Events and Marketing Coordinator

5 months ago

Sooke, Canada Sooke Harbour House Hotel Full time

_**Sooke Harbour House, an iconic establishment in Sooke, is set to reopen and is currently in search of key team members.**_

**Join Our Team at Sooke Harbour House**

Are you passionate about creating and delivering exceptional hospitality experiences? Sooke Harbour House, a distinguished hotel located on Vancouver Island, is recruiting for all positions. As we embark on this new hiring phase, our team plays a vital role in the hotel's operations. We uphold the highest standards of care for our employees, viewing each team member as a valuable asset. Whether your expertise lies in guest services, housekeeping, culinary arts, or kitchen support, we are seeking individuals committed to working in a collaborative environment. If you possess excellent communication skills, a positive attitude, and a dedication to excellence, we encourage you to apply.

Benefits Include:

- Competitive wages
- Staff discounts
- A supportive and inclusive work environment
- Staff meals
- Extended medical and dental benefits
- Vision Care
- Paid holidays
- Assistance in securing housing accommodations in the Sooke area if required
- The chance to work at a historically renowned hotel overlooking the Salish Sea
- A serene work environment with breathtaking water views, access to Whiffin spit park
- A caring and purposeful workspace
- Future growth opportunities in a family-oriented setting
- Gratuities

Sooke Harbour House in Sooke, British Columbia, is inviting individuals to join the exciting reopening team of this iconic West Coast property.

Executive Chef Melissa Craig, known for her award-winning tenure at Whistler's Bearfoot Bistro, has returned to her culinary roots at Sooke Harbour House. Alongside her is hospitality visionary Andre Saint-Jacques, assuming the role of Managing Partner, renowned for creating extraordinary guest experiences.

With a comprehensive renovation nearing completion, with its ocean-view dining room, lounge, kitchen, and bake shop, Sooke Harbour House is looking for individuals to be part of this relaunch.

Our commitment to well-being and tranquility prioritizes the health and quality of life of our staff, fostering empowerment, leadership, and a friendly camaraderie. We serve as a stepping stone for the upcoming generation, offering ample growth opportunities in a space that promotes relaxation and rustic luxury hospitality.

**Job Description: Events and Marketing Coordinator**

**Responsibilities**:
**Event Planning and Coordination**:

- Collaborate with clients to understand their vision and requirements for weddings, corporate events, and social gatherings.
- Plan and execute all aspects of events, including venue setup, catering, audiovisual needs, and guest accommodations.
- Ensure seamless execution of events, managing timelines, and addressing any issues that arise.
- Coordinate with vendors, suppliers, and hotel staff to ensure high-quality service delivery.
- Manage banquet event orders for all hotel, and internal events and prepare and communicate group resumes and BEO.

**Client Relations**:

- Conduct site visits, consultations, and pre-event meetings with clients.
- Serve as the primary point of contact for clients, providing exceptional customer service from initial inquiry through post-event follow-up.
- Build and maintain strong relationships with clients, ensuring their needs and expectations are met.

**Marketing and Promotion**:

- Develop and implement marketing strategies to promote the hotel’s event services, including digital marketing, social media campaigns, and traditional advertising.
- Create engaging content for promotional materials, including brochures, newsletters, and website updates.
- Coordinate with General Manager to design and execute marketing initiatives that drive event bookings and enhance brand visibility.
- Responsible for maintaining company and brand standards for templates, letters, etc.
- Generate and update key sales and event reports, that are required for timely internal and external meetings.
- Respond to general telephone inquiries on behalf of the events & marketing team.
- Attend sales and event team meetings by participating, preparing, recording, and distributing meeting minutes.
- Assisting General Manager with organizing, coordinating, and advertising all event including venue setup, weddings, catering, audiovisual needs, and guest accommodations.

**Administrative Duties**:

- Manage event budgets, track expenses, and ensure cost-effective solutions.
- Maintain detailed records of event logistics, client interactions, and marketing activities.
- Prepare reports on event performance and marketing effectiveness for management review.
- Works closely with front office and housekeeping team coordinating all group room reservations, upgrades, welcome amenities and generating invoices upon check out.
- Compile and distribute relevant reports to appropriate departments as required, ensuring timely follow-through with all revisions, cancel

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