Records and Information Management Analyst

1 month ago

Metro Vancouver Regional District, Canada TransLink Security Mgmt Ltd Full time

**Marketing Statement**:
Metro Vancouver Transit Police ("Transit Police") is the leader in regional public transit policing, operating across 22 communities. It provides policing services to all modes of transit: Bus, SeaBus, SkyTrain, and West Coast Express. In partnership with cross-regional partners, Transit Police prevents crime and provides coordinated police services to transit users throughout the region. It also seeks to have a workforce that is responsive to and reflective of the many diverse communities is serves.

**Responsibilities**:

- PRIMARY PURPOSE
Manages the Information Access (FOI) program for TSML and the MVTP Police Board and act as the organization’s key delegate for all FOI related matters; manages incoming requests for information under the Freedom of Information & Protection of Privacy Act (FIPPA) and handles complex requests for TSML and MVTP Police Board as required. Formulates solutions for complex and sensitive requests across all levels within organizational constraints, Provincial and/or Federal Act restrictions, internal controls, adhering to strict legislated timelines. Ensures that TSML and Police Board are compliant with the requirements under the Freedom of Information & Protection of Privacy Act (FIPPA); monitors and manages changes to legislation and regulations.

KEY ACCOUNTABILITIES
- Manages FOI process by receiving and responding to requests for records submitted by external and internal stakeholders to TSML and MVTP Police Board within the legislated timelines under FIPPA; identifies priority requests and manages completion of work to ensure achievement of timelines.
- Responds to complex requests involving review of multiple legislation. Ensures TSML and MVTP Police Board compliance with FIPPA; monitoring and managing changes to legislation. Liaises with respective departments if required for FOI requests and provides process overview, recommending responses based on the nature and scope of requested records. Calculates and provides fee estimates where applicable.
- Reviews complex FOI requests involving highly sensitive requests involving police files, ensures appropriate release of information and mitigates risk to the organization as it relates to the release of sensitive information. Determines appropriate disclosure of information and uses video software editing to redact information not required to mitigate risk. Reviews graphic and sensitive information, assault, suicide and determining the disclosure of information - video release requests, uses video software to redact information not required to be released.
- Manages highly sensitive and complex law enforcement records and uses methods to prevent delays such as phased release or further amendment to request scope, when necessary, within TSML constraints, other law enforcement enactments and internal controls that adhere to strict legislated timelines. Advises and/or coordinates the transfer of requests to other respective agencies.
- Designs, develops and implements consistent, effective privacy practices, processes and procedures to ensure efficiency, effectiveness and mínimal risk and protection of the privacy and confidentiality of TSML information. Develops and maintains procedure manuals as it relates to the methods and processes for the review of files and FOI requests.
- Ensures TSML and MVTP Police Board compliance with FIPPA; monitors and manages changes to legislation. Develops reports and presentations to present recommendations to senior leadership and the Board on legislative and regulatory compliance.
- Conducts complex analysis to review previous cases; prepares and presents reports. Conducts and reviews privacy impact assessments and provides advice and guidance to new and existing projects related to personal information and privacy risks. Participates in the development or revision of policies related to FOI or collection of evidence; participates in committees or provides external reviews.
- Develops and delivers presentations and reports; attends board meetings to deliver recommendations related to FOI processes, legislative changes and the redaction of information.
- Builds and maintains relationships with FOI applicants such as media/special interest groups, political parties, businesses, unions, students, lawyers, different government agencies and ministries, claimants and past employees, third parties, other public bodies and internal staff at TSML and, where required, across the TransLink enterprise.
- Collaborates closely with Communications department to prepare and respond to issues resulting from the release for “general” (non-personal) information, including those which are politically sensitive or may attract media attention. Provides copies of intended releases to allow for preparation of corporate messaging and further discussions, with key staff, prior to disclosure. Produces statistical information regarding FOI request volumes, classification/type and timelin

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