Student Services Advisor

2 months ago

Brampton, Canada Ace Acumen Academy Full time

Ace Acumen Academy is a Designated Learning Institution (DLI) and Private Career College is association with St. Clair College that works exclusively with International students and provides them a recognized Ontario Public College credential. The College is focused on preparing graduating learners with exceptional employability skills who are positioned to contribute to the growth and success of the economy and various industries within our community, across the country and around the world.

**PERKS / Why Join Us**:

- Company culture that encourages trust, communication and teamwork
- Transparent and collaborative work environment supports inclusion
- Structured calendar provides schedules performance reviews and opportunities for professional development and career advancement

Reporting to the Associate/Campus Director, the **Student Services Advisor** would be responsible for providing support and knowledge to students about their current program of study and be the front line for communication with students.

**Job duties would include but are not limited to**:

- Providing academic assistance and support to individual or groups of international students
- Informing and reminding students of college policies, rules and classroom announcements via direct, in-person interactions and by using various communication channels; updating administrative activities related to same
- Data entry and analysis during registration period
- Assisting with tuition collection
- Facilitating the success rates of students' academic learning
- Facilitating college surveys and supporting campus events, i.e. career fairs
- Monitoring classroom attendance
- Assisting with classroom observation and invigilation
- Creating academic success plans with students to support their study habits and improve success rate
- Monitoring any students who are adding/dropping courses or withdrawing from the program
- Documenting and assessing any student/instructor issues within the college
- Supporting outreach and communication channels with Alumni

**Qualifications**:

- Experience of working with international students is an asset
- Great attention to detail and the ability to work with mínimal supervision
- Ability to resolve a conflict
- Flexibility to transfer / travel between campus locations
- Excellent communication and interpersonal skills.

**This position is expected to work on-site at one of College’s campuses; **_**this is NOT a remote job. **_
- **Please choose your campus preference in the pre-screening questions.**_

**ACE ACUMEN ACADEMY IS COMMITTED TO EQUITY IN EMPLOYMENT AND EDUCATION**

**Job Types**: Full-time, Fixed term contract
Contract length: 4 months

Pay: $19.00-$23.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

Ability to commute/relocate:

- Brampton, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Customer Service: 2 years (preferred)
- Post-Secondary Work Environment: 2 years (preferred)
- Academic Advising: 2 years (preferred)

Work Location: In person

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