Call Center Agent

2 weeks ago


SaintLaurent, Canada SoftFlow Service Informatique PME Managed IT Services Full time

**Call Center Agent**

**MUST HAVE**: Very good knowledge in:

- Your role as an agent in our call center team will be to create connections with customers.
- You will need to call clients and schedule appointments and coordinate with the team's schedules as a call center representative.
- You have to be used to making a lot of phone calls
- Be able to Work from home
- Be able to use CRM's and have basic computer knowledge
- Know how to use Google Sheets and Google Agenda
- Be bilingual
- You can work at least 20 hours to 60 hours per week, Monday through Sunday

**Work remotely and in person**
- Yes

**Job Types**: FULL TIME - Part-time, Temporary, Internship, Apprenticeship

**Salary**: $18-25/hour

Vous êtes motivé et avez une expertise dans le service à la clientèle ? Voulez-vous faire une différence pour des milliers de clients? Faites le premier pas vers le début de votre carrière chez Service Informatique Softflow Canada dès aujourd'hui et postulez pour l'un de nos nombreux postes d'agent de centre d'appels disponibles en ce moment.

**Agent de centre d'appel**

**EXIGENCES**:

- Votre rôle en tant qu'agent au sein de notre équipe de centre d'appels sera de créer des liens avec les clients.
- Vous devrez appeler les clients et planifier des rendez-vous et vous coordonner avec les horaires de l'équipe en tant que représentant du centre d'appels.
- Il faut être habitué à passer beaucoup d'appels téléphoniques
- Pouvoir travailler à domicile
- Être capable d'utiliser les CRM et avoir des connaissances informatiques de base
- Savoir utiliser Google Sheets et Google Agenda
- Être bilingue
- Vous pouvez travailler au moins 20 heures à 60 heures par semaine, du lundi au dimanche

TEMPS PLEIN / TEMPS PARTIEL

**Salary**: $18-25$/heure

SOFTFLOW Cybersécurité Cybersecurity Cyberdefense Service Informatique PME | IT Services | IT Solutions | Microsoft Office 365 | Support Informatique 24H | IT Solutions | Microsoft Exchange | Trusted Since 1987 | Network Security | Server Installation | Dell Server | HP server | Microsoft Server

**Job Types**: FULL-TIME Part-time

**Salary**: $18-25$/hour

**Job Types**: Full-time, Part-time, Permanent, Fixed term contract, Freelance

Schedule:

- Day shift
- Evening shift
- Night shift

**Job Types**: Full-time, Part-time, Permanent, Fixed term contract, Freelance
Contract length: 12 months
Part-time hours: 40 per week

**Salary**: $18.00-$25.00 per hour

**Benefits**:

- Work from home

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

Work Location: Hybrid remote in SAINT-LAURENT, QC



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