![Arc'teryx](https://media.trabajo.org/img/noimg.jpg)
Lifecycle Marketing Operations Lead
1 month ago
**Department**: Commercial - Ecommerce
**Reports to**: Manager, Lifecycle Marketing & CRM
**Location**:North Vancouver, B.C. or Remote
**Your Opportunity at ARC’TERYX**
- As a Lifecycle Marketing Operations Lead you will develop and implement the strategy and implementation of the lifecycle marketing program, ranging from retention to post-purchase with a focus on instilling loyalty within our growing customer base. You will lead a team in designing customer journeys, researching/implementing program improvements, and executing campaigns in support of the digital commerce objectives.
**Meet Your Future Team**:
- The CRM team uses a customer-led strategy to build meaningful relationships with our guests. We recognize that different approaches work best for different guests at different points in their journey with Arc’teryx. Working closely with many other teams, we are passionate about people and strive to put the customer at the centre of every decision we make.
**If you were the Lifecycle Marketing Operations Lead now, here are some of the core activities you would be doing**:
- Collaborating with large, cross-functional teams (Creative, Merchandising, Retail, etc) to deliver success in campaigns
- Implementing user feedback to improve the CRM program’s personalization and segmentation for retail and ecommerce channels
- Guiding the team through troubleshooting technical issues related to HTML templates, list segmentation and other aspects of execution
**Here are some of the things you could be working on in the future**:
- Implementing of UX research methodologies to predict user behavior, optimize layouts, improve functionality, and tailor the users omnichannel experience
- Utilizing customer research and voice of the customer to improve the CRM UX
- Identifying tactics to drive advanced consumer experiences using personalization and triggered-based message approaches
- Using data, A/B testing and campaign optimization to improve specific business goals
- Supporting Manager, Lifecycle Marketing & CRM with Personalization project, identifying CRM opportunities and assisting with implementation and migration
**Are you our next Lifecycle Marketing Operations Lead?**:
- You have a Bachelor’s degree in business, marketing, or communications or a related field
- You have 4+ years’ experience in lifecycle marketing, CRM, or retention marketing
- You can work autonomously, while collaborating with others during daily meetings and standups
- You are able to effectively manage projects, including management of schedules, asset delivery, changes to scope, and resources
- You have excellent attention to detail
- You have experience configuring/managing CRM campaigns, wireframe automation, and marketing automation platforms (i.e. Salesforce, ExactTarget, Interaction Studio, CDP, Invision, Leanplum)
- You are highly skilled in Adobe Photoshop, Adobe XD, HTML, CSS, and UX design
- You are always thinking in the shoes of the customer / consumer
- You are innovative and creative, with a logical and methodical approach to problem solving
- You are a strong communicator who can work with cross functional teams from other channels of the business
- You are results-driven and have a passion for pursuing audacious goals
- You remain highly flexible and adaptable when faced with ambiguity
- You effectively balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it
**Equal Opportunity**
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
**Design your Purpose. Live our Values.**
- DISRUPTIVE EVOLUTION. Design your future through challenge, experimentation, and inspiration.
- COMMIT. Set and deliver on bold objectives as we collectively raise the bar.
- LIVE IT. Deepen your connection to nature and live your most purposeful life.
- LEAVE IT BETTER. Create a better world, together.
-
Senior Lifecycle Marketing Manager
2 months ago
Vancouver, Canada Jobber Full timeDo you want to impact the hardest working people in the world?Then Jobber might be the place for you! We’re looking for a Senior Lifecycle Marketing Manager to be part of our Marketing department.Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers,...
-
Senior Lifecycle Marketing Manager
2 months ago
Vancouver, Canada Jobber Full timeDo you want to impact the hardest working people in the world?Then Jobber might be the place for you! We’re looking for a Senior Lifecycle Marketing Manager to be part of our Marketing department.Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers,...
-
Senior Lifecycle Marketing Manager
4 weeks ago
Vancouver, Metro Vancouver Regional District, CA Jobber Full timeDo you want to impact the hardest working people in the world?Then Jobber might be the place for you! We’re looking for a Senior Lifecycle Marketing Manager to be part of our Marketing department.Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers,...
-
Marketing Operations Lead
3 months ago
Vancouver, Canada Quandri Full time**We’re Quandri. We train intelligent robots to power the modern insurance brokerage and agency. We’re on a mission to unlock 10,000,000 hours of repetitive work over the next three years, so that time can be used for more valuable and meaningful endeavors.** Every year, billions of hours are wasted on repetitive and manual work. This is work that can...
-
Lifecycle Marketing and CRM Specialist
3 months ago
North Vancouver, Canada Arc'teryx Full time**Department**: Commercial - Ecommerce **Reports to**:Manager, Lifecycle Marketing & CRM **Location**:North Vancouver, B.C. or Remote **Your Opportunity at ARC’TERYX**: - As a Lifecycle Marketing and CRM Specialist, you will support the deployment of lifecycle marketing programs, ranging from retention to post-purchase with a focus on instilling...
-
Marketing Lifecycle Strategist
2 weeks ago
Vancouver, British Columbia, Canada ActiveState Full timeJoin ActiveState as a Marketing Lifecycle StrategistActiveState is in search of a dedicated and skilled Marketing Lifecycle Strategist to enhance our Marketing team. This role offers flexibility for remote work across North America.Key Responsibilities:Evaluate website traffic and user interactions utilizing analytics tools.Design and refine email engagement...
-
Marketing Lifecycle Strategist
2 weeks ago
Vancouver, British Columbia, Canada ActiveState Full timeBecome a Key Player at ActiveState as a Marketing Lifecycle StrategistActiveState is on the lookout for a dynamic and skilled Marketing Lifecycle Strategist to enhance our Marketing division. This role offers flexibility for remote work across North America.Key Responsibilities:Evaluate website traffic and user interactions utilizing analytics tools.Design...
-
Lead Email Marketing Manager, Growth
1 month ago
Vancouver, Canada Launch Potato Full timeMUST HAVE: Email never sleeps, you are obsessed with the grind and have a never-ending passion for winning. You have expertise in lifecycle marketing (Email, SMS, and Push Notifications). HOURS: EST hours, an inherent drive to check the data off standard hours (weekends & evenings included). YOUR ROLE: You will be directly responsible for driving the...
-
Lead Email Marketing Manager, Growth
1 month ago
Vancouver, Canada Launch Potato Full timeMUST HAVE: Email never sleeps, you are obsessed with the grind and have a never-ending passion for winning. You have expertise in lifecycle marketing (Email, SMS, and Push Notifications). HOURS: EST hours, an inherent drive to check the data off standard hours (weekends & evenings included). YOUR ROLE: You will be directly responsible for driving the...
-
Marketing Programs Team Lead
2 months ago
Vancouver, Canada Eminence Organic Skin Care Full time**Role Summary** The Marketing Programs Team Lead is responsible for leading and managing marketing initiatives including the delivery of corporate marketing projects. In this role, you will be working with the Product Development, Sales, Digital Marketing and Supply Chain Teams to ensure Customer satisfaction and brand engagement. The Marketing Programs...
-
Lead Email Marketing Manager, Growth
4 weeks ago
Vancouver, Metro Vancouver Regional District, CA Launch Potato Full timeMUST HAVE: Email never sleeps, you are obsessed with the grind and have a never-ending passion for winning. You have expertise in lifecycle marketing (Email, SMS, and Push Notifications). HOURS: EST hours, an inherent drive to check the data off standard hours (weekends & evenings included). YOUR ROLE: You will be directly responsible for driving the...
-
Lead Concession Manager
3 weeks ago
Vancouver, Canada Lead Discovery GmbH Full timeWe are hiring two Lead Concession Managers who will work as part of the team who oversee the general day-to-day operations of our on-site bar and concession. The Lead Concession Managers are responsible for: Keeping the Concession work areas and storage rooms clean and organized. Ensuring that the shift runs smoothly and efficiently. Ensuring the fridges...
-
Lead Concession Manager
3 weeks ago
Vancouver, Canada Lead Discovery GmbH Full timeWe are hiring two Lead Concession Managers who will work as part of the team who oversee the general day-to-day operations of our on-site bar and concession. The Lead Concession Managers are responsible for: Keeping the Concession work areas and storage rooms clean and organized. Ensuring that the shift runs smoothly and efficiently. Ensuring the fridges...
-
Market Data Operations Manager
2 weeks ago
Vancouver, British Columbia, Canada Leith Wheeler Investment Counsel Ltd. Full timeJob Overview: The role involves collaborating with market data stakeholders to comprehend and gather specifications, leading to the creation of business requirements, functional designs, and relevant documentation. Key Responsibilities: Engage with market data users to identify and document their needs, ensuring clear business specifications and...
-
Technical Product Marketing Lead
2 weeks ago
Vancouver, British Columbia, Canada Aviso Wealth Full timeAbout Aviso WealthAs a prominent organization in wealth management, we prioritize leadership, innovation, collaboration, accountability, and community engagement.Position OverviewWe are seeking a Technical Product Marketing Lead to become a vital part of our Information Technology division.In this role, you will report to the Senior Technical Product Manager...
-
Project Manager at a Digital Marketing Agency
2 months ago
Vancouver, Canada Kika Marketing Full time**Kika Marketing offers more than just employment**; it represents a commitment to fostering a thriving and dynamic workplace where collaboration, innovation, relationship-building, professional excellence, and growth flourish **We are a full-service marketing and communications agency** that crafts and manages custom-integrated solutions designed to...
-
Email Marketing Coordinator
3 months ago
Vancouver, Canada Great Canadian Railtour Company Ltd Full time**Purpose** **Key Areas of Accountability** - Meet, and where possible, exceed Rocky Mountaineer Marketing goals for lead conversion, guest referrals and overall online revenue growth - Work collaboratively with vendors, internal stakeholders, and the Marketing team - Support in discovering new lead nurture opportunities to drive core KPIs. **Automation...
-
Marketing Manager
3 months ago
Vancouver, Canada Response Biomedical Full timeWho we are: Response Biomedical Corp. has been transforming acute care diagnostic testing, with the central focus on improving patient outcomes and healthcare reform for over 20 years. Response Biomedical fosters a values-based culture, committed to making diversity and inclusion our way of doing business. We believe the people we work with including our...
-
Lead Concession Manager
3 weeks ago
Vancouver, Metro Vancouver Regional District, CA Lead Discovery GmbH Full timeWe are hiring two Lead Concession Managers who will work as part of the team who oversee the general day-to-day operations of our on-site bar and concession. The Lead Concession Managers are responsible for: Keeping the Concession work areas and storage rooms clean and organized. Ensuring that the shift runs smoothly and efficiently. Ensuring the fridges...
-
Bookkeeper at a Marketing Agency
3 months ago
Vancouver, Canada Kika Marketing Full time**We offer more than just employment**; we offer a commitment to fostering a thriving and dynamic workplace where collaboration, innovation, relationship-building, professional excellence, and growth flourish. **Kika Marketing is a full-service marketing and communications agency** that crafts and manages custom-integrated solutions designed to optimize...