User Support Technician
5 days ago
Education:
- Expérience:
- **Education**:
- College/CEGEP
- ** Tasks**:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Troubleshoot and resolve technical problems
- ** Work conditions and physical capabilities**:
- Attention to detail
- ** Personal suitability**:
- Accurate
- Efficient interpersonal skills
- Initiative
- Organized
- Team player
- Reliability
- ** Experience**:
- Experience an asset
- ** Health benefits**:
- Health care plan
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 37.5 hours per week
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