Customer Service Team Member
5 months ago
This role is predominately work from home (remote) on a full time 12-month contract basis initially, with potential for permanency.
**About You**
- Communication skills, both written and verbal
- Multi-task between different systems while listening to your customer
- Ability to work in a fast-paced environment
- Attention to detail
- Be open to feedback and coaching
- Demonstrate patience and empathy towards people in difficult situations
- A willingness to work a flexible schedule
**About the Role**
- Provide support and advice to callers
- Document all communication and interactions with callers
- Utilize a variety of resources to provide accurate information and guidance to callers
**Culture & Benefits**
- A broad range of leave entitlements including 12 weeks parental leave
- Access to a range of mental health and wellbeing supportive initiatives, including confidential counselling services and education programs
- Generous discount on products and services
- Access to a range of learning and development opportunities that will benefit and support you in your role
Simply click **‘APPLY’** and we will review everyone.
**Job Types**: Full-time, Permanent
**Salary**: $25.00-$34.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- RRSP match
Schedule:
- Monday to Friday
Work Location: On the road
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