HR Coordinator

**Join Our Team at Sooke Harbour House**

Are you passionate about creating and delivering exceptional hospitality experiences? Sooke Harbour House, a distinguished hotel located on Vancouver Island, is recruiting for all positions. As we embark on this new hiring phase, our team plays a vital role in the hotel's operations. We uphold the highest standards of care for our employees, viewing each team member as a valuable asset. Whether your expertise lies in guest services, housekeeping, culinary arts, or kitchen support, we are seeking individuals committed to working in a collaborative environment. If you possess excellent communication skills, a positive attitude, and a dedication to excellence, we encourage you to apply.

Benefits Include:

- Competitive wages
- Staff discounts
- A supportive and inclusive work environment
- Staff meals
- Extended medical and dental benefits
- The chance to work at a historically renowned hotel overlooking the Salish Sea
- A serene work environment with breathtaking water views, access to Whiffin Spit Park
- A caring and purposeful workspace
- Future growth opportunities in a family-oriented setting
- Emphasis on mental health and maintaining a professional yet supportive and inclusive atmosphere for employees

Sooke Harbour House in Sooke, British Columbia, is inviting individuals to join the exciting team of this iconic West Coast property.

With a comprehensive renovation complete, and its ocean-view dining room, lounge, and kitchen, Sooke Harbour House is looking for individuals to be part of this relaunch.

We are in search of passionate hospitality professionals eager to join our dynamic team, motivated by the challenges and learning experiences that come with launching a new property. You will play a pivotal role in a historical moment for Sooke as this boutique resort reopens its doors to the public.

**Position: HR Coordinator**

**Duties, Responsibilities and Tasks**:

- Respond to internal and external HR related inquiries or requests and provide assistance
- Redirect HR related calls or distribute correspondence to the appropriate department
- Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met
- Liaise with other departments or functions (payroll, benefits etc.)
- Assist supervisors in performance management procedures
- Schedule meetings, interviews, HR events etc. and maintain the department’s agenda
- Coordinate and support training sessions and seminars as needed
- Assist and Perform orientations, onboarding and update records with new hires
- Produce and submit reports on general HR activity
- Assist in HR projects, like collection of employee feedback
- Perform all administrative related responsibilities
- Other duties as assigned.

**Qualifications**
- Exceptional interpersonal and communication skills to interact effectively with guests from diverse backgrounds.
- Strong problem-solving abilities to address and resolve guest issues promptly and satisfactorily.
- Ability to handle phone systems and other office equipment efficiently.
- Attention to detail to ensure accuracy in all administrative related work
- Capability to handle multiple tasks simultaneously
- Ability to remain calm and efficient under pressure.
- Friendly and Positive attitude towards teamwork and willingness to assist colleagues.
- Sensitivity and respect towards different cultures and customs to provide a respectful and inclusive environment for all guests.
- Fluency in English.
- Minimum one year experience working in a luxury hotel or high-end customer service environment.
- Proven experience as an HR coordinator or relevant human resources/administrative position
- Knowledge of human resources processes and best practices
- Strong ability in using MS Office (MS Excel and MS Powerpoint, in particular)
- Experience with HR databases
- In-depth understanding of sourcing tools, like resume databases and online communities
- Familiarity with social media recruiting
- Outstanding communication and interpersonal skills
- Ability to handle data with confidentiality
- Good organizational and time management skills

Please be aware that this role requires on-site presence at our hotel establishment and is not eligible for remote work.

**Job Types**: Full-time, Part-time, Permanent

Pay: $21.00-$24.00 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekends as needed

**Experience**:

- Human Resources: 1 year (required)

Work Location: In person