Assistant Community Manager

5 days ago

Calgary, Canada QuadReal Full time

**About QuadReal Property Group**

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $85 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

**12-month Contract**

**Role Description**

Reporting to the Community Manager, the Assistant Community Manager is responsible for the administration and leasing functions at the property. The Assistant Community Manager is responsible for the implementation and execution of resident relations and engagement programs, including the planning and execution of resident appreciation events.

**Responsibilities**

Leasing - Perform the overall leasing and resident relations functions at the property, evaluating and monitoring metrics that include vacancy, sales, renewals, move-in, move-out, notices, etc.;
- Participate in the full leasing process; securing appointments to view the property and update/record activity in Yardi Voyager and Rent Café/CRM as applicable;
- Conduct property tours and show available suites to prospective residents and ensure standards as per QuadReal’s leasing policy are met when engaging with prospective residents;
- Maintain a comprehensive knowledge of the property, including availability of suite types and layouts, common areas and amenities of the building, surrounding neighborhood and value-added services provided;
- Facilitate the signing of all leases, schedules, assignments and addendum forms utilizing Yardi Voyager and Rent Cafe.
- Assemble and provide move-in packages to new residents using Yardi Voyager and Rent Café; and
- Communicate and work with Community Manager to ensure suites are delivered on time and as promised, providing move-in inspections and new home orientation with new residents.

**Marketing**
- Conduct regular market surveys, analyzing competition and identifying market trends for the purpose of providing input and recommendations on pricing and strategy;
- Provide feedback and recommendations to Community Manager on rental rates, promotions and overall market conditions with a view to maximizing revenue at the property; and
- Establish and maintain relationships with community organizations, including local businesses that may add value to the Resident experience or result in increased traffic to the property.

**Administration and Reporting**
- Issue and deliver notices such as: Violation Notice, Notice to End Tenancy, Notice to Enter, Notice of Renewals, by an approved method of service; and
- Maintain all resident information received in accordance with privacy rules and regulations.

**Office Management**
- Responsible for ensuring all property management policies, procedures, and operations are implemented to QuadReal standards;
- Provide administrative support as required, including preparation of notices and other resident correspondence, courier & mail handling, as well as maintain resident and contractor contact information in Yardi Voyager; and
- Ensure maintenance of office & kitchen supplies, document scanning, photocopying, etc.

**Customer Service**
- Professionally and courteously handle all inquiries, feedback, complaints or concerns;
- Uphold QuadReal’s mission, vision, and values serving as a brand and cultural ambassador for our residents, co-workers, vendors, and public; and
- Organize resident engagement and retention events and activities at the property based on your target market, with a view to developing relationships with residents.

**Accounts Receivable**
- Complete rent collection, striving for zero arrears each month. Record all transactions in Yardi Voyager and deposit money in the bank. Monitor aged receivables report weekly for delinquency;
- Serve all legal documentation pertaining to non-payment of rent and/or further landlord/resident process or litigation as instructed and in compliance with Residential Tenancies Act;
- Assist the Resident Services Manager with collection of delinquent rents;
- Administer any required Residential Tenancy Act province specific documents followed by processing all legal actions as per the provincial guidelines; and
- Ensure that all outstanding debts are sent to collections following QuadReal procedures.

**Maintenance**
- Coordinate reservations of elevators for move ins and move outs;
- Inspect all vacant suites weekly to ensure suites are in optimal condition for showings/appointments;
- Regularly monitor deficiencies in suites and common are

  • Communications and Office Assistant

    6 months ago

    Calgary, Canada Riverbend Community Association Full time

    The Riverbend Community Association (RCA) is seeking a part-time Communications Office Assistant to join our team. Role Summary Reporting directly to the Community Manager, the Communications Office Assistant must be a self-motivated and detail-oriented individual. The Communication Office Assistant will be responsible for communication, advertising for...

  • Assistant Community Manager

    3 months ago

    Calgary, Canada QuadReal Full time

    **About QuadReal Property Group** QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $77.6 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in...

  • Assistant Community Manager

    6 days ago

    Calgary, Canada QuadReal Full time

    **About QuadReal Property Group** QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $85 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity...

  • Community Support Worker

    7 days ago

    Calgary, Canada Community Support Worker Full time

    Full job description Are you Looking for a part time role with flexible hours? We may have an opportunity for you! POSITION: Community Support Worker WHAT YOU NEED (QUALIFICATIONS): - A steadfast belief and commitment to inclusion, the right for all people to belong, participate and contribute to the community. - The ability to work independently in...

  • Assistant Community Manager

    6 months ago

    Calgary, Canada QuadReal Full time

    **About QuadReal Property Group** QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $67.1 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in...

  • Communications Coordinator

    4 weeks ago

    Calgary, Canada TRELLIS SOCIETY FOR COMMUNITY IMPACT Full time

    **Hi. We’re Trellis.** Trellis works with young people, adults, families, and communities to unlock their potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs improve access to resources, develop family and community...

  • Communications Coordinator

    1 week ago

    Calgary, Canada TRELLIS SOCIETY FOR COMMUNITY IMPACT Full time

    Hi. We’re Trellis. Trellis works with young people, adults, families, and communities to unlock their potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs improve access to resources, develop family and community...

  • Community Resources Facilitator

    6 months ago

    Calgary, Canada Community Living Alternative Services Full time

    Community Living Alternative Services (CLAS) is currently seeking an individual to fill the position of **Community Resource Facilitator (Disability Service Practitioner)** in our Community Support Program. **Fast Facts**: This is a caseload management position with a focus on connecting individuals to resources in the community, advocacy, and providing...

  • Community Assistant

    6 months ago

    Calgary, Canada TradeSpace Full time

    **Join Our Team at TradeSpace: Become a Community Assistant** Are you passionate about fostering community engagement and providing exceptional support to members? TradeSpace, Canada's premier co-warehousing community, is seeking a dedicated Community Assistant to join our dynamic team. If you thrive in a collaborative environment and enjoy making a...

  • Addictions Support Worker

    3 months ago

    Calgary, Canada Community Living Alternative Services Full time

    Community Living Alternative Services (CLAS) is currently seeking one individual to fill the fulltime position of **Enhanced** **Outreach Support Worker with a background in dealing with addictions. **First hiring priority will be given to those with a background in addictions and mental health support work. **Position Summary**: This job does not require...

  • Assistant

    6 months ago

    Calgary, Canada Renfrew Community Association Ltd. Full time

    **Responsibilities**: - Provide administrative support to the team, including managing calendars, scheduling meetings, and making travel arrangements. - Answer and direct phone calls, take messages, and respond to inquiries in a professional manner. - Greet and assist visitors, ensuring a positive and welcoming experience. - Perform general clerical duties...

  • Part Time Support Worker

    6 months ago

    Calgary, Canada Community Living Alternative Services Full time

    Community Living Alternative Services (CLAS) is currently seeking a support worker to fill the Part Time position of Enhanced Outreach Support Worker in **Calgary, Alberta. **At **25 hours per week, **this **Day Support** position comes with **Group Health (medical, disability, dental, and prescription) Benefits! **The shifts will be: Monday 11-3 Tuesday...

  • Community Manager

    3 months ago

    Calgary, Canada FirstService Residential Full time

    **Job description**: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment...

  • Handyman

    7 days ago

    Calgary, Canada Drummer Realty & Property Manager Full time

    Drummer Realty & Property Management is seeking a Maintenance Technician/Handyman to join our growing maintenance team. This challenging role does require an individual who is driven to exceed expectations and provide extensive client focus to the resident experience. We will only consider candidates who can demonstrate past success in a similar role and...

  • Maintenance Specialist

    7 days ago

    Calgary, Alberta, Canada Drummer Realty & Property Manager Full time

    About the RoleDrummer Realty & Property Management is seeking a highly skilled Maintenance Technician/Handyman to join our team. This challenging role requires an individual who can provide exceptional client focus and exceed expectations in delivering resident experiences.We will consider candidates with a proven track record in similar roles and offer a...

  • Community Worker

    7 months ago

    Calgary, Canada The Calgary Society of Community Opportunities Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: Will train - or equivalent experience **Work setting**: - Urban area - Various locations - Fitness centre - Community agency - Recreational...

  • Community Worker

    2 months ago

    Calgary, Canada The Calgary Society of Community Opportunities Full time

    Work Term: Temporary - Work Language: English - Hours: 35 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Urban area - Community agency - Various locations - Recreational...

  • Recreation Assistant

    3 months ago

    Calgary, Canada Prominence Way Retirement Community Full time

    Job Summary: Reporting directly to the Lifestyle Manager, the incumbent will be responsible for assisting with the delivery of lifestyle and recreational programs and activities for residents in accordance with organizational policies and procedures, as well as legislative requirements. Primary Responsibilities: - Facilitate activities and exercise...

  • Community Support Worker

    3 weeks ago

    Calgary, Canada Community Living Alternative Services Full time

    Community Living Alternative Services (CLAS) is currently seeking staff to fill the position of **Community Disability Support Worker** in our **Calgary** **Day Alternative Program.** **Position Summary**: The Community Disability Support Worker is a front-line, community access and disability service role that has responsibility to support and facilitate...

  • Recreation Assistant

    1 month ago

    Calgary, Canada Prominence Way Retirement Community Full time

    Job Summary: Reporting directly to the Lifestyle Manager, the incumbent will be responsible for assisting with the delivery of lifestyle and recreational programs and activities for residents in accordance with organizational policies and procedures, as well as legislative requirements. Primary Responsibilities: - Facilitate activities and exercise...