Community Engagement Officer
5 months ago
**About Penny Appeal Canada**
Penny Appeal Canada is a relief organization with a really BIG vision for the world. We want to create the best societies we can and to break the cycles of need and poverty for good. That’s why we work to turn small change into a BIG DIFFERENCE. We are a proud member of a global Penny Appeal family that celebrated its 10-year anniversary in 2019. Penny Appeal was first set up to provide poverty relief across Asia, the Middle East, and Africa by offering water solutions, organizing mass feedings, supporting orphan care, and providing emergency food and medical aid. Since then, we have transformed lives and empowered communities around the world and right here at home. Our vision is a world that’s united and strong. Communities working together, supporting one another, leaving need and poverty behind for good.
Penny Appeal Canada’s approach to charity is simple, yet has a massive impact. We make charitable giving affordable and rewardable, ensuring everyone can help those in need by donating just a few pennies, or cents, each day. Penny Appeal Canada is one of the fastest-growing charities in Canada.
**Position Overview**:
**Key Responsibilities**:
- **Volunteer Management**:
- Create plans to attract volunteers from various communities, professions, and backgrounds. This includes devising outreach and marketing strategies using events and campaigns. Implement inventive approaches to boost new volunteer enrolment for Penny Appeal Canada, leveraging regional data for maximum impact.
- Proficiently use G-Suite to send out Google Calendar invites to volunteers and manage schedules.
- Develop and maintain a comprehensive volunteer database for efficient tracking and management.
- Manage the Team Orange Community on WhatsApp, respond to volunteer inquiries, monitor and regulate chats, and attract potential volunteers through various channels.
- **Training and Support**:
- Plan and execute volunteer appreciation events to ensure retention and recognition.
- Create training materials and programs for volunteers, including video and onsite training sessions.
- Conduct orientation sessions to familiarize volunteers with the organization's mission, policies, and procedures (e.g., Clover tutorials, fundraising goals).
- Provide ongoing support and guidance to volunteers, addressing any issues or concerns promptly.
- Monitor volunteer performance and offer conflict management and prevention support.
- **Event Coordination**:
- Arrange food and beverages for volunteers at events to ensure their comfort and satisfaction.
- Engage with external community organizations, schools, and online platforms to spread awareness about volunteer opportunities and PAC’s mission.
- **Placement and Scheduling**:
- Match volunteers with suitable roles based on their skills, interests, and availability.
- Create and manage volunteer schedules to ensure efficient and effective deployment of volunteer resources.
**Qualifications**:
- Proficiency in GSuite (Google Docs, Sheets, Calendar, etc.).
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to manage and moderate WhatsApp group chats.
- Previous experience in volunteer coordination, particularly with Islamic charities, is an asset.
- Strong conflict management and prevention skills.
- Ability to engage with diverse community organizations and volunteers.
- Valid Ontario driver's license and access to a vehicle.
- Ability to start soon and hit the ground running with mínimal training.
**Assets**:
- Experience volunteering or working with Islamic charities.
- Previous coordinator experience.
**Application Process**:To apply, please submit your resume and a cover letter detailing your relevant experience and why you are interested in this position. Applications will be reviewed on a rolling basis until the position is filled.
**Additional Information**:
This is a full-time (contract) hybrid position located in Mississauga, Ontario. Some flexibility in working hours may be required to accommodate occasional evening or weekend events.
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