Customer Service Professional
3 weeks ago
**Location**: Mississauga, ON.
**Status**: Full-Time (40 hours per week); Monday - Friday, 8 AM - 4:30 PM.
**Reports To**:Branch Manager
**About ATS Traffic**:
ATS Traffic is a family-owned business that has been getting people home safely since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Langley, Kamloops, Winnipeg and Ontario.
- **Do What’s Right**:
- **Our People Matter**:
- **Trust Through Teamwork**:
- **Striving for Excellence**
**About the Position**:
ATS Traffic is currently looking for a Customer Service Professionals (CSP's) to join our Sales Team in the Mississauga branch This is an excellent opportunity for anyone with retail customer service and/or sales background looking for their first experience working within a professional setting.
**Responsibilities**:
- Data Entry: accurately processing quotes, orders, jobs and tickets for customers in TCR and SalesPad
- Answer and direct all incoming calls, greet walk-in customers
- Handle inquiries for quotes, orders, deliveries and pick-ups, as well as customer concerns
- Invoicing rental customers promptly
- Promote new products to existing customers
- Create Sales & Rentals quotes, orders
- Build and maintain customer relationships
- Take payment on cash sales
**Qualifications**:
- Someone who is personable, positive and always willing to assist customers
- Customer service training and/or courses are an asset.
- Proficient computer literacy with Microsoft Office 365: Word, Excel, and Outlook is required.
- Strong verbal and written communication skills are required.
**Why Choose ATS Traffic?**:
We have always been a family-owned business. When you join ATS, you aren’t just a number: people remember your name and treat you like one of the family You’ll be working with a team you can trust, and you’ll be excited to come in on Monday morning.
Other perks include:
- **RRSP Matching Program**:
- **Health Spending Account and Healthy Lifestyle Spending Account**:
- **Competitive benefits package**:
- **Regular company events like barbecues and holiday parties
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