Registration Clerk

3 weeks ago

Toronto, Canada St. Joseph's Health Centre Full time

Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education. Join our team in our mission to continue to put patients and families at the centre of everything we do, in the role of Registration/Booking Clerk.

The Registration/Booking Clerk will act as the first contact for patients and visitors; will schedule appointments for patients into the database (hospital information system); and will accurately register patients following hospital and departmental guidelines and protocols, etc.

Qualifications include:

- Secondary School Diploma or equivalent.
- 1 year recent relevant clerical experience. Previous experience or familiarity with registration procedures would be an asset.
- Accurate typing 40 w.p.m.
- Working knowledge of and familiarity with registration and booking procedures preferred.
- Excellent organizational, interpersonal, communication (written and verbal), analytical, attention to detail, problem solving skills and able to work under pressure and meet deadlines.
- Must have excellent customer service skills.
- Must be able to work independently and in a team environment.
- Satisfactory attendance record.
- Must be available to work all shift, i.e., Nights/ Days/ Evenings and weekends, in all areas of Registration Portfolio - Emergency Department, Ambulatory Care Centre and Pre Admission.

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