Service Desk Support Assistant
3 weeks ago
**Purpose**:
Under the direction of the Manager, Customer Success, the Service Desk Support Assistant provides intermediate level end-user support in the IST (Information Services and Technology) department.
**Education**:
College Diploma in a related technology field such as Computer Science or Information Technology.
**Experience**:
One (1) year experience providing technical support services and supporting computing resources in an enterprise environment.
**Skills**:
Skills: - Effective communication skills. - Ability to deal calmly, courteously and effectively with others. - Ability to present data in a variety of document and display formats. - Ability to demonstrate critical thinking and analytical skills. - Ability to exercise judgement and decision making. Technical Knowledge: - Knowledge of scripting languages (PowerShell, Python, JavaScript) - Knowledge of Microsoft Configuration Manager (ConfigMgr, formerly SCCM) - Knowledge of Microsoft Deployment Toolkit (MDT) - Knowledge of Active Directory Management (AD) - Knowledge of Group Policy Object Management (GPO) - Knowledge of Microsoft Server (2016, 2019, 2022) - Knowledge of Microsoft Windows (10,11), OSX
**York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.**
**We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.**
**PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.
-
Customer Success Representative
1 month ago
Toronto, Canada Ginger Desk Full time**Ginger Desk** is disrupting the healthcare industry, one task at a time. Ginger Desk is a fast-scaling company, offering Virtual Assistant services to allied healthcare practitioners. In a short period of time, Ginger Desk has quickly become known as the most trusted VA service for health professionals in North America. We are woman-driven and woman-led....
-
Service Desk Specialist
1 day ago
Toronto, Canada Resonaite Full timeOur client in the government sector is looking for a contract based Service Desk specialist. Duration: 3.5 months Location: On site - Toronto Responsibilities: Execute day to day delivery of Service Desk services: PC/Workstation software, hardware, handheld, Technical Troubleshooting, IT systems management, User accounts, User Access Management and Request...
-
Service Desk Specialist
16 hours ago
Toronto, Canada Resonaite Full timeOur client in the government sector is looking for a contract based Service Desk specialist. Duration: 3.5 months Location: On site - Toronto Responsibilities: Execute day to day delivery of Service Desk services: PC/Workstation software, hardware, handheld, Technical Troubleshooting, IT systems management, User accounts, User Access Management and Request...
-
Service Desk Specialist
2 days ago
Toronto, Canada Resonaite Full timeOur client in the government sector is looking for a contract based Service Desk specialist.Duration: 3.5 months Location: On site - TorontoResponsibilities: Execute day to day delivery of Service Desk services: PC/Workstation software, hardware, handheld, Technical Troubleshooting, IT systems management, User accounts, User Access Management and Request...
-
IT Service Desk Manager
4 weeks ago
Toronto, Canada Thales Full timeLocation: Toronto, Canada Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems....
-
Gm, Client Services
4 weeks ago
Toronto, Canada The Trade Desk Full timeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...
-
Service Desk Specialist
1 day ago
Toronto, Canada Resonaite Full timeOur client in the government sector is looking for a contract based Service Desk specialist. Duration: 3.5 months Location: On site - Toronto Responsibilities: Execute day to day delivery of Service Desk services: PC/Workstation software, hardware, handheld, Technical Troubleshooting, IT systems management, User accounts, User Access Management and Request...
-
Service Desk Specialist
1 day ago
Toronto, Canada Resonaite Full timeOur client in the government sector is looking for a contract based Service Desk specialist.Duration: 3.5 monthsLocation: On site - TorontoResponsibilities:Execute day to day delivery of Service Desk services:PC/Workstation software, hardware, handheld, Technical Troubleshooting, IT systems management, User accounts, User Access Management and Request...
-
Service Desk Specialist
2 days ago
Toronto, Canada Resonaite Full timeOur client in the government sector is looking for a contract based Service Desk specialist.Duration: 3.5 monthsLocation: On site - TorontoResponsibilities:Execute day to day delivery of Service Desk services:PC/Workstation software, hardware, handheld, Technical Troubleshooting, IT systems management, User accounts, User Access Management and Request...
-
Service Desk Specialist
20 hours ago
Toronto, Canada Resonaite Full timeOur client in the government sector is looking for a contract based Service Desk specialist.Duration: 3.5 monthsLocation: On site - TorontoResponsibilities:Execute day to day delivery of Service Desk services:PC/Workstation software, hardware, handheld, Technical Troubleshooting, IT systems management, User accounts, User Access Management and Request...
-
Service Desk Specialist
2 days ago
Toronto, Canada Resonaite Full timeOur client in the government sector is looking for a contract based Service Desk specialist.Duration: 3.5 monthsLocation: On site - TorontoResponsibilities:Execute day to day delivery of Service Desk services:PC/Workstation software, hardware, handheld, Technical Troubleshooting, IT systems management, User accounts, User Access Management and Request...
-
Help Desk Support Technician
4 weeks ago
Toronto, Canada TekWisen Software Pvt. Ltd Full timeProvides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. - Activities include recognition, research, isolation, resolution, and follow-up. - Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. - May...
-
Help Desk Training Support Specialist
4 weeks ago
Toronto, Canada Bishop Strachan School Full time**Help Desk Training Support Specialist** **Contract - 14 Months** On-Site - The Bishop Strachan School “BSS” has been a leader in girls’ education since 1867. We help talented girls become fearless women who are able to navigate the world with intellectual curiosity, agility, and compassion. We teach them to find purpose, feel confident, and speak...
-
Analyst, Service Desk
3 weeks ago
Toronto, Canada Aecon Group Full time**Build Your Career at Aecon** Aecon is proud to build some of the most impactful infrastructure projects of this generation. From the roads and transit systems that connect our communities, to the communication networks that link us from coast-to-coast, and the water infrastructure that supplies our businesses and homes. Our integral work includes...
-
Service Desk Support
4 weeks ago
Toronto, Canada Canada Guaranty Full time**SERVICE DESK SUPPORT** - **Location**:Toronto - **Work Environment**:Hybrid (Toronto Office + Work from Home) - **Department**:Information Technology - **Reports To**:Manager, Service Deck - **Employment Type / Availability**:Full-Time / Immediate ---------------------------------------- - **OVERVIEW** At Canada Guaranty, our performance-driven culture is...
-
Service Desk Tech Iii
4 weeks ago
Toronto, Canada Griffith Foods Full timeGRIFFITH FOODS **RESPONSIBILITIES**: - Support global standardization - asset management, service desk software, incident and problem management, service catalog SCCM 2012 imaging - Responsible for purchasing laptop, tablet and desktop computers, printers and other peripheral devices and computer accessories - Negotiates with vendors for best pricing and...
-
Service Desk Analyst
4 weeks ago
Toronto, Canada Stefanini, Inc Full timeStefanini Group is looking for **Service Desk Analyst** for a globally recognized company in Toronto, CA! The Technology Service Desk Analyst will be based in the Toronto, CA office. Under the supervision of the Senior Delivery Technology Manager (SDTM), they will be responsible for: Promote 'customer first' approach with all interactions. - Identify,...
-
Service Desk Analyst
5 days ago
Toronto, Canada BGIS Full time**Who We Are** **SUMMARY** **KEY DUTIES & RESPONSIBILITIES** - Responds to inquiries in a prompt manner to achieve a high level of internal customer service and resolve issues efficiently. - Documents relevant issues and resolutions to ensure recurring problems are identified. - Logs support calls into the call tracking system to ensure accurate...
-
Service Desk Analyst
4 weeks ago
Toronto, Canada Aecon Full timeCome Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is and building what matters for future generations to thrive! We lead some of the most impactful infrastructure of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and...
-
Help Desk Training Support Specialist
4 weeks ago
Toronto, Canada The Bishop Strachan School Full time**Help Desk Training Support Specialist** Contract - 14 Months On-Site The Bishop Strachan School “BSS” has been a leader in girls’ education since 1867. We help talented girls become fearless women who are able to navigate the world with intellectual curiosity, agility, and compassion. We teach them to find purpose, feel confident, and speak with a...