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Customer Service Representative

1 month ago

Vancouver, Canada Vancouver Camera Service Full time

**Overview**:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

**Responsibilities**:

- Provide accurate information about products and services
- Light cleaning duties, including organizing and maintaining a presentable store-front
- Assist customers with technical support
- Maintain customer records, process invoices and update information as needed
- Collaborate with other departments to resolve customer issues
- Meet or exceed performance goals for customer satisfaction, response time, and resolution

**Requirements**:

- Previous experience in customer service or a related field preferred
- Camera experience and skills (professional or personal)
- Excellent verbal and written communication skills in English
- Strong problem-solving and analytical abilities
- Proficient in data entry and computer skills
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with a high level of accuracy
- Ability to work independently as well as in a team environment
- Flexibility to work weekends as needed

If you are passionate about providing exceptional customer service and thrive in a dynamic environment, we would love to hear from you.

**Job Type**: Part-time

**Salary**: $20.00 per hour

Expected hours: 20 per week

**Benefits**:

- Flexible schedule
- On-site parking

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- camera: 1 year (required)
- Customer service: 1 year (preferred)

Work Location: In person