Customer Service/scheduler

6 months ago


Greater Toronto Area, Canada Bruce Telecom Full time

Customer Service Representative

**Duties**:

- Conduct outbound calling to existing and potential customers
- Provide exceptional customer service and support
- Assist customers with inquiries, concerns, and requests
- Analyze customer needs and recommend appropriate products or services
- Maintain accurate and detailed customer records
- Collaborate with team members to resolve customer issues
- Follow company policies and procedures for customer interactions

Qualifications:

- Excellent verbal and written communication skills
- Strong problem-solving and analytical abilities
- Ability to multitask and prioritize tasks effectively
- Previous experience in customer service or related field preferred
- Ability to work independently as well as part of a team
- High school diploma or equivalent required

We offer competitive pay, a positive work environment, and opportunities for growth within the company. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.

To apply, please submit your resume and cover letter detailing your relevant experience and qualifications.

**Job Type**: Contract
Contract length: 24 months

**Salary**: $25.00-$47.00 per hour

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay
- Signing bonus

Work Location: In person



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