Customer Service Clerks Supervisor
4 weeks ago
**Work setting**:
- Relocation costs not covered by employer
- Industry
**Tasks**:
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Examine and verify accuracy of work and authorize routine deposits and withdrawals
- Identify training needs and train workers in job duties and company policies
- Resolve work-related problems and prepare and submit progress and other reports
**Supervision**:
- Customer service clerk
- 5-10 people
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Large workload
- Tight deadlines
- Work under pressure
**Personal suitability**:
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
**Screening questions**:
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
**Health benefits**:
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:
- Commission
**Other benefits**:
- Learning/training paid by employer
- On-site amenities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Wellness program
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