Head Bartender

**Join Our Team at Sooke Harbour House**

Are you passionate about creating and delivering exceptional hospitality experiences? Sooke Harbour House, a distinguished hotel located on Vancouver Island, is recruiting for all positions. As we embark on this new hiring phase, our team plays a vital role in the hotel's operations. We uphold the highest standards of care for our employees, viewing each team member as a valuable asset. Whether your expertise lies in guest services, housekeeping, culinary arts, or kitchen support, we are seeking individuals committed to working in a collaborative environment. If you possess excellent communication skills, a positive attitude, and a dedication to excellence, we encourage you to apply.

Benefits Include:

- Competitive wages
- Staff discounts
- A supportive and inclusive work environment
- Staff meals
- Extended medical and dental benefits
- Paid holidays
- The chance to work at a historically renowned hotel overlooking the Salish Sea
- A serene work environment with breathtaking water views, access to Whiffin spit park
- A caring and purposeful workspace
- Future growth opportunities in a family-oriented setting
- Emphasis on mental health and maintaining a professional yet supportive and inclusive atmosphere for employees
- Gratuities

Sooke Harbour House in Sooke, British Columbia, is inviting individuals to join the exciting team of this iconic West Coast property.

With a comprehensive renovation complete, 28 Rooms, and its ocean-view dining room, lounge, and kitchen, Sooke Harbour House is looking for individuals to be part of this next phase.

Our commitment to well-being and tranquility prioritizes the health and quality of life of our staff, fostering empowerment, leadership, and a friendly camaraderie. We serve as a stepping stone for the upcoming generation, offering ample growth opportunities in a space that promotes relaxation and rustic luxury hospitality.

**Job Description: Head Bartender**

As our Head Bartender, you'll be more than just a mixologist; you'll be a leader, innovator, and the driving force behind our bar program. We're seeking a professional with a passion for craft cocktails and a deep understanding of beverage trends. Your creativity and expertise will not only enhance our menu but also elevate our guests' experience.

**Responsibilities**:

- Training, and supervising bar staff.
- Creating work schedules and managing shifts.
- Providing feedback, coaching, and performance evaluations.
- Ensuring adherence to company policies and standards.
- Developing training programs and resources.
- Managing day-to-day operations of the bar.
- Maintaining inventory levels and ordering supplies.
- Ensuring compliance with health and safety regulations.
- Overseeing bar setup, cleanliness, and organization.
- Ensure that all recipes and pars are being followed.
- Providing excellent customer service and resolving issues.
- Interacting with customers to enhance their experience. Monitoring customer satisfaction and feedback
- Handling complaints and ensuring customer retention.
- Developing promotions and special events. Planning and executing marketing initiatives.
- Create new cocktails.
- Conducting regular inventory checks and audits.
- Minimizing waste and controlling shrinkage.
- Implementing inventory management systems (MarketMan)
- Negotiating with suppliers for best pricing and terms.
- Provide ongoing training to staff on product knowledge and service standards.
- Encouraging and fostering professional growth among team members.
- Staying updated on industry trends and best practices.
- Ensuring compliance with alcohol licensing laws and regulations.
- Keeping records and documentation as required by law.
- Staying informed about changes in regulations.
- Training staff on responsible alcohol service and legal requirements.
- Prepare and serve alcoholic and non-alcoholic beverages according to recipes and customer preferences.
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to create cocktails and other drinks.
- Garnish drinks appropriately and present them attractively to customers.
- Maintain cleanliness and organization of the bar area, including countertops, equipment, and glassware.
- Restock bar inventory and supplies as needed.
- Perform routine cleaning tasks and maintenance of equipment.
- Follow health and safety guidelines and regulations.
- Have a comprehensive knowledge of the drink menu, including ingredients, recipes, and pricing.
- Make recommendations to customers based on their preferences and taste.
- Work collaboratively with other bartenders, servers, and kitchen staff to ensure smooth operation of the bar.
- Communicate effectively with colleagues to coordinate orders and maintain efficiency.
- Support colleagues during busy periods and contribute to a positive work environment.

**Requirements**:

- Proven experience as a Head Bartender or Bar Manager in a high-volume setting.
- Strong knowledge