Client Service Coordinator

5 days ago


Vaughan, Canada Bayshore HealthCare Full time

Make “being the difference” your Career..
Bayshore is looking for a **_Full-Time _**Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. You will work primarily **_in-office_** at one of our clinics - this is not a remote position.

**DUTIES & RESPONSIBILITIES**
- Handle and document prospective client inquiries regarding requests for care and service.
- Assess client service needs in consultation with the Supervisors; schedule licensed and unlicensed employees for care and service assignments such that there is an appropriate match between the client’s needs and the qualifications, skills and abilities of Field employees; promote consistency of caregiver assignments and coordination of services.
- Reports and collaborates with other Case Managers, funder or government programs as required.
- Notify clients and Field employees regarding initial and ongoing schedules.
- Complete data entry and maintain accurate current scheduling documentation.
- Assist with training and mentoring of new staff.
- Assist with the supervision, recruitment and orientation of Field employees as requested.
- Participate in client satisfaction initiatives.
- Handle and document client concerns and complaints in a timely manner and as appropriate, notify the Supervisors; maintain appropriate documentation.
- Market and promote Bayshore Home Health in keeping with the individual Branch Office Sales and Marketing Plan.
- Participate in ongoing internal and/or external continuing education activities.
- Adhere to Bayshore Policies and Procedures.
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
- Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
- Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
- Complete other tasks as requested.**Hours of Work**

The incumbent will work 37.5 hours per week. Evenings and weekend work may be required based on the operational needs.

Job Qualification

**Education**
Minimum - Secondary School Diploma along with completion of a related coursed such as Medical Terminology is preferred.

**Experience**
A minimum of two years related customer service experience, preferably in healthcare.

**Other Skills and Abilities**
Exceptional communication and interpersonal skills are required. Ability to work effectively independently and as part of a team. Demonstrated competency in keyboarding and
Windows scheduling software. Ability to operate all standard office equipment; proficiency in written and spoken English as well as French in Branch Offices that provide service to French speaking clients.

As Canada’s largest and best homecare company, join us as we continue our 50+ year tradition of supporting our Administrative staff to make “being the difference” a Career

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. At Bayshore all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two dose vaccine series or one dose of a single
- dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the official start date of hire. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.
- All Bayshore locations operate in accordance with all applicable Federal and Provincial Accessibility & Human Rights legislative requirements._



  • Vaughan, Canada SPAR Canada Full time

    Overview: **Client Service Coordinator**: **SPAR Canada**, a global leader in retail merchandising is growing! We are hiring a Client Services Coordinator to work in our Vaughan office on a hybrid work schedule. As a strong administrator, you will support our client service management team. To be successful, you must be organized, deadline-driven, adept in...


  • Vaughan, Canada Bayshore HealthCare Full time

    Make “being the difference” your Career.. Bayshore is looking for a **_FULL-TIME_** Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. If your calling is to be the “difference” by providing outstanding...


  • Vaughan, Canada Bayshore HealthCare Full time

    Bayshore Home Care Solutions, a division of Bayshore Healthcare is a community health care provider full of heart. We believe in creating special moments for our patients each and every day whether at the bedside, on the phone or providing support to our healthcare heroes. With over 100 locations across the country, we are dedicated to enhancing the quality...


  • Vaughan, Canada Andrew Enofe Real Estate Inc Full time

    Responsibilities: - manage client relationships - manage general office administrative duties - manage client relationship database - follow up with clients for documents - welcome and receive guests - make calls to prospects - scheduling meetings and showings for all agents - experience in real estate considered a plus - Asssit with events and...


  • Vaughan, Canada Andrew Enofe Real Estate Inc Full time

    Responsibilities: - manage client relationships - manage general office administrative duties - manage client relationship database - follow up with clients for documents - welcome and receive guests - make calls to prospects - scheduling meetings and showings for all agents - experience in real estate considered a plus - Social media...


  • Vaughan, Canada Bayshore HealthCare Full time

    Bayshore Home Care Solutions, a division of Bayshore Healthcare is a community health care provider full of heart. We believe in creating special moments for our patients each and every day whether at the bedside, on the phone or providing support to our healthcare heroes. With over 100 locations across the country, we are dedicated to...


  • Vaughan, Canada RYCOM Full time

    **RYCOM** is a trusted leader in Smart Tech solutions for public and private sector real estate, properties, and portfolios for over 20 years. The **RYCOM** team develops, delivers, and supports the innovative strategy and the integrated layers of technology required to create Smart Buildings today that meet the demands of the future. By staying at the...


  • Vaughan, Canada Bayshore HealthCare Full time

    The Client Service Coordinator, under the direction of the immediate Supervisor, handles client care and service inquiries, arranges client care and service, schedules Field employees and maintains scheduling information and data as required. **DUTIES AND RESPONSIBILITIES** - Handle and document prospective client inquiries regarding requests for care and...


  • Vaughan, Canada Bayshore HealthCare Full time

    The Client Service Coordinator, under the direction of the immediate Supervisor, handles client care and service inquiries, arranges client care and service, schedules Field employees and maintains scheduling information and data as required. **DUTIES AND RESPONSIBILITIES** - Handle and document prospective client inquiries regarding requests for care and...


  • Vaughan, Canada Bayshore HealthCare Full time

    **Bayshore Home Care Solutions,** a division of Bayshore Healthcare is a community health care provider full of heart. We believe in creating special moments for our patients each and every day whether at the bedside, on the phone or providing support to our healthcare heroes. With over 100 locations across the country, we are dedicated to enhancing the...


  • Vaughan, Canada Bayshore HealthCare Full time

    The Client Service Assistant, under the direction of the immediate Supervisor, handles client and employee care and service inquiries, documents caller’s information, confirms client care service changes, assists with client intake data entry and reception switchboard coverage as required. **DUTIES AND RESPONSIBILITIES** - Handle and document prospective...


  • Vaughan, Canada Bayshore HealthCare Full time

    The Client Service Assistant, under the direction of the immediate Supervisor, handles client and employee care and service inquiries, documents caller’s information, confirms client care service changes, assists with client intake data entry and reception switchboard coverage as required. **DUTIES AND RESPONSIBILITIES** - Handle and document prospective...


  • Vaughan, Canada SPAR Canada Full time

    Overview: **SPAR Canada**, a global leader in retail merchandising is growing! We are hiring a BILINGUAL (French and English speaking) Client Services Coordinator, who is fully bilingual in French, to work in our Vaughan office on a hybrid work schedule. As a strong administrator, you will support our client service management and human resources teams. To...


  • Vaughan, Canada SPAR Canada Full time

    Overview: **SPAR Canada**, a global leader in retail merchandising is growing! We are hiring a Client Services Coordinator, who is fully bilingual in French, to work in our Vaughan office on a hybrid work schedule. As a strong administrator, you will support our client service management and human resources teams. To be successful, you must be organized,...


  • Vaughan, Canada RYCOM Corporation Full time

    **RYCOM** is a trusted leader in Smart Tech solutions for public and private sector real estate, properties, and portfolios for over 25 years. The **RYCOM** team develops, delivers, and supports the innovative strategy and the integrated layers of technology required to create Smart Buildings today that meet the demands of the future. By staying at the...


  • Vaughan, Canada WS Audiology EMEA, LATAM & Canada Full time

    **_HearCANADA is on a mission to provide Wonderful Sound for All - and we’re sharing our passion for making an impact in YOUR community! _** We are on the hunt for a multi-faceted Client Care Coordinator who will support the development of a new clinic in **Vaughan, ON**. This **full-time, permanent** opportunity would be a great career move for someone...

  • Service Coordinator

    6 days ago


    Vaughan, Canada Lisi Services Full time

    **Requirements**: - Answering all incoming phone calls - Managing and driving customer issue resolution - Reviewing completed service calls to ensure all descriptions, labour, parts, parking, and all other costs are accounted for and ensuring they all have been signed by the client, have all required documents attached so they are ready to be invoiced. -...


  • Vaughan, Canada Bayshore HealthCare Full time

    Make “being the difference” your Career.. If your calling is to be the “difference” by providing outstanding customer service, then a Career with Bayshore is the Perfect Fit for YOU! The Client Service Assistant, under the direction of the immediate Supervisor, handles client and employee care and service inquiries, documents caller’s...

  • Service Coordinator

    1 week ago


    Vaughan, Canada Quality Tops & Kitchens LTD. Full time

    QTK Fine Cabinetry is a manufacturer of residential kitchens, vanities and other millwork. Since 1974 QTK has been fusing unique designs with innovative manufacturing to create almost limitless options for our customers. We are currently seeking a **Service Coordinator** who will report directly to the General Manager and will be responsible for Customer...

  • Service Coordinator

    2 days ago


    Vaughan, Canada State Window Corporation Full time

    State Window Corporation is a PROFIT 500 manufacturing and construction company located in Vaughan, ON. Together, we manufacture, design and install window wall, curtain wall and railing systems for high rise condominiums. We are looking for individuals who are interested in thriving professionally at a rapidly growing company with an inclusive and engaging...