Manager, Document and Records Management

6 months ago

Metro Vancouver Regional District, Canada BC Rapid Transit Co. Ltd Full time

**Marketing Statement**:
Join a company that has been a part of moving Metro Vancouver for over 35 years.

British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates the Expo and Millennium SkyTrain Lines from our central facilities in south Burnaby. Our services connect downtown Vancouver to the cities of Burnaby, New Westminster, Coquitlam, Port Moody and Surrey. With the future expansion of both the Expo and Millennium Lines gathering pace, infrastructure renewal and new asset acquisition projects underway, this is an exciting time to join our team of over 1,200 dedicated employees, working on one of the longest fully-automated rapid transit systems in the world.

Our work encompasses roles such as administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.

When you work for SkyTrain, not only will you help move Metro Vancouver, you will also have access to comprehensive benefits including paid vacation, medical benefits, transit passes, training and more. We are a proud equal opportunity employer, committed to a diverse and inclusive workforce.

Come explore what makes us one of BC’s Top Employers

**Responsibilities**:
PRIMARY PURPOSE

KEY ACCOUNTABILITIES

Supports and provides recommendations to the Director on the development, management and implementation of the document and records management strategy for BCRTC.

Develops and maintains policies, procedures, processes, and standards for creating and managing BCRTC documents and records throughout their life cycle in alignment with TransLink document control requirements. Develops and maintains procedures relating to document and records security, protection, off-site storage, back-up, and reporting of information breaches or unauthorized access.

Develops, maintains, and administers the storage, retention and destruction system for corporate records. Approves the destruction of records according to the TransLink Records Classification System and Retention Schedule and in conjunction with TransLink Records Management.

Works with business areas to assess and define documentation needs based on their business requirements and document control policies, to develop and maintain appropriate documentation, and schedule and conduct regular document review sessions to determine the adequacy of existing documents.

Manages document and records submittal, transmittal, retention, and destruction processes.

Provides advice on regulatory issues related to records management, including impact of provincial legislation such as the Freedom of Information and Protection of Privacy Act, and other applicable legislation.

Manages special projects as assigned by the Director; participates in selected committees and provides input related to document and records needs.

Liaises with TransLink and other external agencies regarding information and best practices for document and records management.

Manages reporting staff, including selection, development, coaching, managing performance, and all other people management practices.

**Qualifications**:
EDUCATION AND EXPERIENCE

The requirements for the job would be acquired through a university degree in Business Administration or a related discipline plus six (6) years of relevant progressive experience, including previous document control and record management experience, preferably in an engineering or technical environment.

OTHER REQUIREMENTS

Advanced analytical and problem-solving skills in order to develop strategies, systems, and solutions for complex issues.

Advanced knowledge of federal and provincial laws concerning archives, copyright, access to information and protection of personal information.

Solid understanding of information management principles and familiarity with information systems and archives.

Excellent writing skills and a proven ability to create complex, detailed documents.

Excellent communication and negotiation skills to deal with senior colleagues, suppliers and contractors.

Strong planning and organizational skills.

Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Ability to promote and support an organizational culture where quality is recognized as a core responsibility of every employee.

**Other Information**:
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

**Work Schedule**:
40 hours per week.

**Work Designation**:
Resident

This position works predominately on-site

**Rate of Pay**:
Salary $103,581 - $129,475 per annum (Actual salary offered will be commensurate with education, experience and internal parity).

The Total Compensation Package includes Extended Health, Dental,

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