Information Management Analyst

7 months ago

Vancouver, Canada Doctors of BC Full time

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today

**THE JOB**:Information Management Analyst**

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $62,703 -$ 78,380

The Information Management Analyst reports to the Manager of Data Management and is the support role for Information Management administration across the organization, including document archival, disposal, and other retention policy procedures. This position will provide support and maintenance of our Information Management System, review organizational effectiveness using the related technologies and also participate in the implementation of new solutions for document management. This position requires a high level of customer service, providing an ability to offer support to end users that enhances the usage and effectiveness of Information Management platforms like Box across the organization.

**WHAT SUCCESS LOOKS LIKE**

**Building Relationships (A)**

Sets objectives necessary for obtaining feedback and assistance. Maintains effective communication. Shares ideas, issues, and opportunities with members of personal network. Seeks referrals from others with relevant expertise and influence. Attends and maintains relationships with relevant formal and informal professional **groups and organizations.**

**Communication for Results (A)**

Converses with, writes reports for, and creates/delivers presentations to all levels of colleagues and peer groups in ways that support problem solving and planning. Seeks a consensus with business partners. Debates opinions, tests understanding, and clarifies judgments. Brings conflict into the open empathetically. Explains the context of multiple interrelated situations, asks searching, probing questions, and solicits expert advice prior to taking action and making recommendations.

**Initiative (A)**

Describes future scenarios and related opportunities. Plans potential responses involving resource holders, peers, processes, and technology. Leads a timely response, seeking internal/external advice and consultation, and sustains progress through uncharted territories.

**Problem Solving (A)**

Diagnoses problems using formal problem-solving tools and techniques from multiple angles and probes underlying issues to generate multiple potential solutions. Proactively anticipates and prevents problems. Devises, facilitates buy-in, makes recommendations, and guides implementation of corrective and/or preventive actions for complex issues that cross organizational boundaries and are unclear in nature. Identifies potential consequences and risk levels. Seeks support and buy-in for problem definition, methods of resolution, and accountability.

**Thoroughness (A)**

Identifies potential areas of conflicting priorities and vulnerability in achieving standards. Reviews department’s progress against established goals, objectives, service level targets, and project milestones. Supports others in achieving deliverables by efficiently allocating resources and providing common organizing systems, techniques, and disciplines. Maintains a proactive work review and approval process prior to assignment completion. Solicits internal and external customer evaluation of performance and devises measures for improvement.

**WHAT YOU BRING**
- 3 or more years of information management experience.
- Strong knowledge of information management best practices and standard procedures.
- Configuration and sustainment of information management solutions like Box.
- Demonstrated knowledge of information management systems, preferably experience coordinating use of an organization-wide program, both paper and electronic.
- Oversee and manage organization wide retention policies.
- Experience with migration projects involving Information Management systems.
- Excellent written and verbal communication skills.
- Friendly, customer service-oriented attitude with an inherent willingness to assist.
- Works well with or without supervision. Ability to accept and follow directions and seek feedback and guidance when unclear of expectations.
- Thrives in a team environment with a strong customer service focus.
- Excellent time management and organizational skills including the ability to prioritize tasks based on relative importance and urgency.
- Experience with Box platform would be an asset.

**_Doctors of BC thanks all applicants; however, only those selected for an interview will be notified._**
- Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We do not discriminate against any applicant regardless of age, disability, gender identity

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