Membership Coordinator

2 weeks ago

Vancouver, Canada Altea Active Full time

The Sales Team Lead is a sales guru who thrives on leading a sales team and generating membership sales. They proudly lead a team of membership coordinators in the day-to-day operations of the Sales Department. They are well versed with their knowledge of fitness and health, customer service, marketing and promotions, and various sales tactics.

These knowledgeable Sales Leads work under the guidance of the Sales Manager and exercise discretion in assisting the management of the overall operation of the Sales department. The majority of their time is spent supervising and directing the workforce. They assist in ensuring targets are achieved. They also accurately log and track membership stats, provide tours of the facility, assist with member registration/cancellation and ensuring overall customer satisfaction.

These creative creatures are innovative thinkers who are not constrained by conventional thinking or established approaches. They provide personalized and exceptional guest experience. They have a knack for making quick connections and asking the right questions. They are able to think on their feet and present prospective clients with suitable membership options while showcasing amenities and features that are tailored to their client.

They flourish in a sales environment and are zealous about promoting health and fitness within the community. As an individual and as a team they achieve business goals, maintain high closing percentages, meet and exceed sales targets and effectively promote the benefits of our services including personal training. They offer a positive, welcoming space that delivers fun and an enlightening experience while consistently providing a five star customer service experience to all members and guests.

This job might be for you if you have the following talents & spirit:

- You’re Numbers Oriented. Numbers are your language. You enjoy working with numbers as much as you enjoy working with people.
- You’re a Competitor: You have a consistent desire to destroy monthly sales targets, and obliterate annual revenue goals. You’ve got a healthy appetite for competition and are always striving to win. You’re also tenacious. Not every customer is going to be a sale. Being able to bounce back if you lose a sale will be key for this job.
- You Have Communication Superpowers: You have communication superpowers and are a good listener and speaker to help customers and employees understand your direction and recommendations. You play well with others and have excellent oral and written communication skills. You demonstrate the ability to convey thoughts and express ideas effectively using speech in individual or group situations; attend to and fully comprehend what others are saying.
- You Take Initiative. You are a go-getter with a proven track record of exceeding sales goals in the competitive fitness industry helping us meet our revenue growth targets by keeping Altea Active competitive and innovative.
- You’re Detail Oriented: You cross your T’s and dot your I’s by maintaining client records highly organized with flawless attention to detail. You’re not one to cut corners. You pay attention to the details. As far as your concerned, anything worth doing, is worth doing right, every single time. You stay focused and nothing falls through the cracks on your watch.
- You Have Leadership Skills: You can effectively direct the day-to-day activities of employees. You lead by example and are a role model to your colleagues and peers. You take leading a team of people seriously (individuals and teams) and you enjoy training, developing and motivating your crew.

As a Sales Team Lead a typical day might include the following:

- Consistently reviewing daily/weekly/monthly sales targets
- As an individual and as a team, creatively game planning ways to achieve sales goals
- Conducting presentations and tours of the state-of-the-art facility, presenting and offering opportunities for up-sells and add-ons
- Educating new and current team members on our services and amenities
- Track weekly, monthly, and quarterly performance and sales metrics
- Leading by example
- 2nd in line to cancel memberships in club
- Hold Membership Coordinators accountable for dress code
- Run Membership Coordinator breaks ensuring all Membership Coordinators are taking their breaks on time
- Assign and lead club walk throughs
- Support Sales Manager in distributing leads
- Assist Membership Coordinators and Customer Service Associates with questions and concerns
- Able to provide full support for Membership Coordinators and Customer Service Associates on policies and procedures
- Assist Membership Coordinators with refunds
- Help support with shift changes when Sales Manager not working
- Ensure all stats are updated daily and will follow up with any MCs who haven't
- The go-to when team members outside of department have sales/membership questions
- Any other additional duties that may be assigned to

  • Membership & Events Coordinator

    7 days ago

    Vancouver, Canada Mining Suppliers Association of British Columbia Full time

    Are you a dynamic individual who has strong organizational skills, enjoys working in a small-team environment and is interested in providing networking events and business development tools for companies active in the BC mining industry? If so, this position may be for you! MSABC is hiring a Membership & Events Coordinator to work closely with and in...

  • Communications and Stakeholder Coordinator

    6 days ago

    Vancouver, Canada BC Hospice Palliative Care Association Full time

    **Title**:Stakeholder and Communications Coordinator **Reporting to**:Executive Director **Purpose of Position** To support, coordinate and disseminate stakeholder (internal and external) engagement and communication strategies and initiatives that promote the association’s work, deliver engaging messages, help secure partnerships, and funding, and...

  • Member Services Coordinator

    4 weeks ago

    Vancouver, Canada BC Society of Landscape Architects Full time

    **MEMBER SERVICES COORDINATOR** **About BCSLA** - The BC Society of Landscape Architects (BCSLA) was formed in 1962 and registered in 1964 under the BC _ - Societies Act. BCSLA regulates the profession of landscape architecture according to provincial statute. _ - Landscape architecture is a comprehensive discipline involving land analysis, planning,...

  • Legal Talent Coordinator

    4 weeks ago

    Vancouver, Canada Lawson Lundell Full time

    Lawson Lundell LLP is a leading regional Canadian business law firm with offices in Vancouver, Kelowna, Calgary and Yellowknife. The firm is recognized and respected by its peers in legal and business publications and was recently named one of **BC’s Top Employers for 2023**. Business in Vancouver also recognized Lawson Lundell LLP as the fastest growing...

  • Musqueam Garden Coordinator

    3 days ago

    Vancouver, Canada Musqueam Indian Band Full time

    About Musqueam **Position Summary**: This position is a Temporary Part time role, effective April 2023- September 2023 (25 weeks) In keeping with the values of the Land Based Healing program we are seeking a garden coordinator to facilitate planting and farming at the Musqueam Farm at UBC. The Garden Coordinator honors local strengths and resources and...

  • Grant Coordinator

    4 weeks ago

    Vancouver, Canada Centre for Health Evaluation and Outcome Sciences (CHÉOS) Full time

    **Job title**:Grant Coordinator **Departments**:Centre for Health Evaluation and Outcome Sciences (CHÉOS) & CIHR Canadian HIV Trials Network (CTN) at Providence Research (PR) **Location**: St. Paul’s Hospital, Vancouver, BC **Salary**:Salary commensurate with experience; competitive benefits package including four weeks of paid vacation to start,...

  • Business Development Coordinator

    4 weeks ago

    Vancouver, Canada Fasken Full time

    **Your role** Reporting to the Assistant Director, Business Development Management & Operations, this role is responsible for supporting the members and activities of the firm-wide Business Development (BD) Team. The Business Development Coordinator will be supporting and managing projects related to the firm-wide practice and industry groups in addition to...

  • Soccer Operations Coordinator

    4 days ago

    Vancouver, Canada KLM Soccer Club Full time

    **OPERATIONS COORDINATOR** - The KLM Operations Coordinator is responsible for supervising and assisting, in part all aspects of game and practice day operations. They will be responsible for providing organizational and logistics support for the club’s technical programming. They will be the first point of contact for parents on practice days and home...

  • Program Coordinator

    5 days ago

    Vancouver, Canada False Creek Rowing Club Full time

    **Program Coordinator** **Position Title: Program Coordinator** **Category**: Contract **Supervisor**: FCRC Board - Community Rowing Lead **Contract length**: 3 months (Jan - March 2023) with opportunity for mutually agreed extension to December 2023. **Remuneration**: $25/hour + 4% vacation pay **Hours**:Average 15 hours per week (for an extended...

  • Coordinator, Administration and Volunteer Resources

    2 weeks ago

    Vancouver, Canada PHSA Full time

    **Coordinator, Administration and Volunteer Resources (Auxiliaries), Volunteer Services** BC Children’s Hospital Vancouver, BC Reporting to the, Manager, Volunteer Services the Coordinator, is responsible for reception duties and providing administrative support to the Manager, Volunteer Services and to the Auxiliaries for BC Children’s Hospital, and...

  • Proposal Coordinator

    4 weeks ago

    Vancouver, Canada Morrison Hershfield Full time

    Morrison Hershfield is a multi-disciplinary consulting engineering and management firm located throughout the US and Canada. We are a dynamic, employee-owned, team-oriented firm with a diverse project list that ensures you will be working on exciting, high-profile and challenging projects. For more than 75 years, the people at Morrison Hershfield have been...

  • Proposal Coordinator

    4 weeks ago

    Vancouver, Canada Morrison Hershfield Full time

    Morrison Hershfield is a multi-disciplinary consulting engineering and management firm located throughout the US and Canada. We are a dynamic, employee-owned, team-oriented firm with a diverse project list that ensures you will be working on exciting, high-profile and challenging projects. For more than 75 years, the people at Morrison Hershfield have been...

  • Sr. Administrative Coordinator, Member Services

    3 weeks ago

    West Vancouver, Canada First Nations Health Authority Full time

    FNHA Overview About us The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders. The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health...

  • Mba Practicum Coordinator

    7 days ago

    Vancouver, Canada University Canada West Full time

    **Position Job Title**:MBA Practicum Coordinator **Location**:University Canada West (UCW) - Vancouver **Reports To**:Manager, Career Development Center **Primary Purpose** The MBA Practicum Coordinator is responsible for supporting the educational and career growth of students by developing and delivering comprehensive student practicum and career...

  • Student Services Coordinator

    7 days ago

    Vancouver, Canada Pattison High School Full time

    Pattison High School (PHS) is a well-established and reputable independent high school located in downtown Vancouver that supports local and international student from 20+ countries. At PHS, "We do not teach a class; we teach individual students in a class". **The summary of your duties are as follows, but not limited to**: - Managing the switchboard -...

  • School Engagement Coordinator

    3 days ago

    Vancouver, Canada Science World Full time

    **Full-Time** **Position: School Engagement Coordinator** **Reports to: Director, STEAM Learning** Science World is a BC-based charitable organization that engages the people of British Columbia in STEAM literacy. Our mission is to ignite wonder and empower dreams through science and nature. Our people are our greatest asset. As part of our team, you...

  • property leasing coordinator

    1 week ago

    Vancouver, Canada BC Hydro Full time

    Education: Bachelor's degreeExperience: 5 years or moreLand use planning and management/developmentBusiness administration and management, generalReal estateCertificates, licences, memberships, and courses Canadian National Association of Real Estate Appraisers (CNAREA)Membership in the Institute of Real Estate ManagementArea of...

  • property leasing coordinator

    1 week ago

    Vancouver, Canada BC Hydro Full time

    Education: Expérience: EducationBachelor's degreeLand use planning and management/developmentBusiness administration and management, generalReal estateCertificates, licences, memberships, and courses Canadian National Association of Real Estate Appraisers (CNAREA)Membership in the Institute of Real Estate ManagementArea of...

  • Coordinator, Travel Operations and Finance

    7 days ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Salaried - Sr Program Asst-Gen (Gr8) Job Title Coordinator, Travel Operations and Finance Department Finance Operations| Athletics and Recreation Compensation Range $4,137.00 - $4,456.00 CAD Monthly Posting End Date March 30, 2023 Note: Applications will be accepted until 11:59 PM on the...

  • Development Coordinator

    4 weeks ago

    Vancouver, Canada Easter Seals BCYukon Full time

    **About Easter Seals** Easter Seals BC & Yukon is one of British Columbia’s legacy charities operating for over six decades to provide programs and services to better the lives of children and adults with diverse abilities. Operated by the BC Lions Society for Children with Disabilities (Society), Easter Seals BC & Yukon has helped 1.1 million families in...