Call Center Agent

A call center agent with exceptional customer service skills. **Requirements**: - Experience in call center services. - Skills in using computers and Microsoft software. - Knowledge of Salesforce. - Beneficial Dental knowledge. **Responsibilities**: - Initiates outbound phone calls to validate contacts and leads. - Follow up with the company’s...

Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada. The successful candidate would oversee the quality...

Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada. The successful candidate would oversee the quality...

Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada. The successful candidate would oversee the quality...

Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada.The successful candidate would oversee the quality of...

Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada.The successful candidate would oversee the quality of...

Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada.The successful candidate would oversee the quality of...

As a Training and Development Specialist specializing in call center operations, you will be crucial in improving the performance and abilities of call center agents. Your main task will be to create, execute, and assess training programs customized to improve call handling, customer service, and overall efficiency in our call center. Reporting to the...

**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...

We are seeking enthusiastic and customer-focused individuals to join our team as Call Center Representatives in Toronto. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and providing information about our products/services. **Duties**: - Answer incoming calls from...

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both...

**About us** 815 Fifth Avenue Rental LLC is a small business in Toronto, ON. We are professional and agile. Our work environment includes: - Modern office setting - Food provided - Food provided Job brief **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling...

**Responsibilities**: - Identify and escalate priority issues - Follow up customer calls where necessary - Document all call information according to standard operating procedures - Produce call reports **Requirements**: - High school diploma or equivalent - Basic understanding of windows base systems - Sound written and verbal communication skills -...

**Total Credit Recovery Limited** is the leading and largest collection agency in Canada with over 350 employees across 4 provinces. We work with recognized portfolios and our clients are the largest financial and government institutions and recognized telecommunications companies. **Some work from home opportunities are available.** We are currently...

**Job Duties & Responsibilities** - Ability to handle multiple tasks and adapt to different work environments. - Answering calls to the medical clinic according to their level of urgency. - Monitoring call center agents' bookings and ensuring their adherence to Bluewater Imaging's scheduling protocols. - Overseeing call center agents' schedules, days off,...

No.: CUPE C-23-0183UE POSTED: June 28, 2023 DEADLINE: 4:30 p.m. July 7, 2023 **Call Centre Agent** 1 - Permanent Position **Facility Services** **CUPE Local 4400 Unit C - Grade J (12 Month)** **$27.40 per hour** **The Toronto District School Board adheres to equitable hiring, employment and promotion practices.** - The TDSB Security Operations Centre is...

**About Us**: Total Credit Recovery Limited (TCR) is the largest Canadian-owned receivables management company, servicing most major Canadian credit grantors. TCR is a progressive company in the financial sector, with over 350 employees in 4 offices across Canada. **Position Overview** We are currently seeking hard working, energetic, professional...

Call Centre Requires Full & Part Time Call Centre Agent(s) to: Provide courteous, prompt, and professional service to customers over the phone with the goal of resolving customer questions and concerns during the first contact. Work with other customer service representatives in a team-oriented environment. Follow up with customers to identify and support...

**Merrco** Headquartered in Toronto and founded in late 2016, is the leading Cannabis Payments Platform in Canada. MerrcoPayfirmas's omnichannel payments platform offers a secure and compliant solution for instore retail, mobile click and collect, and ecommerce. The platform also includes merchant invoicing, recurring billing capabilities and EFT offerings...

No.: CUPE C-23-0060UTE POSTED: March 8, 2023 DEADLINE: 4:30 p.m. March 16, 2023 **\** **Call Centre Agent** 2 - Acting Positions **Security Operations** **CUPE Local 4400 Unit C - Grade J (12 Month)** **$27.40 per hour **(It is anticipated that the acting assignment will end on June 30, 2023) **The Toronto District School Board adheres to equitable...