Phone Operator
3 weeks ago
We are a busy taxi company located in Niagara Falls, looking for a strong individual that can work under pressure to join our team. We are looking for part time on contract phone operator.
**Job Duties**:
- duties include answering called-in requests for taxi service and send drivers to customers
- assist drivers with directions to pick up locations
- when emergency assistance is needed by a driver, it is often the responsibility of dispatcher to request required service
- taking care of reservations and booking
**Requirements**:
- knowledge of Niagara Falls
- knowledge of Niagara region an asset
- mature, responsible, dependable, professional, polite, patient, people-oriented with excelent communication skills
- computer skills
- good telephone skills a must
- must be able to handle multiple-functions and activities
- must be organized and be able to prioritize quickly
- some experience preferred but will train motivated person
**Qualifications**:
- ability to work under pressure
- must be good team player
- must be available to work all shifts (morning, afternoon, midnight)
**Job Type**: Part-time
Part-time hours: 24 per week
**Salary**: From $15.50 per hour
Schedule:
- 8 hour shift
**Education**:
- Secondary School (preferred)
Work Location: One location
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