Program Assistant

2 months ago

Victoria, Canada University of Victoria Full time

Organizational Unit- University of Victoria -> Faculty of Human & Social Dev -> Health Info Science- Posting Close Date- 1 March 2023- Please note that positions will close at 4 p.m. on the closing date.- FTE- 0.5- Salary Grade- $3,755.00 - $3,872.00- Additional Posting Information:
- N/A- Salary posted will be pro-rated based on FTE- Classification- Secretary/PB7- Hours of Work- 17.5 hours per week - see below- Start Date- 3/15/2023- End Date- 3/14/2024- Employee Group:
- CUPE 951 - Term- # of Hires Needed- 1- Category- Administrative and Support Services- About this OpportunityThe University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.

**_* This position may be eligible for a Remote Work Arrangement and a Modified Work Schedule*_**
- **Varied hours - a combination of 17.5 hours per week to be negotiated upon selection for the position**
- Job SummaryWorking closely with the Assistant to the Director, Administrative Officer and the Graduate Secretary, the Program Assistant provides administrative support for the School's graduate programs. This position will work closely with the faculty, students and professional staff, handling a wide range of administrative duties. The position provides key administrative support in a wide variety of academic tasks related to student recruitment, admissions, registration and program completion, in addition to supporting other school activities as needed.

The Program Assistant is a frontline position and provides accurate information, advice and guidance regarding University and Department policies and procedures to students, faculty, instructors, and the Director. This staff member contributes to an excellent working environment by being welcoming, knowledgeable, and socially and culturally sensitive, and by maintaining privacy and confidentiality.
- Job Requirements**Skills**:

- Excellent communication and interpersonal skills demonstrating good judgement, sensitivity, tact, diplomacy, initiative, and discretion (written and oral) when dealing with students, faculty, staff and general public.
- Proficient with Microsoft Office, Word, Outlook, Excel and PowerPoint.
- Ability to clearly and accurately interpret and explain policies and procedures.
- Ability to effectively assess, organize and carry out work processes to meet deadlines, often with multiple demands and frequent interruptions.
- Proven attention to detail and ability to respond to inquires and/or seek clarification and follow through to completion.
- Ability to work remotely, independently and prioritize a large workload while under pressure of deadlines and constant interruptions, and while performing detailed work accurately with limited supervision.
- Proficient in English language skills.
- Ability to write routine reports and correspondence.

Specialized Knowledge/Education:

- Secondary school graduation or equivalent
- Some post-secondary coursework preferred

**Experience**:
At least 3 years of experience in providing advanced administrative support preferably in a post secondary secondary or institutional environment or an equivalent combination of education, training and experience.

Related work experience should include:

- Effectively maintaining the confidentiality of highly personal and sensitive information
- Administrative office duties including providing first point of contact support

Preference will be given to applicants with:

- Knowledge of UVic policies, procedures and regulations regarding students an asset
- Knowledge of UVic Systems, including BANNER, FAST, AIRS, CAPP an asset

**Territory acknowledgement**

We acknowledge and respect the lək̓ʷəŋən peoples on whose traditional territory the university stands and the Songhees, Esquimalt and W̱SÁNEĆ peoples whose historical relationships with the land continue to this day.

**Equity and Diversity Statement**

**Accessibility Statement

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