Customer Service Consultant
2 weeks ago
We are a small yet thriving marketing and consulting firm that helps clients grow their business through direct-to-consumer interaction. Our imaginative techniques have produced real results, making us a go-to choice for clients ranging from telecommunications giants to government-funded outreach programs. As we continue to expand our client base, we're seeking a new Customer Service Consultant to join our team and provide outstanding support to our customers.
We believe in quality over quantity and take great care to evaluate every applicant to ensure we're building the best possible team. We're all about growth - for our clients and our team members. That's why we offer opportunities for fast advancement into management roles.
As a Customer Service Consultant, you'll be responsible for providing friendly, informative service to existing and potential customers. You'll troubleshoot issues and answer questions, all while maintaining a positive and professional attitude. Accurate record-keeping and in-depth product knowledge are also key parts of the role. You'll attend team meetings to develop new skills, receive personalized training, and network with top executives.
To be considered for this role, you should have 1-3 years of experience in customer service, sales, or a related field. Strong communication skills, emotional intelligence, and people skills are a must. You should be able to work independently or as part of a team, thrive in a fast-paced environment, and have an exceptional work ethic. A desire for professional growth and development is also important.
**Salary**: $23.50 per hour
**Benefits**:
- Dental care
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
- Signing bonus
**Experience**:
- Customer service (preferred)
Work Location: On the road
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