Customer Service Assistant
2 weeks ago
**Job Title**: Customer Service Assistant
**Job Overview**:
**Key Responsibilities**:
Resolve customer complaints or issues in a professional and timely manner.
Process orders, returns, and exchanges accurately and efficiently.
Collaborate with other departments to address customer needs and ensure satisfaction.
Keep accurate records of customer interactions and transactions.
Provide feedback to management regarding customer concerns and trends.
Stay up-to-date on industry trends and best practices in customer service.
**Qualifications**:
High school diploma or equivalent.
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Ability to multitask and prioritize in a fast-paced environment.
Willingness to learn and adapt to new technologies and processes.
A positive attitude and a genuine desire to assist others.
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