Claims Specialist
2 weeks ago
Au cœur de PLATFORM, nous nous concentrons sur la fourniture de solutions à nos clients qui offrent protection, fiabilité, opportunités de croissance et un avantage stratégique pour leur entreprise. Nous croyons que lorsque nous respectons ces principes clés, une base solide pour une relation d'affaires durable est établie.
**Comment vous aurez un impact sur la PLATEFORM**
**Comment vous réussirez**
- Fournir des services de défense des réclamations et de conseil aux clients, y compris des pertes complexes telles que la responsabilité environnementale, la cybersécurité, la responsabilité professionnelle et les réclamations de grands projets et risques de constructeurs.
- Préparer des analyses de réclamations et des recommandations basées sur l'interprétation des contrats, des bilans de pertes, des documents juridiques et des libellés de police de divers assureurs.
- Aider à l'enregistrement des réclamations, à la déclaration et à la gestion des dossiers afin d'assurer une résolution efficace des réclamations.
- Assister aux réunions sur site, selon les besoins, et consulter divers intervenants des réclamations pour aider à la négociation et à la gestion des réclamations, y compris les experts en sinistres, les avocats, les entrepreneurs, les ingénieurs, etc.
- Rencontrer les équipes de comptes de PLATFORM et leurs clients, selon les besoins, pour s'assurer que les besoins du client sont gérés de manière appropriée.
- Assurer que les normes de qualité de service de PLATFORM sont toujours respectées avec les clients en suivant les protocoles et procédures de réclamations.
- Être un joueur d'équipe et aborder chaque jour avec une attitude "main dans la main".
***Formation postsecondaire dans n'importe quelle discipline**
- Certification AMF
- Expérience de 5+ années dans le domaine de l'assurance de biens et de responsabilités commerciales dans une fonction de réclamations de biens ou de responsabilités
- Expertise ou spécialisation en assurance construction un atout
- Connaissance du système de gestion de courtage Applied Systems EPIC un atout
- Excellentes compétences en communication écrite et verbale
- Orientation vers le travail d'équipe avec de solides compétences interpersonnelles
- Excellentes compétences organisationnelles et souci du détail
PLATEFORM offre des salaires compétitifs et des plans d'avantages sociaux. En tant qu'employeur offrant l'égalité des chances, nous valorisons la diversité sur le lieu de travail. PLATFORM a été reconnue comme l'un des meilleurs lieux de travail de l'industrie de l'assurance en 2020 par le magazine Insurance Business. PLATFORM figure parmi les entreprises à la croissance la plus rapide dans tous les secteurs au Canada au cours des trois dernières années.
**____________________________________**
**How you will Impact PLATFORM**
**How you will be Successful**
- Provide claims advocacy and advisory services to clients including complex losses such as environmental liability, cyber, professional liability and large wrap-up and builder’s risk claims
- Prepare claims analysis and recommendations based on interpretation of contracts, loss runs, legal documents and policy wordings from a variety of insurers
- Assist with claims intake, reporting and file management to ensure efficient resolution of claims
- Attend site meetings, as required, and consult with various claims stakeholders to assist in negotiation and handling of claims including adjusters, legal counsel, contractors, engineers, etc.
- Meet with the PLATFORM account teams and their clients, as required, to ensure the client’s needs are being managed appropriately
- Ensure PLATFORM’s quality of service standards are always upheld with clients by following claims protocols and procedures
- Be a team player and approach every day with an “all hands-on deck” attitude
**Education, Experience, and Qualifications**
- Post-secondary education in any discipline
- AMF License
- 5+ years of property & casualty commercial insurance experience in a property or liability claims function
- Expertise or concentration in construction insurance an asset
- Knowledge of Applied Systems EPIC Broker Management System an asset
- Strong written and verbal communication skills
- Team orientation with strong interpersonal skills
- Possess excellent organizational skills and attention to detail
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