Customer Service Rep

5 months ago

Vancouver, Canada Canadian Linen and Uniform Service Corp Full time

**About Canadian Linen & Uniform Service**

Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.

**Career opportunity**

If you’re looking for full time, secure, reliable, rewarding career with opportunities to learn and grow, in a positive, team environment this is the job for you. We look forward to having you on our team.”

**What you’ll do**:

- Will be required to work different routes
- Load truck safely and functionally;
- Deliver and pick up uniforms, shop towels and mats, chemical cleaning products and other rental items;
- Drive customer excellence by proactively managing the accounts and developing strong customer relationships;
- Pro-actively coordinate with internal departments to resolve customers issues;
- Drive a truck along an established route and service within an existing customer base;
- Deliver various products to customers;
- Have electronic invoices signed;
- Collect required payments;
- Educate clients on the billing process;
- Solve customer problems;
- Complete your deposit at the end of the day and balance the invoices according to the procedures;
- Carry out the security round of his vehicle and complete the logbook;
- Performs other duties as assigned or requested.

**We are looking for individuals who are**:

- Completed Secondary or higher;
- Valid driver license with clean driving record (we require a Driver’s abstract);
- Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
- Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
- Customer-focused and detailed oriented;
- Excellent communication and interpersonal skills;
- Excellent time management and problem-solving skills.

***What’s in it for you?**
- Job stability: Canadian Linen has been employing people for over 95 years in Canada;
- Competitive pay rate + commission;
- Great benefits and employee assistance program;
- Retirement Savings Plan;
- Ongoing paid training and mentoring;
- Great teammates and collaborative work environment;
- Consistently growing company that promotes from within.

**Compensation**: The hourly rate that Canadian Linen and Uniform Service reasonably expects to pay for this position ranges from $24.34-$31.97, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

**Location**: Burnaby, BC

**Preferred Previous experience**: Driver, Delivery Driver, Route Service

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