Front Office Manager
7 months ago
'''Overview'''
We are seeking a highly organized and customer-focused individual to join our team as a Front Office Manager. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive guest experience. If you have a passion for customer service and enjoy working in a fast-paced hotel environment, we would love to hear from you.
'''Duties'''
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, room assignments, and special requests
- Handle guest complaints or concerns in a professional manner
- Coordinate with other hotel departments to ensure smooth operations
- Train and supervise front desk staff
- Maintain cleanliness and organization of the front desk area
'''Requirements'''
- Previous experience in the hospitality industry or front desk role preferred
- Excellent customer service skills with a friendly and approachable demeanor
- Strong phone etiquette and communication skills
- Knowledge of hotel operations and reservation systems
- Bilingual or multilingual skills are a plus
- Ability to handle difficult situations with professionalism and empathy
- Proficient in using computer systems, including reservation software and phone systems
**Job Types**: Full-time, Permanent
**Salary**: $39,535.07-$55,883.43 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
-
Front Office Manager
4 days ago
Edmonton, Canada West Edmonton Mall Full timeThe Front Office Manager oversees the day to day operations of the Front Office consisting of Front Desk, Switchboard, Concierge, Night Audit and Guest Services. Ensures hotel standards, policies and procedures are communicated and observed by department employees while providing required reports and observations for Senior Management. **Primary...
-
Front Office Manager
7 months ago
Edmonton, Canada West Edmonton Mall Full timeThe Front Office Manager oversees the day-to-day operations of the Front Office consisting of Front Desk, Switchboard, Concierge, Night Audit and Guest Services. Ensures hotel standards, policies and procedures are communicated and observed by department employees while providing required reports and observations for Senior Management. **Primary...
-
Assistant Front Office Manager
2 days ago
Edmonton, Canada West Edmonton Mall Full timeThe Assistant Front Office Manager is responsible for providing exceptional customer service to all Fantasyland Hotel guests. Assisting the Front Office Manager in overseeing the day to day operations of the Front Desk, Night Audit, Switchboard, Guest Services and FLH Essentials. Primary Responsibilities: - Ensuring all Front Desk employees are performing...
-
Front Office Manager
9 hours ago
Edmonton, Canada Four Points by Sheraton Edmonton South Full time**Summary** The Four Points by Sheraton Edmonton South has a culture that inspires our **RITE** values; **Respect, Integrity, Teamwork** and **Entrepreneurship.** The Front Office Manager will effectively manage the productivity of all Guest Service associates and maintain expense level standards in both labor costs and direct expenses. While some...
-
Assistant Front Office Manager
7 months ago
Edmonton, Canada West Edmonton Mall Full timeThe Assistant Front Office Manager is responsible for providing exceptional customer service to all Fantasyland Hotel guests. Assisting the Front Office Manager in overseeing the day to day operations of the Front Desk, Night Audit, Switchboard, Guest Services and FLH Essentials. **Primary Responsibilities**: - Ensuring all Front Desk employees are...
-
Assistant Front Office Manager
7 months ago
Edmonton, Canada West Edmonton Mall Full timeThe Assistant Front Office Manager is responsible for providing exceptional customer service to all Fantasyland Hotel guests. Assisting the Front Office Manager in overseeing the day to day operations of the Front Desk, Night Audit, Switchboard, Guest Services and FLH Essentials. **Primary Responsibilities**: - Ensuring all Front Desk employees are...
-
Front Office Supervisor
6 months ago
Edmonton, Canada Ramada by Wyndham Edmonton South Full time**Front Office Supervisor** **Ramada by Wyndham Edmonton South** At **Ramada by Wyndham Edmonton South**, we pride ourselves on delivering exceptional experiences to our guests through our commitment to excellent service. We are currently seeking a **Front Office Supervisor **to lead our front office team. This role is pivotal in ensuring our guests receive...
-
Front Office Supervisor
7 months ago
Edmonton, Canada Ramada by Wyndham Edmonton South Full time**Front Office Supervisor** **Ramada by Wyndham Edmonton South** At **Ramada by Wyndham Edmonton South**, we pride ourselves on delivering exceptional experiences to our guests through our commitment to excellent service. We are currently seeking a **Front Office Supervisor **to lead our front office team. This role is pivotal in ensuring our guests receive...
-
Front Office Supervisor
2 months ago
Edmonton, Canada Ramada by Wyndham Edmonton South Full time**Front Office Supervisor (Evening Duty Manager Shift)** **Ramada by Wyndham Edmonton South** At **Ramada by Wyndham Edmonton South**, we are dedicated to providing exceptional experiences for our guests through outstanding service. We are currently seeking a full-time **Front Office Supervisor **to join our team during the evening shift (4 PM - 1 AM)....
-
Front Office Coordinator
4 weeks ago
Edmonton, Alberta, Canada Heer Salon & Spa] Full timeJob SummaryWe are seeking a skilled and detail-oriented Front Office Coordinator to join our team at MITT BUILDERS LTD. This is a fantastic opportunity for an organized individual who enjoys working in a fast-paced environment.About the RoleThe successful candidate will be responsible for providing exceptional customer service, responding to inquiries, and...
-
Front Office Supervisor
6 months ago
Edmonton, Canada Holiday Inn Express & Suites Edmonton South Full time**Job Summary** Holiday Inn Express & Suites Edmonton South is currently hiring a Front Office Supervisor for full-time to supervise the daily front office duties and front desk team. You will be responsible for insuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Greet guests, perform all check-in and check-out...
-
Front Office Support Specialist
4 weeks ago
Edmonton, Alberta, Canada RECRUITMENT PARTNERS INC. Full timeOverviewAt RECRUITMENT PARTNERS INC., we are seeking a detail-oriented and organized Front Office Support Specialist to join our team. This role will be responsible for assisting the Front Office Manager in various administrative tasks.
-
Front Office Assistant
3 weeks ago
Edmonton, Canada Alberta Sportswear Full time**Job Overview** **Responsibilities** - Greet patients warmly and manage their check-in and check-out processes. - Schedule appointments and manage the calendar for dental services. - Answer phone calls promptly, addressing inquiries and directing calls as necessary. - Maintain accurate patient records using electronic medical records systems such as Epic...
-
Front Office Support Associate
2 days ago
Edmonton, Alberta, Canada Patrack Au Realty & Management Full timeOverview">Patrack Au Realty & Management is seeking a highly skilled and detail-oriented individual to fill the role of Front Office Support Associate. This position involves providing exceptional customer service, managing day-to-day operations, and ensuring the smooth running of our front office.">Job Description">The successful candidate will be...
-
Front Office Coordinator
4 weeks ago
Edmonton, Alberta, Canada FLYRO] Full timeOverview of the RoleThe Front Office Coordinator plays a vital role in supporting the day-to-day operations of our organization. This position requires excellent communication and organizational skills, as well as the ability to multitask and work effectively in a fast-paced environment.
-
Front Desk Receptionist/office Administrator
1 month ago
Edmonton, Canada Millwoods Denture Clinic Full timePosition: Front Desk / Office Administrator. **Responsibilities**: - Greet and assist patients as they arrive; ensure a lasting positive impression for them - Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps - Effectively manage recall system and accurately maintain the patient database - Manage...
-
Front of House Manager
7 months ago
Edmonton, Canada Boston Pizza International, Inc. Full time**Front of House (FOH) Manager**: A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager...
-
Front of House Manager
1 month ago
Edmonton, Canada Boston Pizza International, Inc. Full time**Front of House (FOH) Manager**: - ** Available evenings/weekends/holidays**: - ** Previous restaurant or QSR manager experience preferred**: - ** Exceptional guest and staff relations**: - ** Goal oriented**: - ** Previous Boston Pizza experience a bonus** A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists...
-
Front of House Manager
10 hours ago
Edmonton, Canada Boston Pizza International, Inc. Full time**Front of House (FOH) Manager**: A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager...
-
Front of House Manager
7 months ago
Edmonton, Canada Boston Pizza International, Inc. Full time**Front of House (FOH) Manager**: **Requirements**: - Evening | daytime | weekend | holiday availability. - 1+ year Boston Pizza experience preferred (serving or supervising) - Maintain a proper, professional and positive work attitude - Ability to get the job done and have fun while you are working and learning - Available to work 3-4 days/week - Biweekly...