Administrative Assistant- Summer Student
5 months ago
At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.
We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.
Join us in helping diverse Canadians and newcomers achieve their full potential
DUTIES AND RESPONSIBILITIES
- Provide enthusiastic, courteous service to clients and the community at the reception desk
- Respond to client inquiries by phone and in-person in a friendly and welcoming manner
- Assist clients by providing general information and orientation to services and programs at Achev
- Input and update client information in CRM/CETRA
- Contact clients to confirm/reschedule/rebook appointments as necessary
- Assist in generating statistical reports with focus on measurable results
- Plan, organize and co-facilitate events, webinars for SEEN clients
- Design and distribute flyers and other promotional materials
- Distribute client questionnaires and collect evaluations and surveys
- Perform a variety of clerical duties, including filing, typing, photocopying, confidential record keeping, and document distribution in accordance with company policies and procedures
- Contribute to team cohesiveness and team building
- Perform other related duties as required
- Well organized with the ability to enter data with accuracy
- Advanced numerical and analytical skills
- Demonstrated use of computer technology including Microsoft Office (Word, Excel, PowerPoint, and Outlook)
- Experience in database management
- Excellent communication, interpersonal skills, cultural sensitivity, and problem-solving skills
- Demonstrated organizational and planning skills
- Adaptable, flexible, and able to work in a team environment
- Ability to multi-task, take the initiative, and be able to meet deadlines
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