Front Office Supervisor

4 days ago

Edmonton, Canada Ramada by Wyndham Edmonton South Full time

**Front Office Supervisor**
**Ramada by Wyndham Edmonton South**

At **Ramada by Wyndham Edmonton South**, we pride ourselves on delivering exceptional experiences to our guests through our commitment to excellent service. We are currently seeking a **Front Office Supervisor **to lead our front office team. This role is pivotal in ensuring our guests receive the highest standard of service and leave with lasting positive impressions.

The **Front Office Supervisor** will lead, oversee, and inspire the front office team. This role demands a balance of leadership and hands-on involvement, ensuring smooth operations while enhancing guest satisfaction. You will be responsible for setting the standard of service excellence and driving continuous improvement.

**Key Responsibilities**:

- **Team Leadership**: Direct and mentor the front office team, fostering a culture of excellence and continuous learning.
- **Operational Management**: Oversee daily front desk operations, ensuring efficient and effective guest service.
- **Guest Experience Enhancement**: Develop strategies to elevate guest satisfaction, handling special requests, and resolving issues swiftly.
- **Training & Development**: Identify training needs and implement programs to enhance skills and service delivery.
- **Quality Control**: Regularly review service standards, implementing changes where necessary to ensure top-notch guest experiences.
- **Financial Oversight**: Manage budgeting for the front office, including labor costs, supplies, and other expenses.
- **Policy Implementation**: Ensure all company policies and procedures are adhered to, especially regarding guest service and safety.
- **Collaboration & Communication**: Work closely with other departments to ensure a unified approach to guest service.

**Your Qualifications**:

- Bachelor’s degree in Hospitality Management or related field preferred.
- Proven experience in a front office leadership role within a hotel environment.
- Strong leadership skills with a passion for team development.
- Excellent problem-solving, organizational, and multitasking abilities.
- Proficient in hotel management software and MS Office Suite.
- Exceptional communication skills, both verbal and written.
- Flexibility to work various shifts including weekends, holidays, and as needed.

At Ramada by Wyndham Edmonton South, we believe in nurturing talent and providing opportunities for growth. As a member of our team, you will work in a dynamic, supportive environment that values diversity and inclusion. We offer competitive compensation, benefits, and a platform to advance your career in hospitality.

**Salary**: $16.00-$17.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Night shift
- On call
- Overtime

**Experience**:

- Hotel Front Desk: 1 year (required)

Work Location: In person

  • Front Office Supervisor

    3 weeks ago

    Edmonton, Canada Ramada by Wyndham Edmonton South Full time

    **Front Office Supervisor** **Ramada by Wyndham Edmonton South** At **Ramada by Wyndham Edmonton South**, we pride ourselves on delivering exceptional experiences to our guests through our commitment to excellent service. We are currently seeking a **Front Office Supervisor **to lead our front office team. This role is pivotal in ensuring our guests receive...

  • Front Office Supervisor

    3 weeks ago

    Edmonton, Canada Coast West Edmonton Hotel & Conference Centre Full time

    Coast West Edmonton Hotel & Conference Centre is looking for a friendly, professional, and customer-oriented front office manager to join our team. As the Front Office Supervisor, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing ambassadors' schedules, front office ambassador training,...

  • Front Office Supervisor

    1 week ago

    Edmonton, Alberta, Canada Ramada by Wyndham Edmonton South Full time

    Front Office SupervisorRamada by Wyndham Edmonton SouthAt Ramada by Wyndham Edmonton South, we pride ourselves on delivering exceptional experiences to our guests through our commitment to excellent service. We are currently seeking a Front Office Supervisor to lead our front office team. This role is pivotal in ensuring our guests receive the highest...

  • Front Office Supervisor

    1 week ago

    Edmonton, Alberta, Canada Coast West Edmonton Hotel & Conference Centre Full time

    Coast West Edmonton Hotel & Conference Centre is looking for a friendly, professional, and customer-oriented front office manager to join our team. As the Front Office Supervisor, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing ambassadors' schedules, front office ambassador training,...

  • Front Office Supervisor

    4 weeks ago

    Edmonton, Canada Home2 Suites by Hilton Edmonton South Full time

    Home2 Suites by Hilton is looking for an enthusiastic Front Desk Supervisor to help lead the Front Office team under the guidance of the Front Office Manager. **Basic Purpose**: Reporting to the Front Office Manager, the role of Front Desk Supervisor will be the ambassador of guest satisfaction, which involves being actively engaged in anticipating &...

  • Front Office Supervisor

    1 week ago

    Edmonton, Alberta, Canada Home2 Suites by Hilton Edmonton South Full time

    Home2 Suites by Hilton is looking for an enthusiastic Front Desk Supervisor to help lead the Front Office team under the guidance of the Front Office Manager.Basic Purpose:Reporting to the Front Office Manager, the role of Front Desk Supervisor will be the ambassador of guest satisfaction, which involves being actively engaged in anticipating & delivering...

  • Front Office Supervisor

    2 months ago

    Edmonton, Canada Holiday Inn Express & Suites Edmonton South Full time

    **Job Summary** Holiday Inn Express & Suites Edmonton South is currently hiring a Front Office Supervisor for full-time to supervise the daily front office duties and front desk team. You will be responsible for insuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Greet guests, perform all check-in and check-out...

  • Front Office Supervisor

    2 months ago

    Edmonton, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Front Office Supervisor will contribute to the overall success of the hotels by leading and maintaining Guest Services standards for the front office, by...

  • Front Office Supervisor

    3 weeks ago

    Edmonton, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Front Office Supervisor will contribute to the overall success of the hotels by leading and maintaining Guest Services standards for the front office, by...

  • Front Office Supervisor

    1 week ago

    Edmonton, Alberta, Canada Coast Hotels Full time

    Your company, your values, your careerCoast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.The Front Office Supervisor will contribute to the overall success of the hotels by leading and maintaining Guest Services standards for the front office, by...

  • Front of House Supervisor

    2 weeks ago

    Edmonton, Canada Boston Pizza International, Inc. Full time

    **Front of House (FOH) Supervisor**: **Boston Pizza Manning**: A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House...

  • Front of House Supervisor

    3 weeks ago

    Edmonton, Canada Boston Pizza International, Inc. Full time

    **Boston Pizza Manning**: **Front of House (FOH) Supervisor**: A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House...

  • Hotel Front Office Manager

    3 weeks ago

    Edmonton, Canada Coast West Edmonton Hotel & Conference Centre Full time

    Coast West Edmonton Hotel & Conference Centre is seeking a talented Front Office Manager with an entrepreneurial, energetic personality. You will lead your team and be responsible for guest services, controlling costs, and increasing departmental revenues. The Front Office Manager has overall responsibility for supervising Guest Service Agents, Night...

  • Front of House Supervisor

    5 days ago

    Edmonton, Canada Boston Pizza International Inc Full time

    Overview Front of House (FOH) Supervisor Boston Pizza Manning A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The...

  • Front Office Manager

    3 weeks ago

    Edmonton, Canada Mundi Hotel Enterprises Inc Full time

    Coast West Edmonton Hotel & Conference Centre is looking for a friendly, professional, and customer-oriented front office manager to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing ambassadors' schedules, front office ambassador training, and...

  • Front of House Supervisor

    4 weeks ago

    Edmonton, Canada Boston Pizza International Inc. Full time

    Reference # 2024-14452 Location Edmonton Date posted 05/02/2024 Address Whyte Avenue - 10854 82nd Avenue Edmonton, Alberta T6E 2B3 Canada **Description**: A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training,...

  • Front of House Supervisor

    2 weeks ago

    Edmonton, Canada Boston Pizza International Inc. Full time

    Reference # 2024-14198 Location Edmonton Date posted 03/20/2024 Address Namao Centre - 16521 97th Street NW Edmonton, Alberta T5X 6A5 Canada **Description**: A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training,...

  • Front Desk Supervisor

    3 weeks ago

    Edmonton, Canada Metterra Hotel on Whyte Full time

    **Description**: 53 North Collection is looking for an exciting & enthusiastic addition to help lead our guest services team for two independent, boutique properties in Edmonton! The Front Desk Supervisor will be responsible for supervising and managing the front office operations to achieve customer satisfaction, quality service and compliance with...

  • Front Office Manager

    1 week ago

    Edmonton, Alberta, Canada Mundi Hotel Enterprises Inc Full time

    Coast West Edmonton Hotel & Conference Centre is looking for a friendly, professional, and customer-oriented front office manager to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing ambassadors' schedules, front office ambassador training, and...

  • Front of House Supervisor

    3 weeks ago

    Edmonton, Alberta, Canada Boston Pizza International Inc. Full time

    Reference # Location Edmonton Date posted 05/02/2024 Address Whyte Avenue nd Avenue Edmonton, Alberta T6E 2B3 Canada Description:A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant's daily operations. This includes supporting the training, development, and performance...