Manager, Grants and Contracts
2 weeks ago
**About Queen's University**
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
Come work with us
**Job Summary**
The Manager, Grants and Contracts, is responsible for overseeing the day-to-day operations for research grant and contract administration, including oversight for the resources and processes required for effective, efficient and customer-centric delivery of the research grant and contract administration responsibilities of Research Services. While reporting to the Director, Grants and Research Operations, the Manager will also work closely with VP Research Portfolio (the Portfolio) senior leadership, including the Director, Research Legal Services and the Director, Research Security, Data & Privacy, for collaborative implementation of processes required for ensuring policy and regulation compliant administration and reporting on research agreements with or without funding.
The Manager will supervise the work activity of grant and contract Research Facilitators with a priority to ensuring prompt processing and conformity of administrative protocols to best practice, regulatory and legal requirements. The Manager will also support a safe, collaborative and supportive work environment for staff and colleagues with consideration to workload volume in the fast paced and deadline driven Research Services environment. The Manager will train and empower staff to implement and collaborate on standard operating procedures, especially in providing client-facing services and support, and to communicate and escalate issues in a timely fashion. As necessary, the incumbent will take a leadership role bringing forth thoughtful and effective solutions to complex scenarios ensuring that all parties are satisfied with the process and that decisions are developed through consultation with relevant internal and external stakeholders, including but not limited to Research Services colleagues, Research Accounting, researchers, academic units, research sponsor entities/agencies and partner organizations.
**KEY RESPONSIBILITIES**:
- Manages the day-to-day operations and training of Research Facilitators (grants and contracts) implementing strategies that support and prioritize excellent customer service delivery.
- Oversees the development of and adherence to new and updated standard operating procedures used by the Research Facilitator team ensuring operations are smooth, reasonable and efficient and that outcomes for which Research Services is responsible are compliant to all relevant internal and external policies, conditions and regulations.
- Identify, track, manage and resolve issues related to business operations, escalating emerging issues to the Director, as needed.
- Provides high quality and timely advice and assistance to senior managers to ensure effective collaboration across the Research Services portfolio, and for efficient workflow management across the research funding lifecycle; including, but not limited to the Director; Director, Research Legal Services; Director, Research Security, Data & Privacy; and Associate Director, Research Systems.
- Fosters, develops and implements effective and professional communication with all internal and external stakeholders, including but not limited to researchers and their research teams/collaborators, partner and/or collaborating institutions, companies and organizations, suppliers and funding agencies.
- Serves as a point-person and resource for researchers, Departmental/Faculty research administrators and others on policies, regulations and guidelines governing the management of research funding and compliance obligations.
- Communicates and prepares reports on a regular basis, or as requested, to discuss policy and procedures, the status of the research administration records, and to share information on research funding matters.
- Engages in special activities as required, such as professional development training and orientation relevant to the role and current or emerging responsibilities, including for example, workshops or information sessions offered by the Canadian Association of Research Administrators, the federal Tri-Agencies or US National Science Foundation, and takes a leadership role in communicating updates to the Queen’s research community.
- Ensures a positive and productive working environment consistent with the mission, vision and values of the VP Research portfolio and one which will maximize staff engagement.
- Plans, prioritizes and manages the work of employees, providing advice, guidance, and coaching. Identifies the need for staff resources, participates on staffing committees, and makes
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Manager, Grants and Contracts
2 weeks ago
Kingston, Canada Queen's University Full timeThe Manager, Grants and Contracts, is responsible for overseeing the day-to-day operations for research grant and contract administration, including oversight for the resources and processes required for effective, efficient and customer-centric delivery of the research grant and contract administration responsibilities of Research Services. While reporting...
-
Manager, Grants and Contracts
2 weeks ago
Kingston, Canada Queen's University Full timeThe Manager, Grants and Contracts, is responsible for overseeing the day-to-day operations for research grant and contract administration, including oversight for the resources and processes required for effective, efficient and customer-centric delivery of the research grant and contract administration responsibilities of Research Services. While reporting...
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Kingston, Canada Queen's University Full timeManager, Grants and Contracts About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...
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