Bilingual Call Center Agent

1 day ago

SaintLaurent, Canada Canon Canada Full time

**Bilingual (FR/ENG) Call Center - Hybrid**

By monitoring all Field Service Route Management System activities and collaborating with Field Service Team Managers, you will be responsible for ensuring our service technicians are minimizing their travel time between customer calls.

We are excited to offer a new and adaptive way of working that provides flexibility in the workforce while maintaining operational readiness By blending remote and in-office work, we are able to take advantage of the independence and flexibility that comes with working from home, and the collaboration, teamwork and sense of belonging that comes from working together face-to-face. Our Work-style Program offers the best of both situations: structure and sociability with independence and flexibility.

**Key Responsibilities**
Assist the Field Service Technicians to maintain a response time of four (4) hours by:

- balancing technicians workload
- assigning service calls
- maintaining appointment schedules
- monitoring, responding to GPS alerts and managing the GPS mapping in order to identify Technicians status and location
- monitoring and responding to messages from Field Service Technicians, Managers, and Service Agents
- Respond to customer calls to support the team as required

**To Succeed, You Will Have**:

- Fluency in English and French
- Ability to quickly learn in-house systems, policies, procedures
- Experience with using Google Maps
- Basic MS-Office skills
- 1-3 years of related work experience

**Why Join?**

**COVID-19 SAFETY PRECAUTIONS**
- Canon is committed to the health and safety of our employees, customers and communities.

**HYBRID WORK**

**EMPLOYEE PERKS**
- Employee referral program
- Inspire Program, on-line peer-to-peer recognition for redeemable points on hundreds of products.
- Community involvement
- Discounts on Canon products, retailers, memberships and more

Come and join our team and reap the rewards as we work to take Canon to the next level

We offer competitive compensation, comprehensive benefits, exceptional growth potential and stability, all within a casual and professional work environment.

While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

  • Call Center Representative

    6 days ago

    Saint John, Canada Dale Black Ministries Full time

    *Responsibilities for Call Center Representative: - * Report to SOS (start of shift) meeting for performance recaps - Utilize company equipment to facilitate calls - Interact with all customers in a friendly and courteous manner - Follow all prompts from call management system to provide the appropriate customer service - Handle all issues in accordance...

  • Bilingual Customer Care Representative

    2 days ago

    Saint-Laurent, Canada VW Credit Full time

    Canada-Quebec-St-Laurent - Contract: 12 months with a possibility of extension. As the captive finance company of the Audi, Ducati and Volkswagen brands in Canada, VW Credit Canada, Inc., also known as Audi Finance and Volkswagen Finance, is a wholly owned subsidiary of VW Credit, Inc. Audi Finance and Volkswagen Finance offers a wide range of leasing,...

  • Data Center Operation Coordinator

    7 days ago

    Saint-Laurent, Canada BIT Intelligence LLC Full time

    Daily Duties: - Coordinate all aspects of Data Centers' operation and maintenance - Coordinate the Data Center's operation management, equipment transfer work - Coordinate and follow up Data center's storage and logistics transportation activities - Provide technical support for data center's network, system and other operation and maintenance work - Remote...

  • Bilingual Customer Experience Rep.

    6 days ago

    Saint-Laurent, Canada UNFI Full time

    **Who are we?** **_UNFI Canada is the leading distributor of natural, organic, and specialty foods! We transform the world of food for our associates, customers, and the families we serve everyday! Our mission is to provide healthier food choices to people everywhere. Better Food, Better Future!_** **_As part of our Customer Service team, you'll get to...

  • Marketing Agent

    1 week ago

    Saint-Laurent, Canada Quincaillerie Richelieu Ltee Full time

    **Who are we?** Richelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products. - Our customers - _More than 120,000 customers in North America : kitchen and bathroom cabinet, storage and closet, home furnishing and...

  • Material Logistics Agent

    5 days ago

    Saint-Laurent, Canada Bombardier Full time

    Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit. **In your role, you will**: **Logistic...

  • Material Logistics Agent

    2 weeks ago

    Saint-Laurent, Canada Bombardier Full time

    Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit. **In your role, you will**: **Logistic...

  • Spécialiste Bilingue en Recouvrement

    1 week ago

    Saint-Laurent, Canada Enterprise Rent-A-Car Full time

    En tant que Spécialiste bilingue en recouvrement chez Enterprise location d'autos, vous travaillerez pour un chef de file dans l’industrie, dans un environnement amusant et hautement dynamique où l’esprit d’équipe est roi. Cette opportunité vous permettra de créer votre propre parcours au sein d’une compagnie qui vous soutiendra dans...

  • Agent(E) Centre D'appel

    1 day ago

    Saint-Laurent, Canada Groupe Santé Physimed Full time

    La clinique médicale Physimed est à la recherche d’un agent pour son centre d’appel. - Emploi temps plein avec horaire flexible du lundi au vendredi; - Salaire à discuter; - Compétences et qualités recherchés : Bilingue; - Excellent service à la clientèle - Autonomie Capacité de prioriser - Entregent et empathie avec la clientèle - Capacité de...

  • Agent Administratif Bilingue

    2 days ago

    Saint-Jean-sur-Richelieu, Canada CISSS de la Montérégie-Est Full time

    Établissement: - CISSS de la Montérégie-Est- Titre d'emploi: - Agent administratif bilingue - Protection de la jeunesse - Saint-Jean-sur-Richelieu- Langues maîtrisées (oral et écrit): - Motif du besoin (à titre indicatif): - Remplacement à durée indéterminée- Statut de l’emploi: - Temporaire - Temps complet- Nombre de jours: - Quart de...

  • Agent Administratif Bilingue

    2 days ago

    Saint-Jean-sur-Richelieu, Canada CISSS de la Montérégie-Est Full time

    Établissement: - CISSS de la Montérégie-Est- Titre d'emploi: - Agent administratif bilingue - Protection de la jeunesse - Saint-Jean-sur-Richelieu- Langues maîtrisées (oral et écrit): - Motif du besoin (à titre indicatif): - Remplacement à durée indéterminée- Statut de l’emploi: - Temporaire - Temps complet- Nombre de jours: - Quart de...

  • Agent Administratif Bilingue

    2 days ago

    Saint-Jean-sur-Richelieu, Canada CISSS de la Montérégie-Est Full time

    Établissement: - CISSS de la Montérégie-Est- Titre d'emploi: - Agent administratif bilingue - Protection de la jeunesse - Saint-Jean-sur-Richelieu- Langues maîtrisées (oral et écrit): - Motif du besoin (à titre indicatif): - Remplacement à durée indéterminée- Statut de l’emploi: - Temporaire - Temps complet- Nombre de jours: - Quart de...

  • Support Agent

    11 hours ago

    Saint-Laurent, Canada Livingston International Full time

    **JOB SUMMARY** The Support Agent is accountable for providing clerical and administrative support services to a Brokerage Delivery Centre in a 24/7 client service work environment. **KEY DUTIES & RESPONSIBILITIES** - Perform routine clerical duties such as data entry of multi-line/CCI entries, photocopying, faxing, filing. - Request, receive or retrieve...

  • Agent (E) Service à La Clientèle

    1 day ago

    Saint-Laurent, Canada Corporation Presse Commerce Full time

    **Agent (e) service à la clientèle**: Emploi - Permanent Temps plein - **Agent/commis** Siège social - Saint-Laurent Québec H4T 1W5 **Dès que possible**Horaire: Lundi au vendredi **Description: **Express Mag, acteur majeur dans l’abonnement de magazine en Amérique du Nord, est à la recherche d’un agent service à la clientèle bilingue,...

  • Agent(E) Au Service à La Clientèle

    1 day ago

    Saint-Laurent, Canada IDEAL FOOD SERVICE CORP Full time

    **Agent(e) de la service à la clientèle** Nous sommes à la recherche d’un Agent(e) de la service à la clientèle! **Description d’entreprise**: Ideal Food Service est une entreprise familiale fondée en 1962, aspect crucial qui a été la grande inspiration de son évolution, et le plus important distributeur service alimentaire spécialiste de la...

  • Agent (E) Service à La Clientèle

    6 days ago

    Saint-Laurent, Canada Corporation Presse Commerce Full time

    **Agent (e) service à la clientèle**: Emploi - Permanent Temps plein - **Agent/commis** Siège social - Saint-Laurent Québec H4T 1W5 **Dès que possible**Horaire: Lundi au vendredi **Description: **Express Mag, acteur majeur dans l’abonnement de magazine en Amérique du Nord, est à la recherche d’un agent service à la clientèle bilingue,...

  • Agent, Logistique Des Matières

    5 days ago

    Saint-Laurent, Canada Bombardier Full time

    Bombardier est un chef de file mondial qui crée des avions novateurs qui changent la donne. Nos produits et services offrent des expériences de transport de classe mondiale qui établissent de nouvelles normes en matière de confort des passagers, d'énergie, d'efficacité, de fiabilité et de sécurité. Nous sommes une organisation mondiale axée sur la...

  • Agent, Logistique Des Matières

    2 weeks ago

    Saint-Laurent, Canada Bombardier Full time

    Bombardier est un chef de file mondial qui crée des avions novateurs qui changent la donne. Nos produits et services offrent des expériences de transport de classe mondiale qui établissent de nouvelles normes en matière de confort des passagers, d'énergie, d'efficacité, de fiabilité et de sécurité. Nous sommes une organisation mondiale axée sur la...

  • Material Logistics Agent

    11 hours ago

    Saint-Laurent, Canada Bombardier Full time

    **Material Logistics Agent** **-** **MON20548** **Description** **BOMBARDIER** Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on...

  • Agent Administratif Et D'accueil

    11 hours ago

    Saint-Laurent, Canada 3MJ EMPLOI ET PLACEMENT Full time

    Nous recherchons un ou un agent (e) administrative à temps partiel (20 heures par semaines) pour une agence de placement. Notre agence s'appelle 3 MJ Emploi & Placement Inc. Nous sommes une agence de placement personnel en pleine croissance. Détails du poste: la personne travaillera directement en support avec le directeur général dans les opérations...