Front Desk Supervisor

5 months ago

Vancouver, Canada Quality Inn and Suites Vancouver Downtown Full time

**Job description**

Front Desk Supervisor position is available at the **Quality Inn & Suites Vancouver Downtown.** An exciting hotel located in the heart of Vancouver's entertainment district. Looking for someone who is genuinely fun loving and outgoing, while having excellent people skillsWe are looking to add a strong individual to our team with experience managing and working in a team.
You must be comfortable taking directive from management and effectively enforcing it with the rest of the team. All while keeping the team moral positive and eager to excel further

Abilities required:

- Knowledge of ChoiceAdvantage property management system
- Prior Hotel Front Desk Supervisor experience is required
- Perform all night audit duties, including but not limited to the posting of room and tax changes, balancing and reconciliation of accounts
- Go the extra mile, responding to guest inquiries with ease and finesse and performing in an intuitive manner that stirs the guest’s soul
- Provide courteous and efficient telephone service and person care at the level expected for the property
- Support Front Office Manager in the selection process, training, and development of the Guest Experience Team
- Excellent knowledge of the city, restaurants, shopping and attractions
- Able to communicate with guests in a pleasing manner in a variety of situations
- Ability to work well under pressure in a fast-paced environment

Must have excellent communication skills, have a fun loving and outgoing personality, but most of all, you must be able to incorporate your skill set into a already strong team. Everyone has something to bring to the team. We want to see what you have to offer and how together we can transcend all expectations.
This would the perfect position for a skilled person looking to further their career. The potential for growth with-in the company is definitely there.

Must be a people person, but most of all, you must be able to work well in a team environment.

The ability to speak additional languages is an advantage.
- _Not a temporary position; looking for long term_
- _Please make sure you qualify for the position before applying_

**Job Types**: Full-time, Part-time
Part-time hours: 32-40 per week

**Salary**: $21.00-$23.00 per hour

**Benefits**:

- Dental care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Vancouver, BC V6Z 1M6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hotel experience: 2 years (preferred)

Work Location: In person

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