Bilingual Call Center Supervisor

Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada. The successful candidate would oversee the quality...

Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada. The successful candidate would oversee the quality...

Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada.The successful candidate would oversee the quality of...

Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada.The successful candidate would oversee the quality of...

Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada.The successful candidate would oversee the quality of...

**Total Credit Recovery Limited** is the leading and largest collection agency in Canada with over 350 employees across 4 provinces. We work with recognized portfolios and our clients are the largest financial and government institutions and recognized telecommunications companies. **Some work from home opportunities are available.** We are currently...

Req Id: 411693 AlarmForce, a Bell Canada Company, combines innovative technology with exceptional service to deliver advanced security and automation to residential and small business customers. If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our...

Req Id: 413306 AlarmForce, a Bell Canada Company, combines innovative technology with exceptional service to deliver advanced security and automation to residential and small business customers. If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our...

**Job Duties & Responsibilities** - Ability to handle multiple tasks and adapt to different work environments. - Answering calls to the medical clinic according to their level of urgency. - Monitoring call center agents' bookings and ensuring their adherence to Bluewater Imaging's scheduling protocols. - Overseeing call center agents' schedules, days off,...

We are seeking enthusiastic and customer-focused individuals to join our team as Call Center Representatives in Toronto. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and providing information about our products/services. **Duties**: - Answer incoming calls from...

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both...

A call center agent with exceptional customer service skills. **Requirements**: - Experience in call center services. - Skills in using computers and Microsoft software. - Knowledge of Salesforce. - Beneficial Dental knowledge. **Responsibilities**: - Initiates outbound phone calls to validate contacts and leads. - Follow up with the company’s...

**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...

**About us** 815 Fifth Avenue Rental LLC is a small business in Toronto, ON. We are professional and agile. Our work environment includes: - Modern office setting - Food provided - Food provided Job brief **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling...

As a Training and Development Specialist specializing in call center operations, you will be crucial in improving the performance and abilities of call center agents. Your main task will be to create, execute, and assess training programs customized to improve call handling, customer service, and overall efficiency in our call center. Reporting to the...

**ABOUT THIS CAREER OPPORTUNITY** The Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers...

**ABOUT THIS CAREER OPPORTUNITY** The Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers...

**Merrco** Headquartered in Toronto and founded in late 2016, is the leading Cannabis Payments Platform in Canada. MerrcoPayfirmas's omnichannel payments platform offers a secure and compliant solution for instore retail, mobile click and collect, and ecommerce. The platform also includes merchant invoicing, recurring billing capabilities and EFT offerings...

**Responsibilities**: - Identify and escalate priority issues - Follow up customer calls where necessary - Document all call information according to standard operating procedures - Produce call reports **Requirements**: - High school diploma or equivalent - Basic understanding of windows base systems - Sound written and verbal communication skills -...

The Call Centre and the Member Contact Centre answer questions from healthcare providers and plan members, respectively. The Call Centre assists providers with a wide range of services, including answering questions about patient transactions or explaining how to access information in the appropriate provider manual. The Member Contact Centre helps plan...