Call Center Representative
2 weeks ago
*Responsibilities for Call Center Representative:
- * Report to SOS (start of shift) meeting for performance recaps
- Utilize company equipment to facilitate calls
- Interact with all customers in a friendly and courteous manner
- Follow all prompts from call management system to provide the appropriate customer service
- Handle all issues in accordance with best practices
- When necessary involve senior management
- Follow all prompts and scripts to the letter with no deviation
- Understand and adhere to all rules of conduct *Qualifications for Call Center Representative:
- * Basic understanding of windows base systems
- Excellent verbal communication skills
- Strong literary comprehension capability
- High-speed internet connection (if working remotely)
- Capable of staying focused and tuning out outside distractions
- Ability to sit for long periods of time
- Willingness to submit to random drug screenings
**Job Types**: Full-time, Part-time
**Benefits**:
- Dental care
- Flexible schedule
- Paid time off
- Vision care
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
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