Medical Receptionist

4 weeks ago


Niagara Falls, Canada Niagara Falls Community Health Centre Full time

**Job Title: Medical receptionist**

**Work schedule**:Full-time, 37.5 hours/week, 12 month contract with possibility of renewal

**Work Location**:Niagara Falls Community Health Centre and Community locations

**Salary Range**:$37,041 - $44,628 per year.

**Purpose**:
Reporting to the Executive Director Health and working under the direction of the Clinical Administration Team Lead, the incumbent is the first point of contact with patients and the community at the CHC. The Medical Receptionist works in collaboration with CHC providers, triaging patient requests, facilitating logístical support for scheduling as well supporting any additional tasks to support a multidisciplinary team while contributing to a comprehensive patient chart in the Electronic Medical Record (i.e. faxing, scanning, and client reminders). This position handles a high volume of phone calls and walk-ins.

**Accountabilities and Responsibilities**

Duties and responsibilities include, but are not limited to:

- Support walk-ins and direct them to most appropriate contacts or services.
- Monitor messaging and perform any action required in a timely manner.
- Support provider requests in scheduling of appointments or reiterating key messages.
- Manage and operate the telephone system.
- Facilitate client flow
- Open, maintain and update records in the Electronic Medical Records while following standard medical reception workflows.
- Support bookings and reminder calls for primary care driven referrals while updating client’s chart.
- Support functions associated with organizational priorities and as identified by leadership.
- Support the organization in collection of consent(s) with varying parties and for various purposes and request to release information following privacy legislation.
- Responds to clients with empathy and patience
- Facilitates urine and blood pick up for providers.
- Support client reminders via phone and patient messaging.
- Perform clerical duties, such as filing and sorting and distributing mail.
- Work in a manner that demonstrates commitment to NFCHC mission, vision, and values; contributes to the CHC’s strategic goals and objectives and values the equality and diversity of the client community and NFCHC staff.
- Working in a safe manner as per relevant health and safety legislation and NFCHC policies
- Any other reasonable duties as required

**Education and/or Work Experience Requirements**
- Medical Office Administration or General Office Administration experience
- Experience in a community healthcare environment or equivalent is an asset.
- Working knowledge of Electronic Medical Record systems (Accuro preferred).
- Proven ability to handle a high volume of client and prospective client traffic as well asa high volume of interaction with external providers.
- Experience operating telephone directory system.
- Knowledge of basic medical terminology.
- Superior skills in communicating with clients and providers in a respectful, professional, and understanding manner.
- Time management, organizational skills, accuracy, multi-tasking and attention to detail.
- Ability to learn and commitment to continuous learning.
- Knowledgeable of confidentiality and privacy practices
- Proficiency in the use of Microsoft Office products.
- Second language is an asset

**Key Performance Indicators**
- Accuracy and attention to detail
- Problem solving skills
- Organization and multitasking
- Ability to collaborate with all members of the organization in a positive, respectful manner

**Physical Requirements**
- Some expectation of dissatisfied clients
- Long periods of sitting and working at computer

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $37,041.00-$44,628.00 per year

**Benefits**:

- Casual dress
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- medical office administration: 2 years (required)

Work Location: In person

Application deadline: 2023-07-21


  • Medical Receptionist

    2 months ago


    Niagara Falls, Canada Valence Medical Imaging Full time

    Job description **Full-time and Part-time Medical Receptionist** We are seeking a full-time or part-time Receptionist to work in our medical imaging clinics located in Brampton. Relevant job experience includes: - 1+ years working as a receptionist is an asset - confident using a computer and learning medical software; - multi-tasking is essential -...


  • Niagara Falls, Canada Niagara Medical Esthetics Full time

    Medical Spa Administrator and Receptionist $19-$21 an hour - Full-time, Permanent **Qualifications** - Secondary School (preferred) - Front desk: 1 year (preferred) - Administrative experience: 1 year (preferred) We are searching for a full time Receptionist to join our team who loves the beauty industry! **The Ideal Receptionist** You’re an energetic...

  • Medical Receptionist

    2 months ago


    Niagara Falls, Canada Niagara Region Medical Full time

    Independent thinking, communication and good teamwork qualities are a must in a fast paced environment. Excellent time management and the ability to multitask are critical to the success of this position. Accuro software experience is an asset or previous experience with EMR. Strong keyboard skills. Medical Office Administration education or equivalent work...


  • Niagara, Canada Greater Niagara Medical Imaging Full time

    Medical Receptionist - Diagnostic Imaging Clinic (Greater Niagara Medical Imaging) We are looking for an experienced, responsible and knowledgeable individual as a receptionist at our expanding medical imaging facilities. Location: St. Catharines, Niagara Falls and Welland, Ontario Responsibilities include but not limited to: - Scheduling appointments...

  • Medical Receptionist

    1 month ago


    Niagara Falls, Canada REACH Niagara Full time

    **Job title**:Medical Receptionist **Location**:St. Catharines & Niagara Falls **Reports to**:Executive Director **Hourly Rate**: $17.50 to $20.50 + 10% in lieu of benefits + + 6% in lieu of vacation + $500 in Professional Development **Status**:Part time, temporary **Hours of Work**:Monday - Thursday, 8:30 a.m. - 4:30 p.m. (28...

  • Medical Receptionist

    1 month ago


    Niagara Falls, Canada Dr. Erin Chouinard Full time

    MEDICAL RECEPTIONIST: 1 full-time position. Start Date: effective immediately. Full job description to be reviewed in detail at the interview. Applicants are advised to forward their letter of interest along with their résumé to the Administrator at Adanac Family Medicine. Schedule: - Day shift - Monday to Friday COVID-19 considerations: As per...

  • Medical Receptionist

    24 hours ago


    Niagara Falls, Canada Niagara Family Footcare Full time

    Working hours are Monday - Fridays 8.45-5pm You may be required to work later on certain days depending on the Chiropodists schedule no later than 6pm **Duties**: - Greet patients and visitors in a friendly and professional manner - Answer phone calls and respond to inquiries or direct calls to the appropriate department - Schedule patient appointments...


  • Niagara Falls, Canada MedCare Clinics Full time

    A Medical Clinic in Niagara Regions is looking for as energetic, eager and ambitious Medical Receptionist to add to our growing team who will provide administrative support for a walk-in clinic to assist our medical team. **PREFERRED to have Medical Office Administration Experience or Education** **Responsibilities and Duties include**: - Scheduling...


  • Niagara Falls, Canada Stamford Family Practice Full time

    This busy solo family practice is looking for a friendly, mature, dependable, highly organized receptionist for a part-time **Medical Admin** position. The practice currently has 1 physician working Monday to Friday. This position is for a part-time receptionist on Thursdays and Fridays (9am - 4pm). **Main Responsibilities**: - Greet patients in a...

  • Medspa Receptionist

    3 weeks ago


    Niagara Falls, Canada Nurse Next Door Home Care Services Full time

    Join Our Team as a Front Desk Receptionist at Our High-End MedSpa! Are you a friendly, organized, experienced receptionist looking to work in a sophisticated, upscale environment? We are seeking a highly skilled Front Desk Receptionist to be the welcoming face of our prestigious medspa. If you have experience in dental or optometrist offices and thrive in a...


  • Smiths Falls, Canada Smiths Falls Nurse Practitioner-Led Clinic Full time

    **Smiths Falls Nurse Practitioner-Led Clinic** **JOB DESCRIPTION** **MEDICAL SECRETARY/RECEPTIONIST** **Full-time** **SUMMARY** The Smiths Falls Nurse Practitioner-Led Clinic (NPLC) provides exemplary comprehensive primary health care services to the residents of Smiths Falls and the surrounding counties of Leeds, Grenville, and Lanark. Under indirect...

  • Medical Receptionist

    4 hours ago


    Niagara Falls, Canada Adanac Family Medicine Full time

    MEDICAL OFFICE RECEPTIONIST: Full-time position. Start Date: effective immediately. Full job description will be reviewed in detail at the interview phase. Applicants are advised to forward their letter of interest, along with their résumé to the Administrator at Adanac Family Medicine. Pay: $18.00-$20.00 per hour **Benefits**: - On-site...

  • Medical Receptionist

    1 month ago


    Niagara Falls, Canada Adanac Family Medicine Full time

    MEDICAL OFFICE RECEPTIONIST: Full-time position. Start Date: effective immediately. Full job description will be reviewed in detail at the interview phase. Applicants are advised to forward their letter of interest, along with their résumé to the Administrator at Adanac Family Medicine. **Salary**: $18.00-$20.00 per hour **Benefits**: - On-site...

  • Dental Receptionist

    1 week ago


    Niagara Falls, Canada Dr. Vito Vitale Del Vecchio Dentistry P.C. Full time

    **Responsibilities**: - Greet and welcome patients as they arrive at the dental office - Answer phone calls and schedule appointments for patients - Verify insurance coverage and assist with electronic insurance claims - experience with AbelDent software is an asset although, we are willing to train - Maintain patient records and update electronic medical...


  • Niagara Falls, Canada Cardiac Diagnostic Clinic Full time

    Responsible for performing a variety of secretarial and administrative duties within a clinical or medical practice setting. Duties and Responsibilities: Schedule patient medical appointments and procedures. Resolve scheduling and calendar issues, complaints, and conflicts. Interact with patients and their family members who may be experiencing emotional...


  • Niagara Falls, Canada MD Treatment Lounge Full time

    MD treatment lounge is looking for an eager and energetic Medical Clinic Assistant to add to our growing team at our new aesthetic clinic in Niagara Falls. **Responsibilities**: - Greet and check-in patients upon arrival - Schedule and confirm appointments - Answer phone calls and respond to inquiries in a professional manner - Assist with patient...

  • Medical Receptionist

    1 month ago


    Niagara Falls, Canada Dr. D. M. Girard Full time

    Job requirements - Good communication skills - Ability to multi-task - Ability to use a fax and a photocopy machine - Medical office experience preferred Tasks - Filing - Pulling charts - Booking appointments - Making referrals Please do not contact the office by phone if you have any questions. **Job Types**: Full-time, Part-time Part-time hours: 16 per...


  • Smiths Falls, Canada Rideau Community Health Services Full time

    Rideau Community Health Services (RCHS) is a non-profit, fully accredited organization that offers primary health care and social services throughout Lanark, Leeds & Grenville. **Position: Student Medical Receptionist** **Hours: 35 hours per week (Monday to Friday)** **Term: 12 weeks** **Start Date: June 3 - August 30, 2024** **Closing Date: May 17,...

  • Receptionist

    24 hours ago


    Niagara Falls, Canada Meadowview Pet Resort Full time

    **About us** Meadowview Pet Resort is a premiere dog and cat boarding facility located in Thorold. We are central to Niagara Falls, St. Catharines, Fonthill & Welland. In addition to boarding, we also offer daycare and grooming services. Meadowview Pet Resort is currently seeking a part time receptionist. If you have experience in customer service and love...

  • Receptionist/typist

    2 months ago


    Pine Falls, Canada Interlake-Eastern Regional Health Authority Full time

    **GENERAL** **Description**: - Receptionist/Typist**Competition #**: - PF PrH 1620/23**Posting Date**: - 11/07/2023**Status**: - Active**Type**: - External**DESCRIPTION** **The Interlake-Eastern Regional Health Authority** Our Vision We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based...