PAL Aviation Services**' two locations - in Halifax, Nova Scotia, and St. John's, Newfoundland and Labrador - have been voted the Top 2 Fixed-Base Operators in Atlantic Canada, providing exceptional services to commercial, corporate, military and private aircraft for more than 30 years. Offering refuelling, de-icing, the largest hangarage, cargo services...

  • Coordinator, Enrolment Services Centre

    4 weeks ago

    Halifax, Canada Dalhousie University Full time

    **Position Details**: - Position Information**Position Title** - Coordinator, Enrolment Services Centre **Department/Unit** - Registrar's Office **Location** - Halifax, Nova Scotia, Canada **Posting Number** - S31-23 **Employee Group** - DPMG **Position Type** - Regular, On-Going **Duration of Contract (if applicable)** **Employment Type** - Full...

  • Customer Service Coordinator

    3 weeks ago

    Halifax, Canada Executive Aviation Fuels Ltd Full time

    Are you a leader who's completely focused on helping your team be successful? Do you have deep airline experience that makes you a subject matter expert on airline processes and providing exemplary customer service? Do you have fantastic people skills and an uncanny ability to make things happen in a fast-paced and sometimes stressful environment? Are you a...