Admission Assistant

2 weeks ago

Victoria, Canada University of Victoria Full time

Organizational Unit- University of Victoria -> Student Affairs -> Office of the Registrar and Enrolment Management- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 11 March 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $4,544.00 - $4,687.00- Additional Posting Information:
- N/A- Salary posted will be pro-rated based on FTE- Classification- PB9- Hours of Work- Monday to Friday, 8:30 am to 4:30 pm- Start Date- 4/2/2024- End Date- 10/15/2025- Employee Group:
- CUPE 951 - Term- # of Hires Needed- 1- Category- Administrative and Support Services- About this OpportunityStudent Affairs is committed to creating a vibrant and engaging learning community to inspire and enrich the lives of our students in support of the University of Victoria’s vision “to be a university of choice for outstanding students, faculty, and staff from BC, Canada, and around the world”. The Student Affairs portfolio includes: Office of the Registrar and Enrolment Management; Wellness, Recreation and Athletics; Campus Engagement; and Student Development and Success.
- Job SummaryReporting to an admission officer, the Admission Assistant is an important member of the Undergraduate Admissions team and often the first point of contact for applicants to the University of Victoria throughout the annual admission cycle. Each admission assistant collaborates with an admission officer to manage a specific portfolio of new, current and returning students to the university. Admission assistants also work within a mini-team that cross-trains and has shared responsibility to ensure that service standards are met for three different portfolios.
- Job Requirements**Skills**:

- Advanced Microsoft Office skills including MS Teams and particularly Excel; Sharepoint/Connect
- Demonstrated intermediate level of technical proficiency in working with computer systems, programs and data bases
- Ability to perform accurate basic mathematical calculations
- Ability to work independently and to take initiative to organize a very heavy and varied workload in order to meet competing critical deadlines.
- Excellent analytical, problem solving, quality control and attention to detail skills.
- Ability to function in a highly demanding, multi-tasking environment.
- High degree of accuracy while managing high volumes of detailed, time-sensitive information.
- Excellent communication and interpersonal skills; ability to explain complex information such as admission requirements or other calendar regulations
- Ability to maintain confidential, highly-sensitive and private information.
- Team-oriented and student-centred, with a genuine interest in providing an outstanding applicant experience
- Culturally sensitive with a strong commitment to diversity and inclusion.

Specialized Knowledge/Education:

- High school graduation; one or more years of post-secondary education preferred.
- Working experience with a complex student information system and other reporting systems such as Banner, FAST, AIRS, ING, TCS (Transfer Credit Sytem), and BCM (or other CRM product).
- Knowledge and understanding of postsecondary websites and academic calendars including admission requirements and other academic policies/regulations.
- Demonstrated understanding and commitment to supporting UVic's strategic enrollment goals regarding student recruitment and retention.
- Understanding of the Freedom of Information & Protection of Privacy (FOIP) as it relates to student records, as well as the ethical and confidentiality guidelines of the institution.

**Experience**:

- 3 or more years working in an administrative or clerical position in a high-volume, customer-oriented organization, including experience with large and complex databases such as financial, customer accounts or student records systems.
- Experience working in a large, highly-collaborative, goal-oriented team.
- Experience gained in a post-secondary (preferably a registrar’s/admission office) is preferred.

We acknowledge and respect the Lək̓ʷəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

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